Team Lead

2 months ago

Phoenix, United States Torchy's Tacos Full time

Here’s what we need:

We’re looking for talented Hourly Supervisors who are committed to providing Damn Good guest and Team Member service and show passion for our food and drinks. We want leaders who are motivated and thrive in a high-energy, restaurant. Our Hourly Supervisors can lead in the Back of the House (BOH), and Front of the House (FOH). 

Let’s TACO ‘bout why it pays to be a Torchy’s Team Member:

  • Starting at $18 per hour 
  • Flexible schedules
  • Our attire is casual and we’ll throw in some of the swag
  • Incredible growth opportunities. This is more than just a job…it can lead to a Damn Good career
  • Damn Good food discount card for you AND your spouse
  • Day 1 access to exclusive discounts to shows, sporting events, hotels and much more
  • Access to all benefits including medical, dental, and vision for full time Team Members after 1 year of employment, plus 401(k) after 6 months
  • Damn Good Well-being Program that includes free access to all things financial wellness
  • Paid Time Off (PTO) after 1 year of employment
  • Torchy’s Family Foundation supports our fellow Team Members in times of need and crisis
  • Bragging rights (Yeah, we’re kind of a big deal)

What you’ll be doing:

  • Assist management team with operations of the restaurant
  • Run damn good shifts – set the pace for our team members and ensure great guest service
  • Work hands-on and eyes-up to identify, prioritize, and delegate tasks to team members
  • Solve problems for guests and team members with a high sense of urgency
  • Key holder – lead opening and closing activities
  • Maintain working knowledge of recipe production procedures to ensure quality and freshness at all times
  • Support creation of prep list & conduct line setups/checks
  • Check out team members at shift change and close
  • Supervise cash handling responsibilities
  • Monitor takeout/pick-up to ensure a quick and accurate guest experience
  • Support inventory management processes
  • Assists in completion of HACCP checklist

QUE-SO…here’s what you’ll need:

  • Required state alcohol-server and Manager ServSafe Certification
  • Ability to work up to 5 days or 40 hours per week and can work flexible hours necessary to manage and operate the restaurant effectively
  • Bilingual proficiency preferred but not required
  • Competency of basic computer functions including point of sale system
  • Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds
  • Must be able to stand for several hours and walk for long periods of time
  • Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels
  • Having fun

About us:

The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of restaurants across multiple states.  OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details

#shiftlead #leader #torchys #hourlysupervisor #restaurant #customerservice 

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