Vice President Patient Care Services

1 month ago


Newark DE United States ChristianaCare Full time

At ChristianaCare, we serve as our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value. Supporting this mission, we seek a Vice President- Patient Care Services. We seek a strong people and process leader who will function as the business leader for our Newark and Middletown Emergency Departments, our Observation Environments (both emergency department and inpatient), Pre-Hospital Services, and is responsible for the Trauma Program focusing on accreditation.  The successful candidate will have a high level of expertise related to successful Emergency Department operations, possess experience and confidence to be a change agent, and the ability to build good relationships. If this role sounds intriguing please apply

ChristianaCare benefits:

ChristianaCare offers an annual incentive bonus and a collegial space where innovation is valued. We offer incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching. Fitness and wellness reimbursement, and phenomenal discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more.

Our medical/dental/vision benefits are available to our caregivers on their first day of employment And we offer two different mechanisms toward planning for your retirement, a 403(b) and a defined contribution plan.

Principal duties and responsibilities:

  • Ensures the delivery of safe, high quality, patient centric care while continually evaluating care deliver against ChristianaCare’s strategic aims.
  • Review and evaluate patient experience, report on existing state and build/implement/run a robust sustainable plan to improve outcomes.
  • Build and maintain through collaborative interdisciplinary relationships, drive efficiencies in patient throughput for optimum delivery of care to the community.
  • Provide leadership, mentorship, direction, motivation and career development of the nursing leadership team to ensure their professional/career growth.
  • Actively participate in the development and modification of campus and system-wide patient care programs and procedures that describe how the nursing care needs of the patient populations are assessed, evaluated and met.

Education and experience requirements:

  • Graduate of an accredited school of nursing, BSN required.
  • Master's degree required, MSN preferred.
  • Experience working and leading in busy Trauma Designated Emergency Departments is required.
  • Professional nursing certification preferred, certification in advanced executive nursing leadership required.
  • Minimum of 5 years progressive management experience required.
  • Experience delivering results with a variety of stakeholders driving outcomes through influence and collaboration.
  • Eligible for a State of Delaware RN License.

ChristianaCare is one of the country’s most multidimensional health systems, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. Christiana Care includes an extensive network of outpatient services, home health care, medical aid units, three hospitals (1,300 beds), a Level I trauma center and regional centers of excellence in heart and vascular care, cancer care and women’s health. We rank 21st in the nation for hospital admissions.

ChristianaCare is a not-for-profit teaching health system with our outstanding, data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is crafting the future of health care.

Working for Christiana Care offers the best of urban and suburban living with multiple housing options, excellent restaurants and entertainment venues, quality schools and a short driving distance to popular Delaware and New Jersey beaches. The location provides easy access to Washington, DC, Philadelphia and New York City – all within a short drive or train ride from Newark, DE.


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