Auto Service Advisors, Top Pay, Experience a Plus
1 day ago
301 East Clifty Drive, Madison, IN 47250
Excellent Earning Potential + Great BenefitsService Advisor / Writer Experience is a PLUSJoin Our Team as a Service Advisor at
Madison Automotive Group
Are you passionate about cars and committed to exceptional customer service? Look no further Madison Automotive Group, your trusted destination for Ford and CDJR (Chrysler, Dodge, Jeep, Ram) vehicles, is seeking friendly and energetic Service Advisors to join our team.
As a Service Advisor, youll be the bridge between our skilled technicians and our valued customers. Your mission? To provide expert advice on service options and costs when their vehicles need repair.
We take pride in delivering outstanding customer experiences. From helping customers find their dream vehicles to ensuring their existing ones receive top-notch service, were dedicated to excellence.
Why Join Madison Automotive Group?
- Team Spirit: Were more than colleagues; were a close-knit family. Youll collaborate with passionate professionals who share your love for cars.
- Growth Opportunities: As part of our team, youll have room to grow. Whether its expanding your knowledge or advancing your career, were here to support you.
- Customer Satisfaction: Be part of the team that ensures our customers drive away happy and satisfied.
- Perks: Competitive compensation, employee discounts, and a positive work environment await you.
We offer:
- Excellent earning potential
- Medical, Dental & Vision Benefits
- 401(k) Retirement Plan
- Paid Time Off (PTO)
- Great opportunity for a successful, long-term career with room for advancement
- Discounts on products and services; Employee vehicle purchase plans
Responsibilities Service Advisor:
- Schedule appointments for service/maintenance/recall work
- Greet customers and inspect their vehicle
- Conduct all business with sincerity, honesty, and genuine concern for customer
- Listen to customers reason(s) for bringing their vehicle to the service department
- Advise customers about necessary/suggested services and costs including special promotion.
- Follow the status of the customer's vehicle from service bay entry through completion of work
- Keep customers informed of any changes that occur
- Upon completion of work, review work order with customer to assure all concerns are addressed
- Other duties may be assigned
Qualifications/Requirements Service Advisor:
- Previous Dealership or Shop experience is preferred
- General knowledge of vehicle mechanical operations is preferred
- Good customer service and communication skills
- Works well in a fast-paced environment
- Professional appearance and a positive attitude
- Good work ethic and computer skills
- Valid driver's license and good driving record
- Must be authorized to work in the U.S.
- Please upload your resume,Completing the online assessment will grant you priority consideration
- Must be authorized to work in the U.S. without sponsorship and be a current resident.
- Must pass pre-employment testing to include background checks, MVR, and drug screening.
We are an Equal Opportunity Employer.
All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
- Customer Service
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