Store Manager
2 weeks ago
- Weekly Pay
- Dental, Medical, and Vision Benefits after 60 days of employment
- 401k program with a 3%-5% match
- Employee Assistance Program
- On-the-job training
- Opportunities for Growth
- 10% discount at our Dirt Cheap, Treasure Hunt and Dirt Cheap Building Supplies stores
- Bonus Eligible
Job Summary:
The Store Manager is responsible for overseeing all aspects of store operations, including sales, customer service, staff management, inventory control and staff development. They play a key role in creating a positive shopping experience for customers, maximizing sales and profitability, and leading a team of employees to achieve business objectives and KPI's.
Duties/Responsibilities:
- Provide leadership and direction to store staff, including hiring, training, coaching and performance management.
- Execute strategies to drive sales, increase foot traffic, and maximize profitability, including analyzing sales data and identifying opportunities for growth.
- Maintain proper product flow to maximize sales floor in stock and minimal merchandise in the back room.
- Monitor and manage store expenses, budgets. Including sales revenue, profit margins, and operating costs, to achieve goals and targets.
- Maintain a clean, organized, and visually appealing store environment, including merchandise displays, signage, and layout, to enhance the customer shopping experience and drive sales.
- Ensure compliance with company policies and procedures regarding inventory management, loss prevention, safety, and security, and take corrective action as needed to address issues and mitigate risks.
- Execute effective merchandising strategies, including product placement, pricing, promotions, and seasonal displays, to optimize sales and inventory turnover.
- Foster a positive work culture and environment by promoting teamwork, communication, and employee engagement.
- Collaborate with the district manager to execute company initiatives, policies, and programs, and provide feedback and recommendations for improvement.
- Conduct regular store meetings, performance reviews, and training sessions to communicate goals, expectations, and updates, and ensure that staff are informed and motivated.
- Lead by example in providing exceptional customer service, resolving escalated customer issues, and handling challenging situations with professionalism and diplomacy.
- The work schedule is based on the business demands.
- Complete any additional tasks provided by the District Manager.
Requirements
Skills/Qualifications:
- Previous experience in retail management
- Excellent communication, interpersonal, and customer service skills, with the ability to build relationships and interact effectively with customers and staff.
- Strong leadership and management skills, with the ability to motivate, inspire, and develop a team of employees to achieve goals and objectives.
- Proven track record of driving sales and achieving financial targets, with a solid understanding of retail metrics, KPIs, and financial analysis.
- Strong business acumen and decision-making skills, with the ability to assess risks and make strategic decisions to optimize store performance.
- Knowledge of retail operations, including inventory management, merchandising, sales techniques, and customer service.
- Proficiency in using computer systems and software applications, including point-of-sale (POS) systems and Microsoft Office Suite.
- Reliable transportation.
- Flexibility to work a varied schedule, including evenings, weekends, and holidays, to accommodate store operating hours and business needs.
Physical Requirements:
- Ability to stand for extended hours, up to entire shift
- Frequently lift items over 50 pounds
- Background check required
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