HVAC Scheduling Coordinator

2 weeks ago

Irving TX United States Johnson Controls International Full time
Job Description

Unleash your potential with the Johnson Controls team

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away

Here's what we have to offer:

  • Competitive pay.
  • Paid vacation, holidays, and sick time - 10 days of vacation for the first year (plus sick time).
  • Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one.
  • Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
  • Encouraging and collaborative team environment.
  • Dedication to safety through our Zero Harm policy.
  • Scheduling and management support.
  • JCI Employee discount programs (The Loop by Perk Spot).

What you will do  

  • Under direct supervision of the Area Resource Manager, the HVAC Customer Resource Coordinator receives and schedules customer calls for service. Manages the schedule of assigned technicians and mechanics.
  • Ensures schedule allows for timely completion of preventative maintenance and aligns with monthly forecasting goals.
  • Debrief activities of assigned technicians/mechanics daily, coordinating with technicians/mechanics to resolve concerns quickly.
  • Partners effectively with the Service Team Manager to ensure technical service work is completed in a reasonable timeframe and to the customer’s expectations.
  • Analyzes and assesses technical team performance and adjusts as needed to enhance customer satisfaction cost-effectively. 
  • Assesses job completion and collaborates with Customer Billing Coordinators and Customer Support Coordinators to progress completed jobs through the appropriate business process. 
 How you will do it 
  • Receives customer requests for unscheduled or scheduled service. 
  • Coordinates labor scheduling to align technicians to the appropriate customer and service needs. 
  • Communicates the action plan and services to be provided directly to the customer. 
  • Ensures work has been performed to the customer’s expectations and performs follow-up with the customer, as needed. 
  • Answers any customer inquiries and resolves or escalates customer issues, as appropriate. 
  • Debrief activities daily. 
  • Ensures Technicians are provided with daily schedules. Maintains consistent communication with assigned Technicians. 
  • Follows up on activities to ensure completion in an established timeframe. 
  • Ensures that all customer account information required to support call management activities and scheduling of tasks are kept up to date in NxGen. 
  • Scheduled Service Visits – on time. 
  • Parts ordering/PO creation support. 
  • Start-up support. 
  • Customer PO confirmation. 
  • WIP Management. 
  • Reconcile exceptions (SIR and AP). 
  • Attend weekly planning/scheduling meetings. 
  • Assist with monitoring of time and expense reporting submission. 
  • Review and correct unassociated time for timesheets for technicians. 
  • Other duties and administrative activities as assigned. 
What we look forRequired
  • High school diploma or equivalent required, plus a minimum of 2 years of service industry experience managing service operations and/or service scheduling.
  • Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.
  • Must have strong interpersonal skills to effectively communicate with both internal and external clients. Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.
  • Able to prioritize work activities based upon financial impact to desired business goals.
  • Able to influence diverse teams to accomplish tasks/goals.
Preferred
  • Associates degree preferred
  • Candidate should possess a background in a building management system / controls industry
  • Experience and/or basic project accounting or costing principals is desired

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

  • HVAC Scheduling Coordinator

    3 weeks ago

    Irving, United States Johnson Controls International Full time

    Unleash your potential with the Johnson Controls team!As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are...

  • HVAC Scheduling Coordinator

    2 weeks ago

    Irving, United States Johnson Controls International Full time

    Job DescriptionUnleash your potential with the Johnson Controls team!As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our...

  • HVAC Scheduling Coordinator

    3 weeks ago

    Irving, United States Johnson Controls International Full time

    Unleash your potential with the Johnson Controls team!As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are...

  • HVAC Scheduling Coordinator

    2 weeks ago

    Irving, United States Johnson Controls International Full time

    Unleash your potential with the Johnson Controls team!As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are...

  • HVAC Scheduling Coordinator

    7 days ago

    Irving, Texas, United States Johnson Controls International Full time

    About the RoleWe are seeking a highly skilled HVAC Scheduling Coordinator to join our team at Johnson Controls International. As a key member of our operations team, you will be responsible for coordinating and scheduling service calls, managing technician schedules, and ensuring timely completion of preventative maintenance tasks.Key...

  • HVAC Scheduling Coordinator

    7 days ago

    Irving, Texas, United States Johnson Controls International Full time

    About the RoleWe are seeking a highly skilled HVAC Scheduling Coordinator to join our team at Johnson Controls International. As a key member of our operations team, you will be responsible for coordinating and scheduling service calls, managing technician schedules, and ensuring timely completion of preventative maintenance tasks.Key...

  • Senior HVAC Technician

    2 months ago

    Portland, OR, United States Comfy HVAC, LLC. Full time

    *About Comfy HVAC:*Comfy HVAC is an up-and-coming provider of high-quality residential heating and cooling maintenance, repair, and installation services throughout the Portland and Vancouver metro area. We are dedicated to delivering exceptional service and exceeding customer expectations.*Position Overview:*Are you a dedicated Senior HVAC Service and...

  • HVAC TB Scheduling Coordinator

    2 weeks ago

    Oklahoma City, OK, United States Johnson Controls International Full time

    Job DescriptionJob DescriptionBe part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a...

  • Journeyman HVAC Technician

    2 months ago

    Vancouver, WA, United States Dynamic HVAC, LLC Full time

    *Journeyman HVAC Technician**W*e’re looking for a Service Journeyman to perform regular maintenance, trouble shooting, diagnostics and repair on commercial package gas and electric, heat pumps, air conditioners, hydronic systems, VRF systems, and controls. We need someone who can step up to the plate and lead the team.*You as a Technician should...

  • Equipment Rental Specialist

    2 weeks ago

    Irving, Texas, United States HVAC RNTL Full time

    Position: Rental Technician/Project ManagerReports to: Rental ManagerFLSA Status: Non-ExemptAbout HVAC RNTLHVAC RNTL is a leader in providing comprehensive HVAC solutions, including portable cooling units and tailored chiller systems. Our expert rental professionals are dedicated to delivering prompt and dependable service for both scheduled maintenance and...

  • Equipment Rental Specialist

    2 weeks ago

    Irving, Texas, United States HVAC RNTL Full time

    Position Title: Rental Technician/Project ManagerReports to: Rental ManagerFLSA Status: Non-ExemptCompany Overview:HVAC RNTL is a leader in providing comprehensive HVAC solutions, including portable cooling units and tailored chiller systems. Our team of rental experts is dedicated to delivering prompt and dependable service for both scheduled maintenance...

  • HVAC Installation Technician

    2 months ago

    Portsmouth, NH, United States Pettigrew Plumbing & HVAC Full time

    *About us*Pettigrew Plumbing & HVAC is a family owned company on the seacoast that is committed to excellent customer service and custom systems to meet or customers needs. Our work environment consists of mutual respect and appreciation of our skillset, workforce, and customer base.We are hiring lead and helper installers. Assist with installations. Pay...

  • Rental Technician

    3 months ago

    Irving, United States HVAC RNTL Full time

    Overview: Rental Technician/Project Manager Reports to: Rental Manager FLSA Status: Non-Exempt The Company From a single spot cooler, to a fully-customized chiller system, and everything in between as your HVAC contractor at HVAC RNTL, we deliver the results you need when and where you need them. Whether its a planned shutdown or 24/7 emergency services,...

  • Experienced Commercial/Residential HVAC Technician

    2 months ago

    Willimantic, CT, United States Corbett HVAC Services LLC Full time

    *We are looking for HVAC Technicians experienced in all types of commercial and residential HVAC systems. **Company:*Corbett HVAC Services, LLC has been serving customers in Eastern Connecticut for over 25 years, providing world-class HVAC services that span installations, repairs, and maintenance.*Responsibilities:** Install new heating, ventilation, and...

  • Lead HVAC Service Technician

    2 months ago

    New Hudson, MI, United States LEVEL ONE HVAC SERVICES, INC. Full time

    *Summary:*Level One HVAC is looking for an experienced HVAC Service Technician, for immediate hire. If an exciting position within a growing company sounds like something for you, we need to talk!*Duties and Responsibilities: *Leads troubleshooting and repair efforts on commercial grade heating, ventilating, and air conditioning (HVAC) systems and multi-zone...

  • Scheduling Coordinator

    2 weeks ago

    Irving, Texas, United States Moxie Pest Control Full time

    Scheduling CoordinatorThe Scheduling Coordinator will oversee the management of the Product Line Inspection initiative for both new and existing clients of Moxie Pest Control. This position entails organizing inspections, addressing customer inquiries, and providing support to field specialists. The successful candidate will be committed to delivering...

  • Hvac Tech

    2 weeks ago

    Irving, United States WillScot Full time

    Hvac TechDate: Aug 15, 2024Location: Irving, TX, US, 75038 Company:WillScotReq ID: 51683At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed...

  • Hvac Tech

    2 weeks ago

    Irving, United States Williams Scotsman Full time

    At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving...

  • RNC Field Production HVAC Manager

    4 weeks ago

    Irving, United States Reliant Air Conditioning Full time $85,000 - $100,000

    Job DescriptionJob DescriptionGENERAL SUMMARY: **Bilingual is required** The Residential Field Production Manager will oversee the planning, coordination, and execution of HVAC installation projects for new residential construction projects. This role is pivotal in ensuring that all projects are completed on time, within budget, and to the highest standards...

  • Scheduling & Training Coordinator

    4 weeks ago

    Irving, United States Fotona Full time

    Job DescriptionJob DescriptionGlobally recognized for exceptional product performance and versatility, Fotona develops award-winning aesthetic, dental, and medical lasers. With over 50 years of laser expertise and industry leadership, Fotona has sold over 30,000 lasers worldwide with distribution in over 60 countries. Fotona’s reputation for excellence is...