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Billing Specialist

4 months ago

Water Mill NY USA, United States TemPositions Full time

Our client a leading Hamptons service business is seeking a Billing Specialist to join its accounting team. The company is very stable and offers a very generous benefits package. 

Responsibilities:

  • Review customer accounts and records to ensure accuracy and completeness in billing their accounts.
  • Process refunds, billing adjustments, and credits as needed  due to changing data within the account. 
  • Respond to billing inquiries and requests from clients via phone, email, or online chat in a timely and professional manner.
  • Investigate and resolve billing discrepancies, disputes, and issues, collaborating with internal teams as needed to ensure prompt resolution.
  • Provide support to the accounting department with data entry, invoice generation, and other administrative tasks as needed.
  • Assist with account reconciliations, billing reconciliations, and other financial reporting tasks as assigned.
  • Maintain a high level of customer satisfaction to clients and addressing their concerns effectively.
  • Additional accounting tasks as needed and directed by the Accounting Department.