Assistant Store Manager

2 months ago

Orlando, United States Community Choice Financial Family of Brands Full time
Overview:

As an Assistant Store Manager, you will use your customer service and leadership experience to provide a white-glove experience for our customers, offering a multitude of products to fit their needs. Working closely with the Store Manager to develop your leadership skills in real-time, you will help coach our Customer Service Representatives and play a key role in helping the team produce results.  In return, we will help you reach the next level in your career by providing an ongoing comprehensive training and development program that will allow you to truly shine.

Responsibilities:

Provide an exceptional customer experience throughout the full cycle of the loan process by educating consumers and making recommendations based on their financial needs.

 

Oversee account management, including collection calls and recovery processes while maintaining a focus on customer service to prevent loss and charge-off accounts.

 

Develop customer relationships and complete inbound and outbound call campaigns daily to build new business, maintain store profitability, and further brand loyalty and recognition.

 

Maximize customers’ success by offering ancillary products that fit their needs. 

 

Provide support, coaching, and development to Customer Service Representatives in order to improve the team’s potential.

 

Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.

 

Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. 

 

Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.

 

Engage in ongoing training and remain updated on our evolving products and processes.

 

Work efficiently in a rapidly changing environment and handle multiple challenging tasks with ease to meet individual and team performance standards.

 

Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*

 

*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements.

Qualifications:
  • High School Diploma or equivalent required
  • At least 3 months of supervisory, key holder, or relevant leadership experience
  • Minimum one year experience in customer service, sales, or retail
  • Excellent verbal and written communication skills
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems
  • Must be at least 18 years of age
  • Background check required (subject to applicable law)
  • Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.

Preferred Qualifications and Skills

  • Associate degree or higher
  • Bilingual English/Spanish is a plus and may be required for certain locations
  • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)
What We Offer:

Our Benefits Include*:

  • A comprehensive new hire training program
  • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
  • Performance-based career advancement
  • Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
  • Company-Sponsored Life and AD&D Insurance
  • Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
  • Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
  • Diverse Culture and Inclusive Environment

 

*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

About Us

 

InstaLoan® has been operating in Florida since 2011 offering title-secured loans and products as well as signature loans. InstaLoan® focuses on providing an exceptional level of customer service while also making the loan process as quick and simple as possible.

 

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com, or @titlemax.biz. In-store positions are in-person only.

 

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

 

  • Assistant Store Manager

    4 weeks ago

    Orlando, Florida, United States 7-Eleven Full time

    Job Title: Assistant Store ManagerAs a key member of the 7-Eleven team, the Assistant Store Manager plays a vital role in creating an exceptional store experience for our guests. This role involves coaching and training employees, making sound operational business decisions, and overseeing all aspects of the store as determined by the...

  • Assistant Store Manager

    4 weeks ago

    Orlando, Florida, United States 7-Eleven Full time

    Assistant Store Manager Job Description **About the Role** We are seeking an experienced retail sales associate to join our team as an Assistant Store Manager at 7-Eleven 32410. As a key member of our store team, you will be responsible for providing exceptional customer service, managing store operations, and leading a team of sales...

  • Assistant Store Manager

    1 month ago

    Orlando, Florida, United States Petroleum Marketing Group Full time

    Job Title: Assistant Store ManagerAt Petroleum Marketing Group, we are seeking a highly motivated and experienced Assistant Store Manager to join our team. As a key member of our store operations team, you will be responsible for leading the day-to-day activities of our convenience store and ensuring exceptional customer service.Key Responsibilities:Lead and...

  • Assistant Store Manager

    2 weeks ago

    Orlando, Florida, United States 7-Eleven Full time

    Assistant Store Manager OpportunityWe are seeking an experienced retail sales associate to join our team as an Assistant Store Manager for our 7-Eleven location on McCoy and Conway Rd. The ideal candidate will have a minimum of 2 years of retail and fast food experience, with expertise in cash handling, food service, and POS systems.The successful candidate...

  • Assistant Store Manager

    1 month ago

    Orlando, Florida, United States 7-Eleven Full time

    OverviewAs a 7-Eleven Assistant Store Manager, you will have the opportunity to create and maintain an exceptional store experience for your franchisee's guests. From coaching and training your franchisee's employees, to making sound operational business decisions, you will oversee all aspects of your franchisee's individual store as determined by the...

  • Assistant Store Manager

    2 months ago

    Orlando, Florida, United States 7-Eleven Full time

    We are seeking a dedicated and experienced individual to join our team as an Assistant Store Manager for our second shift (2 p.m. - 10 p.m.).Responsibilities:Provide exceptional customer service and ensure a positive shopping experience.Supervise and train store associates, fostering a collaborative and productive work environment.Manage daily operations,...

  • Assistant Store Manager

    1 month ago

    Orlando, Florida, United States Pandora Full time

    About the RoleWe are seeking a highly motivated and results-driven Assistant Store Manager to join our Pandora team. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing sales floor team.Key ResponsibilitiesDevelop and implement sales...

  • Assistant Store Manager

    2 weeks ago

    Orlando, Florida, United States BUDDYS HOME FURNISHING Full time

    Job Title: General Manager In TrainingAt Buddys Home Furnishing, we are seeking a highly motivated and ambitious individual to join our team as a General Manager In Training. This role offers a unique opportunity to develop leadership skills and take on new challenges in a dynamic retail environment.Key Responsibilities:Assist in the management of store...

  • Assistant Store Manager

    1 month ago

    Orlando, Florida, United States Marc Jacobs Full time

    Job Title: Assistant Store ManagerAt Marc Jacobs, we are seeking an experienced Assistant Store Manager to join our team at our Orlando International Premium Outlets location in Florida. As a key member of our store management team, you will play a vital role in driving sales, leading a high-performing team, and delivering exceptional customer...

  • Assistant Store Manager

    5 months ago

    Orlando, United States Pandora Full time

    As the largest jewellery company in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. Where original thinking is welcomed, and can turn into positive impact in a...

  • Assistant Manager

    2 months ago

    Orlando, Florida, United States LACOSTE ORLANDO Full time

    Job DescriptionLacoste Orlando is seeking a highly motivated and experienced Assistant Manager to join our team. As a key member of our store operations, you will play a vital role in driving sales, providing exceptional customer service, and leading a high-performing team.Key Responsibilities:Leadership: Assist in leading a store team to drive sales through...

  • Assistant Store Manager

    3 weeks ago

    Orlando, United States Extra Space Storage Full time

    Will work between multiple stores in the district.This location is closed on Sundays.Bilingual Spanish preferred.As an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.  Extra Space...

  • Assistant Store Manager

    1 month ago

    Orlando, United States Extra Space Storage Full time

    Will work between multiple stores in the district.This location is closed on Sundays.As an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.  Extra Space Storage is the largest self...

  • Assistant Store Manager

    2 months ago

    Orlando, United States Community Choice Financial Family of Brands Full time

    Job DescriptionOverview: As an Assistant Store Manager, you will use your customer service and leadership experience to provide a white-glove experience for our customers, offering a multitude of products to fit their needs. Working closely with the Store Manager to develop your leadership skills in real-time, you will help coach our Customer Service...

  • Part Time Assistant Store Manager

    1 month ago

    Orlando, Florida, United States pacsun Full time

    About PacsunPacsun is a leading retailer of fashion-forward clothing and accessories for young adults. Our mission is to deliver an exceptional customer experience through our curated selection of brands and styles.Job SummaryWe are seeking a Part Time Assistant Manager to join our team at Pacsun. As an Assistant Manager, you will play a key role in leading...

  • Assistant Store Manager

    3 weeks ago

    Orlando, Florida, United States Extra Space Storage Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Assistant Store Manager to join our team at Extra Space Storage. As a key member of our district team, you will be responsible for providing exceptional customer service, meeting sales goals, and maintaining a clean and well-organized facility.ResponsibilitiesProvide outstanding customer...

  • Assistant Store Manager

    2 months ago

    Orlando, United States Community Choice Financial Family of Brands Full time

    Overview: As an Assistant Store Manager, you will use your customer service and leadership experience to provide a white-glove experience for our customers, offering a multitude of products to fit their needs. Working closely with the Store Manager to develop your leadership skills in real-time, you will help coach our Customer Service Representatives and...

  • OluKai Retail Assistant Store Manager

    1 month ago

    Orlando, Florida, United States OluKai-Kaenon-melin-Roark Full time

    Job SummaryWe are seeking an experienced Retail Assistant Store Manager to join our OluKai team. As a key member of our store leadership, you will be responsible for supporting the Store Manager in creating a premium and welcoming store experience for our customers.Key ResponsibilitiesPartner with the Store Manager to manage store operations, including...

  • Store Operations Manager

    2 weeks ago

    Orlando, Florida, United States Hibbett Retail, Inc. Full time

    Job SummaryWe are seeking a highly motivated and experienced Store Operations Manager to join our team at Hibbett Retail, Inc. The successful candidate will be responsible for assisting the Store Manager in controlling the assets of Hibbett I City Gear, consulting with the Store Manager to establish action plans to accomplish departmental and overall store...

  • Store Manager

    2 weeks ago

    Orlando, United States Ross Stores, Inc. Full time

    Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of...