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Assistant Store Manager

2 months ago

Orlando, Florida, United States Marc Jacobs Full time
Job Title: Assistant Store Manager

At Marc Jacobs, we are seeking an experienced Assistant Store Manager to join our team at our Orlando International Premium Outlets location in Florida. As a key member of our store management team, you will play a vital role in driving sales, leading a high-performing team, and delivering exceptional customer experiences.

Responsibilities:
  • Sales Support: Demonstrate leadership on the selling floor, support sales processes, and facilitate solutions to customer issues.
  • Visual Merchandising: Ensure store visual standards are met and maintained, support the Visual Team, and review sales to improve visual merchandising.
  • Staff Training and Development: Provide guidance to sales and support teams, deliver constructive feedback, and develop associates to achieve sales objectives.
  • Operations: Support the Store Manager in managing day-to-day operations, maintain inventory accuracy, and perform special projects as directed.
Qualifications:
  • 5+ years' retail experience
  • Previous experience managing others in a customer service environment
  • Proven record of motivating, developing, and coaching team members
  • Strong analytical skills and ability to analyze retail KPIs
  • Demonstrated verbal and written communication skills
  • Passionate about the customer experience
  • Ability to connect with customers through excellent service, strong visual presentation, and business acumen
  • Delivers Excellence, demonstrates passion and empathy, and exceeds client expectations
  • Cultivate an Entrepreneurial Spirit, embraces change, and remains true to the DNA of Marc Jacobs
  • Computer skills, including operating a POS and navigating Microsoft Office suite
  • Must have flexibility to work a retail schedule, including evenings, weekends, and holidays
What We Offer:

We offer a comprehensive benefits package, including paid holidays, vacation time, sick and personal time, medical, dental, and vision insurance, and 401k matching. Our employees also receive discounts on travel, entertainment, and more through our partnership with PerkSpot, as well as discounts on Marc Jacobs products and access to discounts on other LVMH brands.

Marc Jacobs is committed to building an equitable and inclusive culture that values diversity of thought, background, and experience. We believe that the best candidate may be one who comes from a less traditional background or may meet the qualifications in different ways. We encourage you to apply even if you don't meet all of the listed qualifications.

Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law.