Bilingual Customer Service Representative

3 weeks ago

Saint George UT United States Mom's Meals, a PurFoods Company Full time
Job DescriptionPosition SummaryMom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders. This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting their order. We are a mission driven company that invites you to be a part of our family.
This is a fully remote position. Employees must be located in Utah or Idaho (applicants outside these states will not be considered). The starting wage is $16.00/hour with weekly pay, PTO, and benefits available after 30 days of employment.Our team members enjoy:
  • Tiered growth path for promotion starting Day 1
  • Eligible for Referral Bonuses starting Day 1
  • Weekly paychecks
  • PTO, 401k, & a Full benefits package
Position Responsibilities may include, but not limited to
  • Handle inbound and outbound customer service calls with our clients placing their meal order
  • Address questions, and provide exceptional customer service
  • Input order information into the appropriate client order screen
  • Document all conversations with client into client information database
  • Ensure all assigned clients are contacted and have an order on file
  • Contact case managers via telephone, email, and/or fax when a special situation arises regarding one of their clients
  • Work quickly and efficiently without making the client feel rushed
Required Skills & Experience
  • Bilingual (English/Spanish)
  • High school degree or GED
  • 1 year of previous customer service experience
  • Previous knowledge and experience using the Microsoft Office suite (Word/Excel/Outlook)
  • Clear oral communication skills
  • Ability to deescalate situations and quickly resolve customer complaints
  • Prior experience adhering to company policies and showing core values
  • Must have a wired internet connection using an ethernet port
  • Must have a quiet workspace that is free from distraction
Preferred Skills & Experience
  • 1 year of previous call center experience
  • Previous experience with auto dialer, multi-line phone system, and/or Customer Relationship Management (CRM) systems
  • Previous experience working with HIPAA policies and procedures
Physical Requirements
  • Repetitive motions that include the wrists, hands and/or fingers
  • Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
  • Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus
Company Overview
Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide for over 25 years. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom’s Meals could be the place for you We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.

EEO
Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.

  • Bilingual Customer Service Representative

    4 weeks ago

    Saint George, United States Mom's Meals, a PurFoods Company Full time

    Job DescriptionPosition SummaryMom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders. This position is responsible for providing excellent customer...

  • Customer Service Representative

    5 days ago

    Saint George, United States Mom's Meals, a PurFoods Company Full time

    Job DescriptionPosition SummaryMom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to our customers placing meal orders. This position is responsible for providing excellent customer service to our clients while...

  • Bilingual Customer Service Representative

    2 days ago

    , FL, United States Ascendo Full time

    About the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team at Ascendo. As a key member of our customer service team, you will play a pivotal role in providing exceptional service to our diverse customer base.Key ResponsibilitiesCustomer Communication: Answer inbound calls and respond to...

  • Bilingual Customer Service Representative

    2 weeks ago

    Omaha, NE, United States TEKsystems Full time

    TEKsystems is hiring a bilingual customer service representative to join our clients team in Omaha, NE! Apply today! Description:The Client Services Representative will be responsible for, but not limited to:Maintaining industry leading service standards by providing prompt service and one call resolution. Timely entry of all inbound leadsAvailability and...

  • Bilingual Customer Service Representative

    3 weeks ago

    Des Moines, IA, United States Mom's Meals, a PurFoods Company Full time

    Job DescriptionPosition SummaryThe Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders. This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting their order.Position Responsibilities may include, but not limited...

  • Customer Service Representative

    2 weeks ago

    Saint George, Utah, United States S&S Mechanical Full time

    Job OverviewAre you skilled in providing outstanding customer support? S&S Mechanical is looking for a full-time Customer Service Representative to assist our HVAC and plumbing repair clients in scheduling their service appointments.We value our employees and strive to create a rewarding work environment. Our compensation package includes competitive...

  • Customer Service Representative

    2 weeks ago

    Saint George, Utah, United States S&S Mechanical Full time

    Job OverviewAre you skilled in providing outstanding customer support? S&S Mechanical is currently seeking a full-time Customer Service Representative to assist our HVAC and plumbing repair clients in scheduling their service appointments.We recognize the value of exceptional personnel, which is why we ensure our team members feel valued. We offer...

  • Bilingual Customer Service Representative

    2 months ago

    Naguabo, PR, United States Conduent Business Solutions of Puerto Rico, Inc. Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Bilingual Customer Service Representative

    3 weeks ago

    Coeur d'Alene, ID, United States Mom's Meals, a PurFoods Company Full time

    Job DescriptionPosition SummaryMom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders. This position is responsible for providing excellent customer service to...

  • Customer Service Representative

    3 months ago

    Saint George, United States Udy & Associates, Inc. Full time

    Job DescriptionJob DescriptionBenefits:Simple IRABonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementTraining & developmentPaid time offJob SummaryThe Customer Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to cross-sell and coordinates with...

  • Bilingual Customer Service Representative

    2 months ago

    San Lorenzo, CA, United States Conduent Business Solutions of Puerto Rico, Inc. Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Bilingual Customer Service Representative

    3 months ago

    Guaynabo, Puerto Rico United States Conduent Business Solutions of Puerto Rico, Inc. Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Bilingual Customer Service Representative

    3 months ago

    City of Saint Peters, United States NRRM Full time

    Job DescriptionJob DescriptionCarShield is a Best Place to Work, as voted by Glassdoor and the St. Louis Business Journal. We are growing fast and looking to add key talent to the team. We offer a competitive base compensation and benefits package, including medical, dental, vision, life, 401k, and discounted tuition at Lindenwood University!We believe in...

  • Bilingual Customer Service Representative

    3 months ago

    City of Saint Peters, United States NRRM Full time

    Job DescriptionJob DescriptionCarShield is a Best Place to Work, as voted by Glassdoor and the St. Louis Business Journal. We are growing fast and looking to add key talent to the team. We offer a competitive base compensation and benefits package, including medical, dental, vision, life, 401k, and discounted tuition at Lindenwood University!We believe in...

  • Customer Service Representative

    4 days ago

    Saint George, South Carolina, United States Pilot Company Full time

    About Pilot CompanyPilot Company is a dynamic and inclusive environment where team members have the opportunity to build a positive atmosphere with their coworkers and make a better day for every type of guest. We strive to make every stop on your career journey and our guests' journey a great one.Job SummaryWe are seeking a Customer Service Representative...

  • Customer Service Representative

    4 weeks ago

    St George, United States Mom's Meals Full time

    Mom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to our customers placing meal orders. This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting...

  • Customer Service Representative

    2 weeks ago

    Saint Cloud, Minnesota, United States Anderson Trucking Service Full time

    Make a Difference in LogisticsAs an Account Representative at Anderson Trucking Service, you will be the first point of contact and voice of the company with reputable clients. Utilize a consultative approach to develop trust and mutual respect with customers, anticipating their needs and taking proactive measures to ensure positive service outcomes. With an...

  • Bilingual Customer Service Representative

    2 months ago

    Toa Alta, PR, United States Conduent Business Solutions of Puerto Rico, Inc. Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Customer Service Representative

    2 months ago

    Bakersfield, CA, United States Community Choice Financial Family of Brands Full time

    Job DescriptionOverview: As a Customer Service Representative, you’ll build connections and offer a wide range of products and services to our diverse customer base. Our customers are on the go and put their trust in us to provide quick and reliable financial solutions. Your precise cash handling, attention to detail, and ability to engage professionally...

  • Customer Service Representative

    4 weeks ago

    Saint Paul, United States CS311033 Full time

    Job DescriptionJob DescriptionDescription:About Us:Tacheny Exteriors is a leading provider of high-quality exterior construction services, specializing in roofing, siding, windows, and gutters. With a strong commitment to customer satisfaction and quality craftsmanship, we pride ourselves on delivering exceptional service to homeowners and businesses. We are...