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Financial Sales Representative II

2 months ago


Bell Gardens CA USA, United States Northgate Gonzalez Markets, Inc. Full time

About Northgate Gonzalez Markets, Inc.

We are a leading supermarket chain with a strong presence in the Los Angeles, Orange, and San Diego counties. Our company values a positive and fun work environment, where employees have meaningful work, a sense of belonging, and feel appreciated, valued, and secure.

Job Summary:

The Financial Sales Representative II position is a key role in promoting all financial services while maintaining excellent customer service and processing financial transactions accurately.

Key Responsibilities:

  • Promote all financial services and advise accurate information to customers regarding the different financial services offered, with the main objective of increasing sales.
  • Operate a computer and process financial transactions accurately.
  • Responsible for all cash in custody.
  • Responsible for providing the highest level of customer service.
  • Responsible for compliance with policies and procedures manual of cash handling, check cashing, money transfers, cash cards, bill payments, and money orders.
  • Responsible for monetary services under custody.
  • Advise supervisor of any event that might require their intervention.
  • Responsible for compliance with Bank Secrecy Act and Anti-Money Laundering Regulations.
  • Courteous and pleasant to customers and team members.

Requirements and Conditions:

  • Bilingual (English/Spanish).
  • Excellent customer service skills.
  • Experience in direct sales to customers preferred.
  • Cash handling experience preferred.
  • Understanding of the company policies and procedures.
  • Ability to work a flexible schedule, including weekends and holidays as based on company need.
  • Ability to work under little or no supervision.

Education/Experience/Skills:

  • High school diploma required.

Physical Demands and Conditions:

  • While performing the duties of this job, the employee is regularly required to sit; stand; and use the hands to handle, finger, or feel objects, tools, or controls.
  • The employee must frequently walk, talk, or hear, and reach with the hands and arms.
  • The employee must occasionally crouch or kneel.
  • The employee must occasionally exert or lift up to __ pounds carrying boxes of records and forms and frequently exert or lift moderate amounts of weight.
  • Successful performance requires specific vision abilities that include close vision and the ability to adjust focus.
  • The work environment is that typical of an office and retail store.