Technical Product Specialist

4 weeks ago

Brainerd, United States Doherty Staffing Solutions Full time
Job DescriptionJob DescriptionBring your technical background to this new role Doherty Staffing Solutions is currently partnering with a leading supplier in the access and metal technologies industry located in Brainerd, MN. We are seeking candidates for a Technical Product Specialist role on the 1st shift. Compensation for this opportunity is $18.00-$28.00 per hour. Interested? Read below for more information

What you will do as a Technical Product Specialist:
  • Assess applications to ensure appropriate products are recommended to customers or potential customers
  • Provide quotations for pricing, lead times, terms and conditions to customers and leads
  • Provide technical support of the product before, during, and after installation
  • Proactively communicate with customers and execute outstanding customer service to advance inside sales
  • Maintain in-depth understanding of the market and the products to communicate effectively externally
  • Provide product documentation review and product training to customers
  • Use troubleshooting tools to solve customer issue quickly and proactively
  • Actively communicate product issues and product development opportunities identified by the customer to Operations, Product Management, Engineering, Sales, and others as appropriate
  • Work with external partners to ensure best results with product systems solutions for customer applications
  • Maintain in-depth understanding of the market and the products to communicate effectively both internally and externally
  • Maintain a working knowledge of government and industry quality codes and compliance standards
  • Provide product documentation review and product training to co-workers

What you need to be a Technical Product Specialist:
  • Associate’s or Bachelor’s degree with 2+ years of experience or equivalent preferred
  • Technical, customer relations, or sales background
  • Ability to maintain a positive attitude with customers and co-workers
  • Ability to work with demanding or upset customers and remain professional
  • Ability to interpret technical information and drawings
  • Strong troubleshooting and process improvement skills
  • Strong oral and written communication skills
  • Advanced computer skills including an aptitude for ERP/Salesforce and MS Office Suite
  • #DohertyNewCareer
  • #NewCareerByDoherty

Don't miss out on this opportunity Apply today Click APPLY NOW to complete our mobile-friendly, online application. For questions or further information about the Technical Product Specialist position, please contact our Doherty Recruiter at achaires@doherty.com.Company DescriptionFor over 40 years, Doherty has offered customized workforce solutions and talent acquisition services to companies doing business throughout the Midwest.Company DescriptionFor over 40 years, Doherty has offered customized workforce solutions and talent acquisition services to companies doing business throughout the Midwest.

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