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Sales Operations Analyst, Technical Sales

3 months ago


NA NA United States CrowdStrike, Inc. Full time

About the Role:

CrowdStrike seeks an experienced business leader for the role of Field Sales Operations – Global Sales Engineering. The Field Sales Operations lead for Global Sales Engineering is the business partner to the Vice President Global Sales Engineering and a senior member of the Global Sales Operations leadership team. As a result, oriented, executive, this individual will have demonstrated success in working with sales leadership teams across the geographies of Global Sales Engineering, with proven skills in relationship building with internal stakeholders, planning & executing for business scale and velocity, and maximizing outcomes for the company. As a key member of the Global Sales Engineering leadership team, the Field Sales Operations leader will leverage a high degree of business acumen to: objectively partner with and guide the leadership team on current performance and opportunities; assess future investments and process developments that can further enable rapid business growth and a frictionless business motion; be a key stakeholder in the deal review process; actively engage in the largest commercial opportunities to deliver customer value and success while maximizing business yields for CrowdStrike; be a key driver for the CrowdStrike business model and the culture of excellence we seek to achieve globally.

This position requires an individual who can balance strategy with tactical execution and who thrives in an extremely dynamic, rapidly evolving, fast-paced work environment, often working under tight deadlines with changing requirements.

What You’ll Do:

  • Drive the Global Sales Engineering Annual Operating Plan (AOP) and Capacity Planning in partnership with CrowdStrikes Finance, HR, Territory Operations organization to build scalable capabilities that support Global Sales Engineering plans and revenue targets.

  • Oversee Global Sales Engineering Weekly/Monthly/Quarterly Sales Forecasting activities in partnership with Global Sales Engineering & Sales Operations Leadership.

  • Provide opportunity deal level and customer specific guidance, advice, and evaluations, to ensure value creation and realization for both external and internal stakeholders.

  • Hold Global Sales Engineering accountable to follow CrowdStrikes Opportunity Management Operating Principles and Salesforce Hygiene requirements.

  • Engage with CrowdStrike Sales Enablement team to support sales onboarding and ongoing sales enablement activities and programs, including adoption and utilization of CrowdStrikes Sales Tools & Capabilities.

  • Partner with CrowdStrike Territory Operations team on Fiscal year and In-Fiscal Sales Territory Planning & Deployment activities.

  • Work closely with CrowdStrikes IT & GTM operations teams to clarify business process and data needs and provide guidance on the implementation of process-related IT projects, as well as supporting and executing end to end UAT.

  • Partner with CrowdStrikes Global Compensations team to ensure tight alignment that supports all critical processes/procedures and provide any critical data and or insights needed to support the commissions process & policies.

  • Lead Global Sales Engineering related business approvals, RoE compliance and geographic expansion activities and coordinate with internal legal, tax & compliance teams as needed.

  • Mentor, coach, and guide team members on day-to-day operational requirements and ensure proper delegation of authority to execute.

  • Partner with CrowdStrikes Global Data & Analytics to provide concise and effective ongoing data & analytical insights with respect to support strategic, operational and compliance activities.

  • Develop and enhance effective working relationships with the global and regional functions across CrowdStrike to promote the effectiveness and efficiency of the Global Sales Engineering business in delivering value to customers and to the company.

  • Drive change management, process improvement and alignment with teams around the world.

What You’ll Need:

  • A minimum of 10+ years of business leadership experience in the technology sector.

  • An MBA or advanced degree is preferred.

  • Technology industry, software, SaaS revenue recognition expertise.

  • Broad business acumen and strong influencing skills.

  • Successful track record in both strategic and operational activities.

  • Must be successful in driving change management, and in achieving support, engagement, and coordination with key stakeholders.

  • Ability to quickly synthesize data and provide recommendations. Perform well under pressure.

  • Solid problem solving and analytical skills.

  • Demonstrated track record in partnering across functions and levels of management to drive success.

  • Must possess a proactive high energy, positive, results oriented management style that promotes open communication and collaborative problem resolution.

  • Excellent communication and presentation skills, and an ability to work in a fast paced, complex, and dynamic environment.

  • Have proven ability to think strategically and plan effectively; be “hands on”, detail and results oriented and manage multiple tasks against deadlines.

  • Be a thought leader who challenges the status quo and develops workable solutions in an existing culture.

  • Be bright, creative, analytical, and dedicated to building our company and culture characterized by teamwork and a passionate desire to meet customer’s needs.

  • Be of unquestionable integrity, credibility, and character.

  • Have high emotional intelligence – solves problems, coaches others, seeks feedback for improvement.

  • Be focused, energetic, polished and inspire confidence in employees and senior management.

  • Possess the ability to establish strong partnerships and relationships and successfully work across organizational boundaries.

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PandoLogic. Category:Sales, Keywords:Sales Analyst, Location:AUSTIN, TX-78703