Representative II, Sales Customer Support
4 weeks ago
Company Description
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.
Military encouraged to apply.
Job Description
Pay Rate $21 / hour
Responsibilities
•The Customer Service Representative handles customer inquiries, complaints, billing questions, and driver card issues via phone, email/ticketing system, and fax
•They provide solutions to the customer’s fleet needs by using their knowledge of our products and services
•Customer service reports to the Customer Service supervisor, and is based in Southern California
•Customer Inquiry Resolution- Responds to inquiries using knowledge of company’s product and services via phone, email, or fax
•Daily Average inbound call volume-40
•Adheres to work schedule and break times
•Must follow all policies and procedures, paying strict attention to customer notes and instructions issued by sales, credit, or management
•Is able to maintain a professional and courteous relationship with all departments and customers in contact
•Is able to multitask through multiple computer systems
•Is able to identify and prioritize work based on level of importance
•Communicates with management if any system/customer larger base issues should come up
Qualifications
•Has a sense of urgency and is able to identify such issues
•Is reliable and a good resource for special projects or conversions
•Minimum three years demonstrated customer service experience, preferably phone based
•Able to work various scheduled hours and overtime including evenings, weekends, and holidays as needed
•Proficient with Microsoft Outlook, Excel, Word and ability to learn new computer programs including in house systems
•Able to take On call at least once every 2 months and when required
Additional Information
This role is part of the SC Fuels team - a pilot company
-
Representative II, Sales Customer Support
4 weeks ago
Orange, United States Pilot Company Full timeCompany DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations...
-
Representative II, Sales Customer Support
4 weeks ago
Orange, United States PILOT Full timeCompany Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil...
-
Representative II, Sales Customer Support
2 months ago
Orange, United States PILOT Full timeCompany Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil...
-
Representative II, Sales Customer Support
4 weeks ago
Orange, United States Pilot Company Full timeCompany DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations...
-
Customer Support Specialist II, Sales Operations
2 weeks ago
Orange, California, United States PILOT Full timeCompany Overview Pilot Company stands as a premier network of travel centers, employing over 30,000 individuals across more than 750 retail and fueling sites throughout the United States and Canada. Our energy and logistics sector is recognized as a leading provider of fuel, operating one of the largest tanker fleets and delivering essential services to oil...
-
Customer Support Representative
1 month ago
Orange, United States AST Development Full timeJob DescriptionJob DescriptionWe are a business development and sales firm based in the Orange County area. That means our clients hire us to provide a personal touch with customers that they can’t achieve themselves and place trust in us to represent their brands. We create a personalized approach to promotions, sales, and customer service that has...
-
Customer Service and Sales Representatives
3 months ago
Orange, United States True Vision Enterprises Full timeJob DescriptionJob DescriptionTrue Vision Enterprises, a highly regarded marketing and sales firm nestled in the heart of Orange, CA, is on the lookout for vibrant individuals like you to join our dynamic team as Customer Service and Sales Representatives. While this opportunity isn't remote, the rewards are boundless for those with a drive for success...
-
Sales Representative
1 hour ago
Vista, CA , USA, United States SpotOn: Sales Full timeAbout the RoleWe are seeking a highly motivated and results-driven Sales Representative to join our team at SpotOn. As a Sales Representative, you will be responsible for promoting our full product suite to small business owners and restaurant operators in your assigned territory.Key ResponsibilitiesDevelop and execute a sales strategy to acquire new...
-
Customer Service Sales Representative
2 weeks ago
East Orange, New Jersey, United States Crosstown Plumbing Full timeCrosstown Plumbing is a thriving plumbing supply business situated in East Orange, NJ. We are seeking a reliable and personable Customer Service Sales Representative to become a part of our dedicated team. This position is essential for delivering outstanding customer support and sales assistance at our store's service counter. The ideal candidate will act...
-
Customer Service Representative
3 weeks ago
Orange, United States Precise Personnel, LLC. Full time $18 - $19Job DescriptionJob DescriptionWe are currently looking for a Entry Level Customer Service Representative in the City of Orange.This position is a Temporary to Permanent Position with our client located in the city of Orange.Job SummaryThe Customer Service Representative is responsible for fostering and enhancing strong relationships with customers. This role...
-
Sales and Customer Support Specialist
2 weeks ago
Orange, California, United States California National Kennedy Equip Full timeBecome a part of California National Kennedy Equip as a Full-Time Sales and Customer Support SpecialistWe are on the lookout for skilled professionals to fill (2) Full-Time roles in Sales and Customer Support. In this position, you will be instrumental in promoting and selling industrial goods, merchandise, and services within a retail setting.Key...
-
Industrial Sales Representative
4 days ago
Orange, California, United States AMMEGA Full timeAbout the RoleWe are seeking an experienced Industrial Sales Representative to join our team at AMMEGA. As an Industrial Sales Representative, you will be responsible for selling conveyor belting and industrial rubber products to our customers.Key ResponsibilitiesInitiate cold calls to generate leads and engage with new, existing, and prospective customers...
-
Customer Portal
2 months ago
United States Catapult Staffing Full timeCustomer Portal & CRM Support Rep II Location: Fully Remote (within 3 hours of specified locations) Dallas/Ft.Worth/Allen/Austin, TX Monet/Springfield, MO Louisville, KY/ Clark County, IN Waterloo/Cedar Falls, IA Role Type: 12 Month Contract About Our Client Our client is a leader in providing digital transformation solutions for community banks...
-
Financial Sales Representative II
1 hour ago
Bell Gardens, CA , USA, United States Northgate Gonzalez Markets, Inc. Full timeAbout Northgate Gonzalez Markets, Inc.We are a leading supermarket chain with a strong presence in the Los Angeles, Orange, and San Diego counties. Our company values a positive and fun work environment, where employees have meaningful work, a sense of belonging, and feel appreciated, valued, and secure.Job Summary:The Financial Sales Representative II...
-
Sales Support Representative
4 weeks ago
Downers Grove, IL, United States The Timken Company Full timeLovejoy, a growing business in the Timken Industrial Motion family of brands, is hiring a Sales Support Representative. If you're ready for a challenging career that provides you with the ability to advance personally and professionally, look to Timken. Our employees make the world more productive by improving the efficiency and reliability of the...
-
Industrial Sales Representative
4 days ago
Orange, California, United States AMMEGA Full timeAbout the RoleWe are seeking a highly motivated and experienced Industrial Sales Representative to join our team at AMMEGA. As an Industrial Sales Representative, you will be responsible for selling conveyor belting and industrial rubber products to our customers.Key ResponsibilitiesInitiate cold calls and engage with new, existing, and prospective customers...
-
Customer Service Rep II
1 day ago
Lexington-Fayette, KY, United States Genuine Parts Company Full timeSUMMARY:Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s).JOB DUTIES:• Places customer orders via telephone, fax,...
-
Logistics Sales Support Representative
2 weeks ago
Plano, TX, United States TEKsystems Full timeNow Hiring for an Onsite Account managment/ Sales Support Representative - Plano, TX2+ years of recent sales support/admin/account management experience preferredStarting ASAPM-F Onsite first shift Job Duties: Accountable to accurately process customer orders, from order entry through delivery and payment receipt, and maintain a positive relationship with...
-
Retail Sales Representative
1 day ago
Orange, United States Lions Elite Consulting, Inc. Full timeWe are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A...
-
Customer Service Representative
2 weeks ago
Concord, CA, United States Patterson Full timePatterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees...