Experienced Call Center Representative

4 weeks ago

Spring Valley, United States Government Employees Insurance Company Full time

Customer Service Representative – San Diego, CA
Salary: $20.35 per hour / $41,005.25 annually

When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our San Diego office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You’ll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let’s talk.

Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%

Qualifications & Skills:
Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
An effective communicator who understands the importance of listening and being empathetic
Ability to work and grow in a fast-paced, high-volume call center environment
Willingness to learn new skills and ability to adjust to changes quickly
Open to feedback to support your performance and development
Solid computer and multi-tasking skills
Minimum of high school diploma or equivalent


 

Annual Salary

$20.35 - $31.27

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.


 

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.


 

Benefits:

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

  • Premier Medical, Dental and Vision Insurance with no waiting period**
  • Paid Vacation, Sick and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures

*Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

  • Call Center Representative

    4 weeks ago

    Silver Spring, United States Clark Creative Solutions, LLC Full time

    Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for someone who enjoys helping others and has strong communication...

  • Call Center Representative

    3 weeks ago

    Grass Valley, United States Chapa-De Full time

    Job Description Are you a communication whiz with a heart for helping others? Do you thrive in fast-paced environments and love being the voice of reassurance on the other end of the line? If so, we want you on our team at Chapa-De as a Call Center Representative! Salary: $21.00 - $24.45 starting, DOE. Your Role: As a Call Center Representative, you'll be...

  • Call Center Representative

    4 weeks ago

    Grass Valley, United States Chapa-De Full time

    Job DescriptionJob DescriptionAre you a communication whiz with a heart for helping others? Do you thrive in fast-paced environments and love being the voice of reassurance on the other end of the line? If so, we want you on our team at Chapa-De as a Call Center Representative!Salary: $21.00 - $24.45 starting, DOE.Your Role: As a Call Center Representative,...

  • Call Center Representative

    1 month ago

    Hunt Valley, United States Ultimate Staffing Services Full time

    As a Call Center Representative, you will be the first point of contact for customers seeking assistance or information. Your primary responsibilities will include: Handling inbound and outbound customer calls in a professional and courteous manner. Providing accurate and timely information to customers regarding products, services, and inquiries. Resolving...

  • Call center team lead

    2 weeks ago

    Spring, United States Randstad Full time

    *BYOD (Bring Your Own Device) No Chromebook, No MacBook* Client job description As a Call Center Team Lead, your focus will be on the overall development and management of Customer Service Representatives. You will coach your team to success and address performance deficiencies and reinforce positive behaviors. What you'll be doing: Conduct training for...

  • Call Center Representative/call Agent Ii

    3 weeks ago

    Fountain Valley, United States MemorialCare Health Services Full time

    **Call Center Representative/Call Agent II** - (MEM007993) **Description** **Title**:Call Center Representative/Call Agent II **Location**:Fountain Valley **Department**:Navigation Center **Status**:Part-time (30hrs per week) **Shift**:(6hr shifts)** **Variable/Predominantly Remote (10hr shifts, between 7am - 9pm)) **Pay Range**: $21.37/hr -...

  • Call Center Representative/Call Agent I

    4 weeks ago

    Fountain Valley, California, United States MemorialCare Health System Full time

    Title:Call Center Representative/Call Agent ILocation:Fountain ValleyDepartment:Navigation CenterStatus:Part-time (30hrs per week)Shift:Days (6hr shifts) Predominantly RemotePay Range:$20.75/hr - $29.47/hrNOTE:Must be available to work 1 Saturday per month.At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and...

  • Call Center Representative

    2 weeks ago

    Spring, United States charm dental Full time

    **Job Overview**: **Responsibilities**: - Answer incoming calls from customers promptly and professionally - Provide accurate information about Charm Dental - Analyze customer needs and offer appropriate solutions - Enter and update in comm log - Handle complaints or concerns with patience and empathy and report to supervisor - Follow communication scripts...

  • Call Center Representative/Call Agent PD

    2 months ago

    Fountain Valley, United States MemorialCare Medical Group Full time

    To be the first reliable point of contact for Patients, Families and Providers. Providing the Simply Better MemorialCare Experience in every interaction with guests and colleagues. Essential Functions and Responsibilities of the Job - Deliver the Sim Call Center, Agent, Representative, Customer Experience, Retail, Healthcare

  • Spanish Call Center Representative

    4 weeks ago

    China Spring, United States Tivly Full time

    Job DescriptionJob DescriptionDescription:Tivly is one of the fastest-growing, profitable insurtech companies, connecting businesses with insurance solutions. Combining a best-in-class call center with a proprietary content and customer management platform, we deliver qualified new customers to our partners and match businesses with insurance providers who...

  • Spanish Call Center Representative

    4 weeks ago

    China Spring, United States Tivly Full time

    Job Type Full-time Description Tivly is one of the fastest-growing, profitable insurtech companies, connecting businesses with insurance solutions. Combining a best-in-class call center with a proprietary content and customer management platform, we deliver qualified new customers to our partners and match businesses with insurance providers who fit their...

  • Call Center Representative

    2 months ago

    Silver Spring, United States Children's National Health System Full time

    Register and schedule patients' appointments by telephone utilizing the physician scheduler and individual departmental guidelines. Communicate with parents, patients, physicians, community doctors/staff and other staff in a courteous manner. Respons Call Center, Representative, Customer Service, Insurance, Healthcare, Technology, Information, Patient

  • Call Center Representative

    2 weeks ago

    Hunt Valley, United States Ultimate Staffing Full time

    Job Summary: We are looking for a motivated and customer-focused Call Center Representative to join our team. The ideal candidate will handle inbound and outbound calls, provide information, resolve issues, and ensure customer satisfaction.Responsibilities:Handle inbound and outbound calls in a professional and courteous mannerProvide information and...

  • Call Center Representative

    4 weeks ago

    Silver Spring, United States Children's National Medical Center Full time

    Register and schedule patients' appointments by telephone utilizing the physician scheduler and individual departmental guidelines. Communicate with parents, patients, physicians, community doctors/staff and other staff in a courteous manner. Responsible for obtaining and validating patient information from various sources and to ensure information entered...

  • Call Center Representative

    4 weeks ago

    Silver Spring, United States Children's National Medical Center Full time

    Register and schedule patients' appointments by telephone utilizing the physician scheduler and individual departmental guidelines. Communicate with parents, patients, physicians, community doctors/staff and other staff in a courteous manner. Responsible for obtaining and validating patient information from various sources and to ensure information entered...

  • Call Center Representative/Call Agent I

    4 weeks ago

    Fountain Valley, United States MemorialCare Health System Full time

    Title: Call Center Representative/Call Agent I Location: Fountain Valley Department: Navigation Center Status: Part-time (30hrs per week) Shift: Days (6hr shifts) Predominantly Remote Pay Range: $20.75/hr - $29.47/hr NOTE: Must be available to work 1 Saturday per month. At MemorialCare Health System, we believe in providing extraordinary healthcare to...

  • Call Center Representative/Call Agent II

    4 weeks ago

    Fountain Valley, United States MemorialCare Health System Full time

    Title: Call Center Representative/Call Agent II Location: Fountain Valley Department: Navigation Center Status: Part-time (30hrs per week) Shift: (6hr shifts) Variable/Predominantly Remote (10hr shifts, between 7am - 9pm)) Pay Range: $21.37/hr - $30.97/hr NOTE: Must be available to work 1 Saturday per month between 2pm -8pm. At MemorialCare Health...

  • Call Center Representative/Call Agent PD

    4 weeks ago

    Fountain Valley, United States MemorialCare Health System Full time

    Title: Call Center Representative/Call Agent I PD Location: Fountain Valley Department: Navigation Center Status: Per-Diem Shift: Variable/Predominantly Remote Pay Rate: $22.66/hr NOTE: Must be available to work every Sundays: 12:30pm - 9pm and Mondays: 9am - 5:30pm. Additional hours available, as needed. At MemorialCare Health System, we believe in...

  • Call Center Representative/Call Agent I

    4 weeks ago

    Fountain Valley, United States MemorialCare Health System Full time

    Title: Call Center Representative/Call Agent I Location: Fountain Valley Department: Navigation Center Status: Part-time (30hrs per week) Shift: Variable (6hr shifts) Predominantly Remote Pay Range: $20.75/hr - $29.47/hr NOTE: Must be available to work 1 Saturday per month. At MemorialCare Health System, we believe in providing extraordinary...

  • Call Center Representative/Call Agent II

    4 weeks ago

    Fountain Valley, United States MemorialCare Health System Full time

    Title: Call Center Representative/Call Agent II Location: Fountain Valley Department: Navigation Center Status: Full-time Shift: Variable/Predominantly Remote (10hr shifts, between 7am - 9pm)) Pay Range: $21.37/hr - $30.97/hr NOTE: Must be available to work 1 Saturday per month. At MemorialCare Health System, we believe in providing extraordinary...