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Case Management Social Worker
3 months ago
General Summary
Plans, organizes and implements social work for patients and families. Works in a team model to address patient care needs.
Duties and Responsibilities
Essential Functions:
Assesses patients/families in need of psycho-social support throughout the patient’s hospitalization and assists patients who require care coordination or community resources referrals. Advocates for patient self-determination and appropriate level of care.
Identifies discharge plan by making arrangements for psycho-social, psychological and practical assistance across the continuum of care. Actively engages the patient and family in the assessment, problem solving and referral process including transfer and discharge plans.
Notifies patient/clinical team of potential referrals, documents on the medical record in a timely fashion: psycho-social assessments, identified plan, barriers, changes and progress toward plan completion. Notifies final outcome and patient satisfaction.
Interacts with the interdisciplinary team in the development of the treatment/discharge plan addressing the patient’s/family’s psycho-social support.
Coordinates family meetings. Assists patients and families in navigating the healthcare system.
Performs a variety of functions to address patient’s psycho-social needs with referrals for counseling, community services, protective services, and financial assistance referrals (MA application).
Common Expectations:
Demonstrates knowledge of the principles of growth and development over the life span of the assigned patient population. Assesses and interprets patient age specific data and provides appropriate, age specific treatment. Provides direct patient care to assigned patient age group(s).
Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
Prepares and presents utilization data analysis as required.
Develops and initiates educational programs regarding utilization management principles.
Attends meetings as required, and participates on committees as requested.
Required for All Jobs:
Performs other related duties as identified.
WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.
WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Physical Demands:
Standing - Occasionally
Walking - Occasionally
Sitting - Frequently
Reaching - Rarely
Talking - Frequently
Hearing - Frequently
Repetitive Motions - Occasionally
Eye/Hand/Foot Coordination - Occasionally
Working Environment:
Occupational Hazards - Occasionally
WellSpan Health’s vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region’s largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.
WellSpan Gettysburg Hospital
Celebrating over 100 years of community care, WellSpan Gettysburg Hospital is a nationally recognized acute care community hospital, serving more than 100,000 residents from the greater Adams County and northern Maryland area. The hospital offers services that include neurosciences, orthopedics, oncology and infusion, OB/GYN and interventional heart and vascular care. Our patients can receive a full range of heart services close to home— from preventative care and diagnostics to medical and interventional treatments, to cardiac rehabilitation. The specialists of WellSpan Cardiology perform procedures at WellSpan Gettysburg Hospital’s newly renovated catheterization lab, equipped with the latest technology and equipment.
Qualifications
Minimum Education:
Bachelors Degree Must be degreed in social work or social welfare per PA Act 68 of 2008. Required
Work Experience:
Less than 1 year Relevant experience. Required
Licenses:
Basic Life Support Upon Hire Required
Licensed Social Worker Upon Hire Preferred
Knowledge, Skills, and Abilities:
Excellent interpersonal/communications skills.
Basic computer skills.
Able to maintain confidentiality.
Able to act in a professional manner.
Maintains job competency.