Technical Product Specialist

3 weeks ago

Brainerd MN United States Doherty Staffing Solutions Full time
Bring your technical background to this new role Doherty Staffing Solutions is currently partnering with a leading supplier in the access and metal technologies industry located in Brainerd, MN. We are seeking candidates for a Technical Product Specialist role on the 1st shift. Compensation for this opportunity is $18.00-$28.00 per hour. Interested? Read below for more information

What you will do as a Technical Product Specialist:
  • Assess applications to ensure appropriate products are recommended to customers or potential customers
  • Provide quotations for pricing, lead times, terms and conditions to customers and leads
  • Provide technical support of the product before, during, and after installation
  • Proactively communicate with customers and execute outstanding customer service to advance inside sales
  • Maintain in-depth understanding of the market and the products to communicate effectively externally
  • Provide product documentation review and product training to customers
  • Use troubleshooting tools to solve customer issue quickly and proactively
  • Actively communicate product issues and product development opportunities identified by the customer to Operations, Product Management, Engineering, Sales, and others as appropriate
  • Work with external partners to ensure best results with product systems solutions for customer applications
  • Maintain in-depth understanding of the market and the products to communicate effectively both internally and externally
  • Maintain a working knowledge of government and industry quality codes and compliance standards
  • Provide product documentation review and product training to co-workers

What you need to be a Technical Product Specialist:
  • Associate’s or Bachelor’s degree with 2+ years of experience or equivalent preferred
  • Technical, customer relations, or sales background
  • Ability to maintain a positive attitude with customers and co-workers
  • Ability to work with demanding or upset customers and remain professional
  • Ability to interpret technical information and drawings 
  • Strong troubleshooting and process improvement skills 
  • Strong oral and written communication skills
  • Advanced computer skills including an aptitude for ERP/Salesforce and MS Office Suite

Don't miss out on this opportunity Apply today Click APPLY NOW to complete our mobile-friendly, online application. For questions or further information about the Technical Product Specialist position, please contact our Doherty Recruiter at achaires@doherty.com.

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