Store Manager

1 month ago

Dallas TX, United States Community Choice Financial Family of Brands Full time
Overview:

As a Bilingual Store Manager, you will assist in managing overall store performance by overseeing account management and recovery processes all while providing an unmatched positive customer service experience.  Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a key contributor in achieving the store's success. As you're helping your team and the business grow, we'll provide you with ongoing and comprehensive training and development programs to take your career to the next level.

Responsibilities:

Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition. 

 

Work to grow your store by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.

 

Coach and develop Team Members and assist with employee management and training in order to maximize the team's potential.

 

Assist in managing overall store performance by meeting Key Performance Indicators (KPIs) and tracking, analyzing, and training Team Members on various performance reports.

 

Maintain office security and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits.

 

Oversee account management and recovery processes while maintaining a focus on customer service to prevent loss and charge-off accounts. Partner with vendors on auctions, vehicle sales, and moving consignment.

 

Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.

 

Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. 

 

Assist in running the store and day-to-day operations in the absence of the General Manager.

 

Utilize personal vehicle to complete bank deposits and other Company business throughout the workday.

 

Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.

 

Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.

 

Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week.*

 

*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements.

Qualifications:
  • High School Diploma or equivalent required
  • Minimum one year of experience and proven success in a key holder, supervisory, or leadership role
  • At least two years of experience in customer service, sales, or retail
  • Excellent verbal and written communication skills
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems
  • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)
  • Must be at least 18 years of age (19 in Alabama)
  • Background check required (subject to applicable law)
  • Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.

Preferred Qualifications and Skills

  • Associate degree or higher
  • Bilingual English/Spanish is a plus and may be required for certain locations
What We Offer:

Our Benefits Include**:

 

  • A comprehensive new hire training program
  • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
  • Performance-based career advancement
  • Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
  • Company-Sponsored Life and AD&D Insurance
  • Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
  • Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
  • Diverse Culture and Inclusive Environment

**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

 

About Us

 

TitleMax® is one of the nation’s largest title lending companies helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans. Since our first store opened in 1998, TitleMax® has expanded to over 800 locations spanning 13 states.

 

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

 

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com, or @titlemax.biz. In-store positions are in-person only.

 

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

 

 

  • Retail Store Manager

    3 weeks ago

    Dallas, Texas, United States SVdP Thrift Store of Dallas Full time

    Job Title: Retail Store ManagerAre you a retail professional looking for a challenging role where you can utilize your skills to drive sales and customer satisfaction? We are seeking a highly motivated and experienced Retail Store Manager to join our team at SVdP Thrift Store of Dallas.Key Responsibilities:Manage all aspects of store operations, including...

  • Virtual Store Manager

    3 weeks ago

    Dallas, TX, United States Community Choice Financial Family of Brands Full time

    Overview: As a Bilingual Store Manager, you will assist in managing overall store performance by overseeing account management and recovery processes all while providing an unmatched positive customer service experience. Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a key...

  • Store Manager

    2 weeks ago

    Dallas, TX, United States Community Choice Financial Family of Brands Full time

    Overview: Store Manager Community Choice Financial ® Family of Brands As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will...

  • Store Manager

    2 weeks ago

    Dallas, TX, United States Community Choice Financial Family of Brands Full time

    Overview: As a Bilingual Store Manager, you will assist in managing overall store performance by overseeing account management and recovery processes all while providing an unmatched positive customer service experience. Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a...

  • Store Manager

    1 month ago

    Dallas, TX, United States Community Choice Financial Family of Brands Full time

    Overview: As a Bilingual Store Manager, you will assist in managing overall store performance by overseeing account management and recovery processes all while providing an unmatched positive customer service experience.  Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a...

  • Store Manager

    2 weeks ago

    Dallas, United States Laderach USA Full time $55,000 - $70,000

    A Laderach Store Manager is a brand champion in providing a topnotch shopping experience for all customers and a leader in providing a positive work environment for the retail team. The ideal Store Manager is a chocolate-lover with proven experience in effective retail shop and staff management. This person will run the daily operations of the retail store....

  • Store Manager

    3 weeks ago

    Dallas, Texas, United States Community Choice Financial Family of Brands Full time

    Job Title: Store ManagerAs a Store Manager at Community Choice Financial Family of Brands, you will play a key role in driving store performance and delivering exceptional customer service. Your primary responsibility will be to oversee the daily operations of the store, ensuring that all tasks are completed efficiently and effectively.Key...

  • Store Manager

    4 weeks ago

    Dallas, TX, United States La Ligne Full time

    Store Manager At La Ligne, we believe in the universal appeal of the stripe always classic, forever chic. With a nod to its iconic roots, we created La Ligne to give women a few new (and unexpected) ways to wear it. La Ligne offers versatile clothing collections inspired by the line with endless styling options. We re inspired by all kinds of...

  • Store Manager

    3 weeks ago

    Dallas, Texas, United States Community Choice Financial Family of Brands Full time

    Job Title: Store ManagerOverview:We are seeking a highly motivated and experienced Store Manager to join our team at Community Choice Financial Family of Brands. As a Store Manager, you will be responsible for overseeing the overall performance of the store, including account management and recovery processes, while providing exceptional customer service.Key...

  • Store Manager

    1 month ago

    Dallas, Texas, United States Community Choice Financial Family of Brands Full time

    Job Title: Store ManagerAs a Store Manager at Community Choice Financial Family of Brands, you will be responsible for leading a team of retail professionals to deliver exceptional customer experiences and drive business growth. Your primary focus will be on coaching, training, and developing your team members to excel in their roles and uphold our...

  • Store Manager

    3 weeks ago

    Dallas, Texas, United States K2 Staffing Full time

    Job Title: Store ManagerWe are seeking a highly skilled and experienced Store Manager to join our team at K2 Staffing. As a Store Manager, you will be responsible for leading a team of sales associates and ensuring the overall success of our store.Key Responsibilities:Exemplify exceptional customer service to consignors and shoppers, ensuring a positive and...

  • Store Manager

    2 weeks ago

    Dallas, Texas, United States Laderach USA Full time

    Job Summary:Laderach USA is seeking a highly skilled and motivated Store Manager to lead our retail team in providing exceptional customer experiences and driving sales growth. As a Store Manager, you will be responsible for overseeing daily store operations, managing staff, and ensuring a positive work environment.Key Responsibilities:Customer Experience:...

  • Store Manager

    3 weeks ago

    Dallas, Texas, United States La Ligne Full time

    Job Title: Store ManagerLa Ligne is seeking a highly motivated and experienced Store Manager to lead our sales team and drive store growth. As a Store Manager, you will be responsible for creating a positive and engaging shopping experience for our customers, while also driving sales and achieving business goals.Key Responsibilities:Lead and motivate a...

  • Store Manager

    3 weeks ago

    Dallas, Texas, United States K2 Staffing Full time

    Job OpportunityWe are seeking a highly skilled and experienced Store Manager to join our team at a leading fashion retail consignment store in Dallas, TX.Key Responsibilities:Provide exceptional customer service to consignors and shoppers, ensuring a positive and memorable experience.Develop and implement strategies to retain current customers and attract...

  • Store Manager

    2 weeks ago

    Dallas, Texas, United States Community Choice Financial Family of Brands Full time

    Job DescriptionAs a Store Manager at Community Choice Financial Family of Brands, you will play a key role in driving store performance by overseeing account management and recovery processes while delivering exceptional customer service. Your primary responsibilities will include developing customer relationships, growing the store through...

  • Store Manager

    3 weeks ago

    Dallas, Texas, United States Extra Space Storage Full time

    {"title": "Store Manager", "description": "Job OverviewAs a Store Manager at Extra Space Storage, you will have the opportunity to lead a diverse team and contribute to a company culture that values excellence and innovation. We offer competitive wages, a great work-life balance, and career development opportunities.With over 3,600 stores nationwide, Extra...

  • Assistant Store Manager

    4 weeks ago

    Dallas, Texas, United States MCM WORLDWIDE Full time

    Job Summary:The Assistant Store Manager will partner with the Store Manager to assist in all functions of an MCM retail location. The Assistant Store Manager will execute the plans and strategies developed by the Store Manager to support the various store functions in relation to sales, operations, talent management, clientele development, and...

  • Store Manager

    3 weeks ago

    Dallas, United States Extra Space Storage Full time

    As a Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.  Extra Space Storage is the largest self-storage company in the United States, with over 3,600 stores nationwide. We look for leaders who are...

  • Assistant Store Manager

    3 weeks ago

    Dallas, Texas, United States Speed Queen Laundry Valwood Full time

    Job Title: Assistant Store ManagerAt Speed Queen Laundry Valwood, we are seeking a highly motivated and experienced Assistant Store Manager to join our team. As a key member of our store operations team, you will be responsible for supporting the Store Manager in the day-to-day operations of our store.Key Responsibilities:Human Resources: Participate in...

  • Store Manager

    3 weeks ago

    Dallas, Texas, United States Shoe Carnival Full time

    Store Lead Job DescriptionAt Shoe Carnival, we're passionate about creating a dynamic retail environment where our customers feel welcome and valued. As a Store Lead, you'll play a key role in driving sales, ensuring exceptional customer service, and maintaining visual merchandising standards.Key Responsibilities:Lead a team of sales associates to meet sales...