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Mobile Engagement Specialist
2 months ago
Are you doing what you love? We are
Why? At our core, we are a resiliency-building company. Our purpose is to unleash the power of our employees and participants to create a resilient world, one person at a time.
As an innovative learning and collaborative organization, every position contributes to this purpose and our employees are the heart of who we are. We support healthy work/life balance for our employees and invest in their potential through opportunities for continual learning and growth.
If this resonates with you, then read on
About Our Mobile Engagement Specialist Position:
The Mobile Engagement Specialist is responsible for pre-engagement, engagement, and re-engagement of participants. Working with participants, families, and staff, identifies needs and connects members to resources to address social determinants of health.
What a Mobile Engagement Specialist Does at Resilient Health:
Exudes characteristics of compassion, empathy, and collaboration for connection with participants, family members, and staff
Identifies Social Determinants of Health needs of participants
Provides pre-engagement, engagement, and re-engagement of participants, through telephone, in-person, telehealth, and emails
Supports targeted intervention from program staff
Assists in follow-up contacts, outreach, and updates
Provides staff training and education
Provides support in the Integrated Health Clinics, in the client (or family) homes, and in the community, as well as in our Resilient Health locations
Connects with participants, family members, and teams
Assists participants in determining the objectives needed to reach their recovery goals
Requirements for This Position:
Peer Support certification required
Behavioral Health Technician (BHT) required (must be 21 years old):
High School Diploma or equivalent and six months of full-time behavioral health work experience or internship or Peer Support Certification, or
Associates Degree and three months of full-time behavioral health experience or internship or Peer Support Certification, or
A BHT Certificate from an accredited college/university, or
Bachelor's Degree, or
Master's Degree
Bilingual preferred
Valid driver's license
Valid automobile insurance
Valid CPR/First Aid certifications or ability to obtain within 30 days of hire
Valid Fingerprint Clearance Card or ability to obtain within 90 days of hire
Three-year MVR driving record that meets the agency's auto insurance carrier's coverage requirements
Where You Will Be Working: 2255 W. Northern Ave., Phoenix AZ 85021 - This position is a hybrid position that works in a typical office setting, various settings in the community, and has the ability to telecommute, based on business needs
What This Position Pays: $19.25 - $21.42 per hour, depending on education and experience
Our Perks:
Exceptionally generous PTO (3.5 weeks off your first year and rising in subsequent years)
14 paid holidays
Excellent quarterly incentives
403(b) with company match
Medical/Dental/Vision Insurance
Short and Long Term Disability
Life Insurance
Licensure reimbursement
Employee Assistance Program
Voluntary insurance for critical illness, accident and hospitalization
Pet insurance
If all of this sounds like something you were born to do, then we would love to hear from you
In an effort to support our participants by setting healthy examples, all Resilient Health campuses are smoke-free for employees.
Resilient Health is an Equal Employment Opportunity employer and is dedicated to the principles of equal employment opportunity. Resilient Health will make reasonable accommodations for qualified individuals with known disabilities and for employees whose work requirements interfere with a religious belief.
