Beverage Server- WinStar World Casino

3 weeks ago

Thackerville OK United States Traditions Hospitality Group Full time
Who says you can't choose your family?

We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day.

What’s in it for you?

The opportunity to use the sum of your life’s experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere Should you invest your career in a job so amazing you’ll feel proud to be a part of every day?

Employee Benefits:

401(k) Matching
Affordable Health Insurance
Affordable Dental Insurance
Affordable Vision Insurance
Referral bonuses for bringing new people to our team
EXCELLENT opportunities to grow with us- over 85% of our Managers were Hourly Team Members
Employee Assistance Program
Employee Discount
Paid Time Off
Employee Recognition Programs
Anniversary & Birthday Programs
Award Co.

OUR MISSION:

“Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time.”

As a key component of the casino entertainment, this position is responsible for providing an entertaining and exciting experience for the guests. As a performer, the Costumed Beverage Server is expected to be “on-stage” during their scheduled shift and must provide the guest with an environment that is fast, fun, and friendly. Incorporating a stage persona while serving guests drinks for extended periods of time is a requirement of the position.

Embodies Traditions' Mission, Vision, and Core Values
Creates and ensures a fun filled, entertaining and exciting environment
Greets and provides our guests with fast, fun, friendly, focused service, while taking orders and serving drinks
Incorporating a stage personality while serving guests drinks for extended periods of time
Ensures guest satisfaction, drink quality, and cleanliness
Has knowledge of common drinks being served, ingredients, and prices
Answer questions about drinks, making recommendations upon request
Take drink orders and serve drinks to guests
Explain how various drinks are prepared, describing ingredients and mixing methods
Inform guests of daily drink specials
Check guest’s identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages
Wrist band all guests consuming alcoholic beverages.
Attempt to limit problems and liability related to guests excessive drinking by taking steps such as persuading guests to stop drinking, or ordering taxis or other transportation for intoxicated guests
Write guests drink order on order slips, memorize orders, or enter orders into computers for transmittal to bar staff
Remove glasses or drink containers from bar, gaming areas, or entertainment venue and take them to the station for cleaning or disposal
Clean bars, gaming areas, counters, etc.
Present bills, accept payments, operate cash register
Prepare cash receipts after establishments close, and make bank deposits
Maintain personal health and sanitation standards (wash hands when using restroom, etc.)
Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety
This position is located within The Chickasaw Nation's Casinos.

EEO

Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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