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Customer Service Representative

6 months ago

Palo Alto, United States Gentle Dental Full time

At Gentle Dental, we value our teammate’s smile as much as our patient’s smile. 

Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients’ lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing.  

We focus on a commitment to patient care, operational and clinical excellence, personal accountability, building relationships, and seeking out innovative and creative approaches to support our patients and teams.

We are hiring immediately for full and part time positions in our dental offices and are seeking teammates who care, listen, and are motivated to help our patients and communities. 

At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance. You will successfully communicate financial planning and available options based on the proposed treatment. From the first appointment to the last, our Treatment Coordinators lead patients to a happy and healthy smile 

Our opportunities provide a full suite of benefits including

  • Employee Assistance Program
  • Medical and pharmacy, dental, vision (for employees and their families)
  • Basic life, AD&D, and long-term disability insurance
  • 6 Paid holidays and 2 Paid floating holiday
  • PTO (80 hours per year for hourly)
  • 401k plan and deferred compensation plan
  • Referral Bonuses ($600-$2500 depending on role)

 

 Come join our team and make a difference in the lives of the people in your community

 

Qualifications: 

  • Great Customer Service
  • A minimum of 1 to 2 years front office experience in a medical environment.
  • Computer literate a must (Denticon experience is a plus).
  • Bilingual  Spanish
  • Previous experience presenting Treatment Plans and going over costs of services preferred
  • Multitasker in a fast pace environment

Pay Range

  • $21.00 - $24.00 per hour/DOE

 

Location:

Gentle Dental Palo Alto
3920 Middlefield Rd.
Palo Alto, CA 94303, USA  

Schedule:

Full Time

5 days per week, 8 hour days


Gentle Dental has the resources you need to achieve true personal and career success.