Director, Clinical Education

3 weeks ago

South Houston, United States Memorial Hermann Health System Full time
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position is responsible for developing and implementing technical, personal development, and customer service training for all employees.Job Description

This position is designed for those with a passion to lead, teach, and work on a vibrant, busy team with a large scope of practice that emulates the best of professional nursing practice. In this role, you will lead the education team.

The team: The education team reports to the MH Nursing Enterprise and work collaboratively with the Institute for Nursing Excellence. This role will be within MH SE and MH PL hospitals and League City Convenient Care Center. This education team works collaboratively with staff and leaders across the three facilities. This position has Centralized and a Decentralized components within its scope of practice. Centralized duties may include teaching or build content for example: New employee orientation, Preceptor and Charge nurse classes, TEAM training, Skills days and Competency methods and validation, ACLS, BLS and PALS, LVN, PCT and Nurse Resident Program skills and development, and all Academic Affiliations are managed through this team. We are a Magnet facility and in the middle of our re-designation and this role also supports the Magnet committees and activities that support professional nursing excellence in practice. All team members are active in system specialty councils and facility level councils.

What does a day in the life look like for the Director? Strategic oversight of clinical education for SE/PL/LC. Collaborating w/ clinical leaders, education, and other internal/external partners to design, develop, implement, and evaluate clinical education programs. Strategic oversight of the SE/PL Nurse Residency Program. Provide leadership oversight of nursing projects both at the campus and system level. Development and mentoring of clinical manager, educators, NRP residents, and front line as appropriate. Shared oversight of Magnet program w/ CNO.

What are the pre-qualifications needed for this role in experience? 5+ years of RN experience, 5+ years of leadership, 3+ years of Education, 3+ Experience years in Director of Clinical Education capacity with matrix strongly preferred.

What certifications or degrees are a must and nice to have? MSN, NPD certification

What makes us special?
  • DAY ONE Benefits (Medical, Dental, Vision)
  • 6% Match on 403(b) plan
  • Generous Compensation
  • MH University Leadership Development Program
  • CNO & System Leader Mentorship
  • Magnet Facility
  • Many Projects and Research Opportunities


Interview Process: There will be 4 in-person interview required for this position. As all candidates complete each phase, all candidates will be notified if they will be moved to the next phase.

Minimum Qualifications

Education: Master's degree or equivalent experience

Licenses/Certifications: (None)

Experience / Knowledge / Skills:
  • Excellent communication skills
  • Solid progressive interpersonal relationship skills


Principal Accountabilities
  • Hires, trains, evaluates, disciplines and supervises staff as appropriate.
  • Administers departmental budget and reviews financial records on expenditures. Assures that revenue, expenses, contribution margin and FTE's meet or exceed budget; prepares and submits budget and related reports; forecasts and accurately projects expenses; takes corrective action to address negative variances; identifies and proposes capital budget items appropriately.
  • Develops and implements training programs for technical, administrative, clinical, and physician personnel.
  • Develops, revises and updates current training/in-service programs.
  • Monitors the effectiveness of training seminars and its effect on service, productivity, turnover and member enrollment.
  • Monitors the development and implementation of attendance tracking for technical, administrative, and clinical training programs.
  • Oversees the development of training quality evaluation tools.
  • Establishes and implements uniform policies regarding training and education.
  • Interfaces with management personnel throughout the system in addressing training and education needs of employees and physicians.
  • Ensures development and maintenance of accurate catalog of training seminars and in-services programs available.
  • Oversees association publications and assists in marketing endeavors including print and video.
  • Participates in the development of a Continuous Quality Improvement program for all levels of employees and physicians.
  • Ensures the department operates within JCAHO standards and OSHA guidelines.
  • Ability to implement learning initiatives that impact large groups of individuals (larger hospitals).
  • Ability to coordinate developmental methodologies from not only a hospital but a system prospective.
  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce.
  • Other duties as assigned.

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