![VASA Fitness](https://media.trabajo.org/img/noimg.jpg)
Customer Services Associate
1 month ago
POSITION DESCRIPTION
POSITION TITLE: Member Experience Specialist (MES)
FLSA STATUS: Hourly
COMPENSATION: Base rate of $14 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales
JOIN OUR TEAM
At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive--embodied by members and team members alike--VASA is a place where lives are changed because of authentic connections made within our supportive community.
BENEFITS
We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships--one for themselves and another to give away--plus 401k options.
- 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above)
- 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above)
Come join VASA Fitness and work with a passionate, fun, and united team
We are proud to be a 'Great Place to Work' certified company
PURPOSE
The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym.
DELIVERABLES
- Demonstrates a genuine, kind attitude when interacting with Guests and Members.
- Greets guests and members with a smile, eye contact, and courteous tone.
- Ability to anticipate guest and member needs and respond accordingly by providing clear direction, accurate information, and support through our tools and technology.
- Be familiar with our membership plans, pricing, amenities, add-on options, and class formats.
- Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training.
- Consistently find ways to improve the Guest and Member experience by sharing member feedback with leadership and collaborate with their team to implement ideas.
- Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.
-
Customer Service Associate
3 days ago
Villa Park, United States Jet Brite Full timeJob DescriptionJob DescriptionWhy You’ll Love This Customer Service Associate Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Jet Brite in Villa Park, IL is the perfect position for you! You will bring joy to people’s journeys by creating a positive and...
-
Full Time Customer Service Associate
2 weeks ago
Villa Park, United States Zips Car Wash Full timeDescription How would you like to write your own paycheck?! Check us out at Jet Brite! We are hiring for hourly + commission positions where theres no limit to what you can make! To be eligible for hire, please complete our application and follow the link for a quick survey Overview: A Customer Service Associate creates a welcoming and fun...
-
Part-time Retail Associate
3 weeks ago
Villa Park, United States Columbia Care Services Full timePosition Overview: Under general supervision, Retail Associates provide guidance and education to each customer regarding their individual marijuana needs. Retail Associates assist every patient to ensure the patient is receiving the correct medication that will best benefit the patient's specific illness and medical condition. In adult-use markets, Retail...
-
Customer Service Representative
2 weeks ago
Villa Park, United States The Scottish Plumber Full time**The Customer Service Representative/ Dispatcher is primarily responsible for service request entry and assigning service calls to technicians.** Respond to and resolve post service inquiries and issues such as service status questions, warranty inquiries, and customer complaints. Communicate with all departments to coordinate ordering of needed supplies...
-
Customer Service Representative
4 weeks ago
Villa Park, United States The Scottish Plumber Full timeThe Customer Service Representative/ Dispatcher is primarily responsible for service request entry and assigning service calls to technicians. Respond to and resolve post service inquiries and issues such as service status questions, warranty inquiries, and customer complaints. Communicate with all departments to coordinate ordering of needed supplies for...
-
Customer Service Rep
2 weeks ago
Villa Park, United States Genesis Marketing Full timeGenesis Marketing has openings for full time Customer Service Representative working with our Team. This representative will be responsible for meeting directly with external customers and clients regarding services. Representatives provide professional presentations, and documents of services. Respond to customer inquiries Provide professional customer...
-
Customer Service Representative
3 weeks ago
Villa Park, United States The Scottish Plumber Full time**The Customer Service Representative is primarily responsible for service request entry and assigning service calls to technicians.** **Paid training will be provided on the job.** Job Responsibilities: - Handles customer questions and issues, researches and resolves customer problems. Expedites service when needed. - Completes other assigned duties as...
-
Customer Service Lead
4 weeks ago
Villa Park, United States Pete's Fresh Market Full time**Title** Customer Service Lead **Pay Grade** Non-Exempt **Major Department** Front End **Minor Department **Front End **Reports to** Front End Manager, Store Manager **Job summary**: The Front End Customer Service Clerk/Cashier is responsible for providing excellent customer service to all guests at the POS (Point of Sale). They ensure each...
-
Customer Service Associate
4 weeks ago
Park, United States Capitol Federal Savings Bank Full timeJob Description: Pay: Up to $16.00/hour Job Type: Full-time As a Customer Service Associate, you serve a valuable role in the branch by providing a world class experience for our customers through friendly and courteous service. This position is a great way to start a fulfilling career at Capitol Federal and can provide you with the skills you need for...
-
Customer Service Representative
3 weeks ago
Villa Park, United States Brennan & Clark Ltd Full time**Customer Service Representative - Recovery Services** **ONSITE ROLE ONLY** **Job Summary**: Brennan & Clark is looking for motivated self-starters to join our growing Customer Service Recovery team. We are hiring professionals to make outbound business to business (B2B) gentle reminder calls to assist in resolving overdue account balances for our...
-
Customer Service Representative
3 weeks ago
Villa Park, United States Brennan & Clark Ltd Full time**Customer Service Representative - Recovery Services** **ONSITE ROLE ONLY** **Job Summary**: Brennan & Clark is looking for motivated self-starters to join our growing Customer Service Recovery team. We are hiring professionals to make outbound business to business (B2B) gentle reminder calls to assist in resolving overdue account balances for our...
-
Customer Service Associate
4 weeks ago
Melrose Park, United States Value City Furniture Full time** Customer Service Associate** *Share by Email* Location: VCF NORTHLAKE #65 At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journeyan adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The...
-
Customer Service Associate
2 months ago
Orland Park, United States Value City Furniture Full time** Customer Service Associate** *Share by Email* Location: VCF ORLAND PARK #107 At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journeyan adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience....
-
Customer Service Associate
3 weeks ago
Orland Park, United States Value City Furniture Full time** Customer Service Associate** *Share by Email* Location: VCF ORLAND PARK #107 At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journeyan adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience....
-
Customer Service Associate
2 weeks ago
Evergreen Park, United States Raising Cane's Full timeOverview: Starting hiring pay range (based on location, experience, qualifications, etc.)**:$16-$17.50 / hour** As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in...
-
Customer Service Associate
2 months ago
Park River, United States Northdale Oil Full timeJob DescriptionJob DescriptionJob OverviewThe Customer Service Associate helps perform the day-to-day convenience store operations. The Customer Service Associate is a vital member of our organization, playing an essential role in ensuring a positive experience for customers and a great work environment for team members. The self-motivated,...
-
Customer Service Associate
3 weeks ago
Park River, United States Northdale Oil Full timeJob DescriptionJob DescriptionJob OverviewThe Customer Service Associate helps perform the day-to-day convenience store operations. The Customer Service Associate is a vital member of our organization, playing an essential role in ensuring a positive experience for customers and a great work environment for team members. The self-motivated,...
-
Customer Service Associate
4 weeks ago
Melrose Park, United States Raising Cane's Full timeOverview: Starting hiring pay range (based on location, experience, qualifications, etc.): $16 - $17.50 / hour As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the...
-
Customer Service Associate
3 weeks ago
New Hyde Park, United States Opulence Management Full timeOpulence is a local marketing and business development firm in the heart of New Hyde Park. We have partnered with some of the nations largest telecommunication companies to assist them with generating new customer acquisitions and bring awareness to their new products and services available. We are seeking a Customer Service Associate that will work with...
-
Customer Service Associate
5 days ago
Lexington Park, United States Taylor Gas Heat Air Full timeJob DescriptionJob DescriptionFor more than 70 years, Taylor Gas has been meeting the energy needs of homes and businesses here in St. Mary's, Charles, and Calvert Counties. We are a family-owned, locally-based business that values our employees and treats you like family.We are seeking an energetic Customer Service Associate to join our team. The ideal...