Beverage Server

2 weeks ago

Thackerville, United States Traditions Hospitality Group Full time
Job Details

Job Location
WinStar World Casino & Resort Beverage Department - Thackerville, OK

Position Type
Full Time

Salary Range
$2.13 Hourly

Job Shift
Any

Job Category
Food & Beverage

Description

Join a team where your talents are valued and your potential is limitless. Your favorite job awaits - apply now

Position Description: Costumed Beverage Server

As a Costumed Beverage Server, you will play a crucial role in elevating the guest experience by providing exceptional service in an entertaining environment. Your responsibility will be to serve beverages with style, captivating guests with your enthusiasm and charm. This position demands a dedication to customer service, creativity, and the ability to embrace the themed experience.

Essential Functions and Responsibilities:
  • Create a fun-filled, entertaining environment.
  • Greet guests with fast, friendly service, incorporating a stage persona.
  • Ensure guest satisfaction, drink quality, and cleanliness.
  • Have knowledge of drinks, ingredients, and prices.
  • Take orders, serve drinks, explain preparation methods, and inform guests of specials.
  • Check guest identification and manage excessive drinking responsibly.
  • Write orders and handle payments.
  • Maintain personal health and sanitation standards.
  • Review procedures to improve service, performance, and safety.
Other Duties and Responsibilities:
  • Provide information to supervisors, co-workers, and guests.
  • Perform administrative tasks and maintain files.
  • Ensure clean uniforms and support teamwork.
  • Demonstrate superior attendance, punctuality, and adherence to policies.
Required Qualifications:
  • Must be 18+ years of age.
  • Must be able to obtain a Gaming badge
  • Must be able to obtain an ABLE liquor license.
  • Incorporate a stage personality while serving guests.
  • Possess knowledge of guest services and communication skills.
  • Ability to read, write, understand orders, handle cash, and use computers.
  • Employee appearance is a bona fide occupational qualification necessary to ensure that employees maintain the entertainment theme of the casino. Uniforms will consist of a costume, and employees must conform to an appearance conducive to that costume, enforced equally for males and females.
  • Excellent organization and problem-solving skills.
  • Stand and walk during shifts, perform physical tasks, and work in a restaurant/bar/casino environment.
  • Moderate to high noise levels, exposure to smoke, and limited physical risk.
What's in it for you?
  • We're not just offering you a job; we're presenting you with an opportunity to grow and thrive within our organization. With our training program, mentorship, and encouragement, you'll have the chance to develop professionally in an environment that's both enriching and enjoyable. Joining our team means being part of an environment that's dynamic, vibrant, and full of possibilities. Every day brings new challenges and experiences, making your career journey with us truly exhilarating
Employee Benefits:
  • Now Offering Daily Pay
  • 401(k) Matching
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Basic Life Insurance
  • Life Insurance
  • Disability Insurance
  • Teladoc for Part-Time Employees
  • Employee Assistance Program
  • Paid Time Off
  • Employee Appreciation & Recognition Programs
  • Anniversary & Birthday Programs
  • Award Co.
  • Excellent opportunities to grow with us - over 85% of our managers were hourly team members.
  • Referral bonuses for bringing new members to our team.
OUR MISSION: "Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability, and delivering legendary service to every guest, every time."

Qualifications

REQUIRED QUALIFICATIONS (INCLUDE EDUCATION, SKILLS AND EXPERIENCE):
  • Must be 18 years of age or older
  • Must possess or be able to obtain an Oklahoma Liquor License (ABLE)
  • Employee appearance is a bona fide occupational qualification necessary to ensure that employees maintain the entertainment theme of the casino. Uniforms will consist of a costume and employees are required to conform to an appearance that is conductive to that costume. Employees must maintain the physical appearance necessary to the desired theme. This requirement will be strictly enforced and apply to males and females equally
  • Incorporating a stage personality while serving guests drinks for extended periods of time
  • Knowledge of principles and processes for providing guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction
  • Performing for people or dealing directly with the public. This includes serving guests in the restaurant/bar/casino and receiving guests
  • Good oral and written communication skills
  • Mature judgment and professionalism in handling all matters
  • Ability to read and understand information and ideas presented in writing
  • Ability to handle cash, give change, and balance receipts at end of shift
  • Excellent organization and problem solving skills
  • Availability to work nights, weekends, and holidays when needed
WORKING CONDIITONS AND PHYSICAL EFFORT:
  • Standing and walking during entire shift covering large areas
  • Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes
  • Lifts and carries supplies, tubs, and cases, weighing up to 30 lbs
  • Essential hand/eye coordination
  • Work is normally performed in a typical interior restaurant/bar/casino work environment
  • Noise level is moderate
  • Moderate to high exposure to cigarette smoke
  • Limited exposure to physical risk
  • Moderate physical effort required

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