Salesforce Administrator I

2 months ago

Hudson, United States Leaf Home Full time

Meet Leaf Home, the leading provider of technology-driven home solutions that is on a mission to make homeownership easy. With more than 50% of consumers worried about the cost and effort of home maintenance, we focus on delivering remarkable, end-to-end experiences. Trusted by more than 1 million homeowners across the US and Canada, Leaf Home is America’s largest direct-to-consumer full-service provider of branded home services and products. Leaf Home and its products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms.

 

Powered by people, Leaf Home's innovative products and services are delivered with convenience, trust, and quality via 200+ regional sales and installation offices along with comprehensive field support offices in New York and Hudson, Ohio. We believe we win together. Leaf Home has been consistently named one of the fastest-growing private companies by Inc 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include: 

 

Industry-best compensation packages | Fully paid health, dental, and vision insurance | 401k with company match | Paid Time Off including paid parental leave | Individualized career development programs | On-demand lunch program | Childcare assistance | Free gym membership | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Women’s Committee.

 

Apply today and together we will unlock millions of customers' dream homes and your dream career at Leaf Home.

  

Position Summary: The Salesforce Administrator I is a part of the Infrastructure/Systems Engineering teams and is responsible for the day-to-day administration and support of our Salesforce platform. This role includes managing user accounts, ensuring data integrity, and providing support to end-users. This is a unique and highly collaborative position where you will work closely with organizational Salesforce users and development teams to understand their system needs and solutions.

Essential Duties and Responsibilities:

  • Manage user licenses, accounts, and permissions, solving issues raised by IAM or Service Desk teams.
  • Update and maintain data within Salesforce, ensuring accuracy, and correcting issues raised by the business or Service Desk.
  • Responsible for handling Salesforce support requests escalated from the Service Desk, organization, or IT SMEs.
  • In addition to resolving the issues, help the business users understand how to use the system to reduce the number of calls requiring Service Desk attention.
  • Maintain thorough documentation of identified resolutions, processes, and configurations.
  • Responsible for Salesforce configuration changes, including, but not limited to, workflow, process builder, field page layouts, record types, custom settings, dashboards, and reports.
  • Manage assigned functions in all environments, including Sandbox and Production.
  • Performs other duties as assigned by supervisor. 

Experience and Minimum Qualifications:

  • Bachelor's degree preferred, or equivalent combination of education, training, and experience. 
  • 2+ years of experience as a Salesforce Administrator.
  • Solid knowledge of the Salesforce platform including standard objects, reports, dashboards, and user management.
  • Excellent understanding of and skills in FSL.
  • Ability to offer suggestions for improving business experience and IT efficiency.
  • Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball.”
  • Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a “roll up your sleeves” and “win every day” mentality.
  • Hold oneself accountable and responsible while being self-driven in accomplishing goals.
  • Detail-oriented and can focus on the task at hand by finding the most efficient and effective pathway to completion.
  • Excellent verbal and written communication skills at all levels to communicate with internal and external stakeholders articulately.
  • Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, and solve complex problems.
  • Ability to provide timely and empathetic service through all communication channels keeping peer and customer needs first.
  • Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).
  • Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status). 

Preferred Knowledge, Skills, Abilities, or Certifications:

  • Degree in Information Technology, Business Administration, or a related field.
  • Salesforce Administrator Certification. 

Travel Requirements:

  • No travel required. 

Overtime/Additional Hours Requirements:

  • Additional hours may be required (exempt positions).  

Physical Requirements:

  • Normal office environment.
  • Performs indoor work in a climate-controlled environment. 
  • Sedentary work. Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.  

 

Diversity and Inclusion Statement

Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.

Equal Opportunity Statement

Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law). 

Americans with Disabilities Act Statement and Contact Leaf Home is committed to honoring the spirit and requirements of the Americans with Disabilities Act. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to adarecruiting@leafhome.com

  • Salesforce Administrator I

    2 months ago

    Hudson, United States LeafHome Full time

    Job DescriptionJob DescriptionMeet Leaf Home, the leading provider of technology-driven home solutions that is on a mission to make homeownership easy. With more than 50% of consumers worried about the cost and effort of home maintenance, we focus on delivering remarkable, end-to-end experiences. Trusted by more than 1 million homeowners across the US and...

  • Salesforce Administrator I

    2 months ago

    Hudson, United States Leaf Home Full time

    Job DescriptionJob DescriptionMeet Leaf Home, the leading provider of technology-driven home solutions that is on a mission to make homeownership easy. With more than 50% of consumers worried about the cost and effort of home maintenance, we focus on delivering remarkable, end-to-end experiences. Trusted by more than 1 million homeowners across the US and...

  • Salesforce Administrator I

    2 months ago

    Hudson, United States Leaf Home Full time

    Job DescriptionJob DescriptionMeet Leaf Home, the leading provider of technology-driven home solutions that is on a mission to make homeownership easy. With more than 50% of consumers worried about the cost and effort of home maintenance, we focus on delivering remarkable, end-to-end experiences. Trusted by more than 1 million homeowners across the US and...

  • Salesforce Administrator I

    6 days ago

    Hudson, United States Leaf Home Full time

    Meet Leaf Home, the leading provider of technology-driven home solutions that is on a mission to make homeownership easy. With more than 50% of consumers worried about the cost and effort of home maintenance, we focus on delivering remarkable, end-to-end experiences. Trusted by more than 1 million homeowners across the US and Canada, Leaf Home is America's...

  • Clinical Care Coordinator- Twin Cities Orthopedics

    3 months ago

    Hudson, United States i-Health Full time

    Description The Clinical Care Coordinator performs a variety of patient care and administrative responsibilities to support patients and providers. Attention to detail, surgery scheduling and answering patient calls with great customer service and compassion is a must. Casting and Splinting, hand and upper extremity experience is a plus. Full time role,...

  • Human Resources Director

    3 months ago

    Hudson, United States TD&I Cable Maintenance, Inc. Full time

    Job DescriptionJob DescriptionDescription:Who is TD&I Cable?Founded in 1987, TD&I Cable Maintenance quickly established a reputation for superior communication, installation, and quality service, initially specializing in coaxial splicing and aerial construction in Minnesota and Wisconsin. As technology and industry demands evolved, TD&I expanded its...

  • Safety Director

    1 month ago

    Hudson, United States TD&I Cable Maintenance, Inc. Full time

    Job DescriptionJob DescriptionDescription:Who is TD&I Cable?Founded in 1987, TD&I Cable Maintenance quickly established a reputation for superior communication, installation, and quality service, initially specializing in coaxial splicing and aerial construction in Minnesota and Wisconsin. As technology and industry demands evolved, TD&I expanded its...

  • Administrative Operations Manager

    5 days ago

    Annandale-on-Hudson, New York, United States Bard College Full time

    Bard College is seeking a dedicated Business Manager for the Institute for Writing & Thinking (IWT) located in Annandale-On-Hudson, New York. This pivotal role is essential for the financial and administrative management of all IWT initiatives. The IWT Business Manager is responsible for facilitating and overseeing the registration process for various...

  • Corrections Officer I

    6 days ago

    Hudson, Wisconsin, United States St. Croix County Full time

    Job OverviewPOSITION SUMMARY:This role involves performing protective service duties, ensuring adherence to laws within the correctional facility, maintaining the safety and security of the environment, investigating unlawful activities within the facility, serving legal documents, and safeguarding both inmate and public welfare. Responsibilities include...

  • Registered Nurse

    6 days ago

    Hudson, United States Frye Regional Medical Center Full time

    Registered Nurse (RN), House Supervisor Nursing Administration Fulltime DaysYour experience mattersAt Frye Regional Medical Center, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, youre not just valued as an employee, but as a person. As a registered nurse (RN) joining our team, youre...

  • Client Support Coordinator I

    1 week ago

    Hudson, United States Fleet Response Full time

    Job DescriptionJob DescriptionClient Support Coordinator IFleet Response’s mission is to provide innovative and effective service to our clients and to maintain a high standard of professionalism and partnership in an environment that fosters opportunity, integrity, and excellence. Our mission would not be possible without an environment that is created...

  • Customer Service Representative I

    2 weeks ago

    Hudson, United States DDI Technology Full time

    IAA Holdings, LLC (IAA) places excellent customer service at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers. Customer Service Representatives embody our "team player" values by providing an outstanding customer experience both in person and through our various...

  • HVAC Level I

    2 months ago

    Annandale-on-Hudson, New York, United States Bard College Full time

    Bard CollegeHVAC Level IApply Here: Under the supervision of the Physical Plant Department, and as delegated within the Buildings and Grounds and Administrative Management for Trades, Utilities, Grounds, Housekeeping, and general operations.Job DutiesPerform all duties including, but not limited to, the installation, repair, renovation and upkeep of College...

  • Licensed Practical Nurse

    1 month ago

    Hudson, United States IntelyCare Full time

    Job DescriptionMake an hourly wage as high as $47 as a Licensed Practical Nurse (LPN) in and around Hudson, Florida, and enjoy the work-life balance of flexible schedules and the stability of W2 employment. At IntelyCare, we understand how important balance is, which is why our nursing professionals have the freedom to choose the shifts at our partnering...

  • Licensed Practical Nurse

    1 month ago

    Hudson, United States IntelyCare Full time

    Make an hourly wage as high as $47 as a Licensed Practical Nurse (LPN) in and around Hudson, Florida, and enjoy the work-life balance of flexible schedules and the stability of W2 employment. At IntelyCare, we understand how important balance is, which is why our nursing professionals have the freedom to choose the shifts at our partnering facilities that...

  • Licensed Practical Nurse

    1 month ago

    Hudson, United States IntelyCare Full time

    Make an hourly wage as high as $47 as a Licensed Practical Nurse (LPN) in and around Hudson, Florida, and enjoy the work-life balance of flexible schedules and the stability of W2 employment. At IntelyCare, we understand how important balance is, which is why our nursing professionals have the freedom to choose the shifts at our partnering facilities that...

  • Licensed Practical Nurse

    2 days ago

    hudson, United States IntelyCare Full time

    Make an hourly wage as high as $47 as a Licensed Practical Nurse (LPN) in and around Hudson, Florida, and enjoy the work-life balance of flexible schedules and the stability of W2 employment. At IntelyCare, we understand how important balance is, which is why our nursing professionals have the freedom to choose the shifts at our partnering facilities that...

  • Ultrasound Technician Floater

    3 months ago

    Hudson, United States Miami Beach Medical Group Full time

    Job DescriptionJob Description*This position covers 2 offices*POSITION SUMMARY: The Ultrasound Technician directly works with patients and Providers and operates machinery equipment that uses high-frequency soundwaves to record images and scans of the body's internal organs. The Ultrasound Technician ensures images submitted to the Radiologist are...

  • Healthcare Customer Service Specialist

    5 days ago

    Hudson, Wisconsin, United States Twin Cities Orthopedics Full time

    Position Overview:The Patient Services Representative is responsible for providing a warm and professional welcome to all individuals contacting the clinic.This role encompasses full-time hours, ensuring coverage throughout the week to meet patient needs.Location:This position will be primarily based at our Hudson facility.A sign-on bonus is available,...

  • General Anesthesiologist position

    3 months ago

    Hudson, United States KTE Services Full time

    Job DescriptionJob DescriptionWe are seeking a skilled and dedicated General Anesthesiologist to join a reputable anesthesia group in the Hudson, Florida area. The successful candidate will provide anesthesia services across a wide range of specialties including general surgery, ENT, orthopedics, OB, vascular, healthy pediatrics, regional, neuro, and...