Inside Sales Representative

4 weeks ago

Mechanicsburg PA United States West Shore Home Full time
We are on a mission to do something that has never been done before – to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances. We are proud that our commitment to culture has earned us the 2023 Top Workplaces USA award as one of the nation’s top employers, as well as distinct recognition in the following categories: Leadership, Purpose & Values, and Compensation & Benefits.

Our nationwide growth is accelerating Our Inside Sales team in Mechanicsburg, PA plays a key role in driving forward our mission of Bringing Happiness to Every Home™ by connecting with dozens of customers daily and laying the foundation for a five-star experience.

As an Inside Sales Representative at West Shore Home®, you will contribute to this mission by handling calls from our customers who are interested in upgrading their homes and scheduling appointments for our team of Design Consultants. You will report directly to the Inside Sales Team Lead and work closely with our team of Appointment Coordinators and the rest of the Inside Sales teams.

What You’ll Contribute

In this role, you can expect to:

• Kick off your career in our three-week training program
• Respond to calls with the goal of scheduling sales appointments
• Accurately document all necessary information into our CRM database
• Provide exceptional service to our customers while maintaining key metrics that drive our business forward

More to Know

Schedule: Sunday 9:00AM to 5:30PM, Monday -Thursday 10:00am - 6:30pm
Location: Mechanicsburg, PA (On-Site)

Seniority Level: Entry-level

What It Takes to Succeed

At West Shore Home, we are Default Aggressive towards our goals and take Extreme Ownership of our results. We will provide you with the training and tools to set you up for success, and here is what you bring

• A demonstrated history of commitment and growth in previous roles or academic career
• Adaptability– we use technology in a fast-changing, highly-flexible environment, and we hope you’re excited by the challenge
• A drive to deliver outstanding results and a willingness to share your insight to success
• Sales or call center experience preferred, but we’ve had great success with individuals who have worked in retail, hospitality, or other customer facing roles

We Invest in YOU

We believe that when employees know they are valued and safe, they’ll bring their best efforts every day. That is why we go above and beyond to ensure that our teammates know just how much they mean to us, and we are proud to have earned Top Workplaces USA for Compensation & Benefits recognition.

We’ve got you covered with:

• Multiple health insurance options (medical, dental, vision, accident, life, critical illness, and short- and long-term disability)
• 401K retirement plan with company match
• Paid holidays and paid time off (PTO)
• Continued training & leadership development opportunities
• Unlimited professional and personal growth potential

We operate at our best when every employee works to achieve their individual potential. To facilitate this, West Shore Home actively invests in our people by providing the structure and support to challenge you as you grow professionally and offering tools to achieve personal satisfaction. If you are looking to unlock your potential and find out what you are truly capable of, there is no better place to do so.

#ISSMech

It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.

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