Café Coach- Brickell

5 days ago

Miami Beach FL United States Capital One Full time
Brickell Cafe (42060), United States of America, Miami, Florida

Café Coach- Brickell

Café Coach

Welcome to a new idea in banking. Here at Capital One, we're redefining how people bank. You see, we believe banking should fit our customers' everyday lives - not the other way around. Our Capital One Café is a welcoming environment where customers can try out our digital and financial tools, grab a great cup of coffee and get to know our Ambassadors (and each other). It's a place where they can recharge their mobile devices, plug into some free WiFi and learn new ways to save time and money.

We're redefining the typical work experience, too. Our Café team exists to enhance the financial lives of people in the communities we serve. And we're not just looking to fill open positions - we seek outgoing, passionate people who love connecting, teaching and interacting with individuals and the community as a whole and really want to be a part of this whole reimagined banking experience. As the Café Coach, you'll have the unique role of leading a Café team and facilitating legendary experiences for our Customers. As the face of Capital One in the community, you'll build alliances with local organizations and collaborate with vendors to generate new business. You're more than just a manager for the Café Ambassador team, you'll be a trusted mentor and guide for their individual development and overall team performance. Don't just take our word for it, check out what our Café Ambassadors and Café Coaches have to say about their experience at Capital One, and learn more about working in our Cafés:

Here's what we're looking for in you:

- You're a mentor. You'll lead by example and help our Café Ambassadors develop professionally, personally, and as a high-performing team.

- You're obsessed with the Café experience and bring our brand to life. You'll take pride in maintaining the physical space and coaching Café Ambassadors to create a welcoming environment for Café customers and visitors.

- You're a forward thinker and drive continuous improvement. You never settle for the status quo. In fact, discovery drives you, and you're bringing everyone along for the ride.

- You're a proven leader with a franchise ownership attitude. You've been there, done that as a manager of a team focused on achieving and exceeding customer-based goals and metrics.

- You're friendly and engaging and can connect with Café visitors and regulars alike. Yep, you're a people person - whether you're handing out free coffee cards, helping folks with technology challenges or simply showing off some of the cool services and products we offer.

- You're part of the community and have a deep understanding of your market. You'll work with local businesses, nonprofits and charities to plan events both in and outside of the Café.

- You're naturally curious and like to learn. We'll teach you what Capital One has to offer our customers - products, services and experiences - to help steer them in the right direction toward their financial goals.

- You're digitally savvy. You'll showcase what's possible in our physical space and how to easily navigate our mobile and online experience.

- You're a customer advocate. You are always within reach when our customers need assistance. They rely on you to steer them in the right direction. You listen with patience and offer advice that's concise and easy to understand.

- You're a team player. You'll work with an energized team of Café Ambassadors and help inspire your teammates as they inspire you If you're nodding along and like what you're reading, let's talk.

Basic Qualifications:

- High School Diploma, GED, or Equivalent Certification

- At least 2 years of Customer, Retail, or Financial Services experience

- At least 1 year of People Management experience or 2 years Retail Bank Experience

Preferred Qualifications:

- At least 3 years of Customer, Retail, or Financial Services experience

- 2 years of People Management experience

- Bachelor's Degree

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

  • Café Coach

    6 days ago

    Miami Beach, Florida, United States Capital One Full time

    **About Us**At Capital One, we're redefining the banking experience. Our Capital One Café is a welcoming environment where customers can explore our digital and financial tools, enjoy a great cup of coffee, and get to know our Ambassadors.**Our Vision**We're not just a bank - we're a community hub. Our Café team exists to enhance the financial lives of...

  • Café Ambassador- Brickell

    5 days ago

    Miami Beach, FL, United States Capital One Full time

    Brickell Cafe (42060), United States of America, Miami, FloridaCafé Ambassador- BrickellThe Experience: Are you someone who finds their purpose in helping others? Do you love connecting with other people? We're looking for people who'd like to turn it into a meaningful career. As a Café Ambassador, you're at the heart of the Capital One community. You'll...

  • Café Ambassador

    5 days ago

    Miami Beach, Florida, United States Capital One Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Café Ambassador in Brickell. As a key member of our community team, you will be responsible for creating a welcoming and inclusive environment for our customers and team members.Key Responsibilities:Bring the Café experience and our brand to life by...

  • Café Ambassador- Brickell

    6 days ago

    Miami Beach, United States Capital One Full time

    Brickell Cafe (42060), United States of America, Miami, Florida Café Ambassador- Brickell The Experience: Are you someone who finds their purpose in helping others? Do you love connecting with other people? We're looking for people who'd like to turn it into a meaningful career. As a Café Ambassador, you're at the heart of the Capital One community....

  • Café Ambassador

    4 days ago

    Miami Beach, Florida, United States Capital One Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Café Ambassador. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting our brand in a fast-paced café environment.Key Responsibilities:Provide exceptional customer service and support to...

  • Café Ambassador

    4 days ago

    Miami Beach, Florida, United States Capital One Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Café Ambassador. As a key member of our community, you will be responsible for delivering exceptional customer experiences and promoting our brand values.Key ResponsibilitiesDevelop and maintain strong relationships with customers, understanding their...

  • Café Coach- Gulfgate Center

    3 weeks ago

    Houston, TX, United States Capital One Full time

    Gulfgate Center Cafe (31044), United States of America, Houston, TexasCafé Coach- Gulfgate CenterCafé Coach Welcome to a new idea in banking. Here at Capital One, we're redefining how people bank. You see, we believe banking should fit our customers' everyday lives - not the other way around. Our Capital One Café is a welcoming environment where customers...

  • Restoration Supervisor

    3 weeks ago

    Miami, United States SERVPRO of Brickell Full time $17 - $28

    Job DescriptionJob DescriptionBenefits:Competitive salaryTraining & development SERVPRO of Brickell is hiring a Restoration Supervisor!BenefitsSERVPRO of Brickell offers:Competitive compensationSuperior benefitsCareer progressionProfessional developmentAnd more!As the front-line representative of the SERVPRO brand, the Restoration Supervisor demonstrates the...

  • Restoration Supervisor

    2 months ago

    Miami, United States SERVPRO of Brickell Full time

    Job DescriptionJob DescriptionBenefits:Competitive salaryTraining & development SERVPRO of Brickell is hiring a Restoration Supervisor!BenefitsSERVPRO of Brickell offers:Competitive compensationSuperior benefitsCareer progressionProfessional developmentAnd more!As the front-line representative of the SERVPRO brand, the Restoration Supervisor demonstrates the...

  • PT Sales Supervisor

    1 month ago

    Miami, United States MARC JACOBS Full time

    Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Brickell  store in Miami, Florida . Coming September 2024! .  RESPONSIBILITIES: Job responsibilities include but are not limited to: Partner with and assist the Store Manager in all aspects of the store functions - Sales generation,...

  • FT Sales Supervisor

    1 month ago

    Miami, United States Marc Jacobs Full time

    Job DescriptionJob DescriptionMarc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Brickell store in Miami, Florida. Coming September 2024!RESPONSIBILITIES:Job responsibilities include but are not limited to:Partner with and assist the Store Manager in all aspects of the store functions - Sales...

  • Community Manager

    3 weeks ago

    Miami, United States IWG Full time

    Community Manager Address: 1221 Brickell Avenue Suite 900 33131 Miami The world of work is changing…short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work! At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever,...

  • PT Sales Supervisor

    1 month ago

    Miami, United States Marc Jacobs Full time

    Job DescriptionJob DescriptionMarc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Brickell store in Miami, Florida. Coming September 2024!. RESPONSIBILITIES:Job responsibilities include but are not limited to:Partner with and assist the Store Manager in all aspects of the store functions -...

  • Café Operations Supervisor

    1 week ago

    Miami, Florida, United States HRC MIAMI Full time

    Job OverviewCompany BackgroundHRC MIAMI is a prominent name in the hospitality industry, renowned for its exceptional service and vibrant atmosphere. With a commitment to excellence, we strive to create memorable experiences for our guests while maintaining the highest standards in our operations.Role SummaryThe Front of House Supervisor plays a pivotal role...

  • Brickell Sales Associate III

    3 months ago

    Miami, United States Tapestry Full time

    The Sales Associate role is an integral part of the store’s overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach’s Service and Selling Models, creating a positive first impression, building on-going customer relationships through a...

  • Preschool Teacher for Brickell

    1 week ago

    Miami, United States Edu1st Full time $15 - $20

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceCompetitive salaryDental insuranceFree uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentTuition assistance If you have experience in early childhood care, this is the job for you!!!!We are looking for an energetic personwith passion in...

  • CX Coach

    3 weeks ago

    Pontiac, MI, United States United Wholesale Mortgage Full time

    :Mentoring can be a truly rewarding experience. Especially when it makes a difference in someone's life and career. If you enjoy leading people toward success - and you relish the art of conversation - you'd make a great Client Experience Coach. The primary focus of this role is supporting and offering feedback to team members who interact with clients on...

  • HHA/CNA Brickell

    2 weeks ago

    Miami, United States HCAOA Full time

    Right at Home is one of the largest In-Home Care companies in the country, and our Miami office is looking for experienced, professional HHAs and CNAs to provide care for our amazing clients. We are an ESSENTIAL SERVICE, so our clients need great care more than ever at this extraordinary time! Here's Why Caregivers Like Working for Us: Flexible scheduling...

  • Brickell Preschool Teacher

    3 weeks ago

    Miami, United States Edu1st Full time $15 - $20

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceCompetitive salaryDental insuranceFree uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentTuition assistance Preschool center in Miami, FL is hiring a proactive and energetic lead teacher with an eagerness to learn new concepts and who is...

  • Fitness Coach Recruitment Event

    2 weeks ago

    Miami, Florida, United States Equinox Full time

    Position Overview We are excited to announce an upcoming event focused on the role of Personal Trainers at Equinox. This is an excellent opportunity to learn about the dynamic career path in personal training and how you can thrive in this empowering environment. Event Details: Date: To be determined Location: Equinox Brickell Dress Code:...