![BJ's Wholesale Club](https://clickcast2-static.s3.amazonaws.com/uploads/employer/logo/17467/BJsLogo_Standard_RGB_transparent__002_.png)
Licensed Optical Manager Full Time
2 months ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.
The Benefits of working at BJ’s
• BJ’s pays weekly
• Eligible for free BJ's Inner Circle and Supplemental membership(s)*
• Generous time off programs to support busy lifestyles*
o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
• Benefit plans for your changing needs*
o Three medical plans**, Health Savings Account (HSA), two dental plans, vision plan, flexible spending
*eligibility requirements vary by position
**medical plans vary by location
Job Summary
Responsible for performing all the duties required of an optician, in addition to managerial duties. This position is responsible for managing, teaching, and coaching the optical team members, interacting with Members, confirming appointments, and department upkeep. The Optical Manager serves as the liaison between our members and the lab to ensure that orders are processed timely.
The pay range advertised for this position does not include additional compensation paid out through our Manager Bonus and spiff programs.
Leadership:
- Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data.
- Lead through change. Model leadership competencies, build credibility and act as a champion for business growth.
- Communicate effectively. Provide the information teams require to be successful.
- Build high performing teams by creating a culture of collaboration. Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement.
- Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability.
Team Members:
- Teach, coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures, and compliance.
- Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address all concerns and to escalate any concerns, as appropriate.
- Ensure a safe and positive environment and experience for the team members.
- Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent.
Members:
- Guarantee service excellence through all points of contact.
- Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern.
- Ensure a safe and positive environment and experience for the members.
- Daily commitment to GOLD Member Standards
- Greet, Anticipate, Appreciate (GAA)
- Fast, Friendly Full, Fresh, Clean
Club Standards: Lead teams to deliver GOLD club standards daily.
- Define and model GOLD- Grand opening look daily.
- All items stocked and planograms executed.
- Maintain visible accurate signage.
- Clean and organized, inside and out.
Know Your Business:
- Acquire a deep knowledge of key metrics and reporting for total club and department performance.
- Drive performance and profitability by using reporting to identify trends and areas of opportunity.
- Have the foresight to see a breakdown in process and correct it before it negatively impacts club performance metrics.
- Communicate a simple message to your team on the connection between consistent operational performance and achieving club financial targets.
Major Tasks, Responsibilities, and Key Accountabilities
- Provides a high level of Member service, including answering all incoming calls, scheduling patients for eye exams, being open and honest in communication and maintaining a friendly, pleasant demeanor with Members at all times.
- Provides support to Members in making eyeglass adjustments, taking measurements, reading prescriptions on the lensometer, timely notification of product readiness, proper handling of all money related transaction, and completing paperwork necessary to place and process orders.
- Manages Optical department team members and ensures all team members diligently engage in person and over the phone with Members.
- This position will have access to patient information therefore a high degree of discretion and adhering to all privacy and confidential/propriety company policies and procedures is required (i. e. Health Insurance Portability and Accountability Act, known as HIPAA).
- Manages all sales opening and closing procedures at the end of the shift. Must ensure that accurate funds are collected, and payments are made at the point of service.
- Strives to deliver sales and metric goals by educating patients on the benefits of available products, and by recommending those that will improve their visual needs.
- Spends downtime engaging with members in front of Optical.
- Communicates and follows up with Club Manager and Regional Optical Manager regarding department performance, maintenance situations, team member’s performance, and doctor relations.
- Ensure workstation/Optical department is always maintained and clean.
- Supervises all team members in the Optical department and is responsible for training, separations, recommendation for promotions, and coaching.
- Maintains all club policies and procedures.
- Performs other duties as assigned.
- Regular, predictable, full attendance is an essential function of this job.
Qualifications
- Must be licensed to work as an optician within the State and keep license up to date and active.
- Knowledge of optical products and business practices preferred.
- High school diploma, college degree, and/or big box wholesale, retail, optical, and/or management experience is preferred.
- Demonstrated leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results.
- Strong interpersonal skills, customer service skills, organizational skills and an attention to detail required.
- Open shift availability required.
- At least 18 years of age.
Environmental Job Conditions
- Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping.
- Frequently requires lifting objects up to 20 pounds. May require lifting and moving heavy and/or awkward objects more than 20 pounds with assistance.
- Located in a comfortable indoor area with frequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.
- Requires the use of Optical hand tools to adjust and repair Members’ eyeglasses, which includes the insertion and removal of nose pads and small screws.
-
Licensed Optician
4 weeks ago
West Palm Beach, United States BJ's Wholesale Club Full timeLicense Required Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing...
-
Licensed Optician Full Time
4 weeks ago
West Palm Beach, United States BJ's Wholesale Club Full timeLicense RequiredJoin our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing...
-
Licensed Optical Manager
3 months ago
Myrtle Beach, United States BJ's Wholesale Club Full timeJoin our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service...
-
Licensed Optical Manager
3 months ago
Myrtle Beach, United States BJ's Wholesale Club Full timeJoin our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, were committed to providing outstanding service and...
-
Optical Sales Associate
4 weeks ago
West Bend, United States Shopko Optical Full timeJob DescriptionJob DescriptionAre you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in West Bend, WI. On the job training provided, no experience necessary.POSITION SUMMARY:Provide excellent patient and customer service in the...
-
Licensed Optical Manager
2 months ago
Myrtle Beach, SC, United States BJ's Wholesale Club Full timeJoin our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service...
-
Optical Sales Associate
4 weeks ago
West Valley City, United States Shopko Optical Full timeJob DescriptionJob DescriptionAre you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in West Valley, Utah On the job training provided, no experience necessary.POSITION SUMMARY:Provide excellent patient and customer service in...
-
Licensed Optical Manager
3 months ago
Myrtle Beach, SC #0237, United States BJ's Wholesale Club Full timeJoin our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service...
-
Licensed Optical Manager
3 months ago
Myrtle Beach, South Carolina, 29577, Horry County, SC, United States BJ's Wholesale Club Full timeJoin our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service...
-
Licensed Optical Specialist
2 hours ago
Palm Desert, California, United States Walmart Full timeJob OverviewAre you seeking a fulfilling career in vision care? Do you have a dedication to enhancing the visual experience of others? If so, you may be an ideal candidate for our Walmart Licensed Optical Specialist team. In this role, you will deliver exceptional optical services to our clientele, including the fitting and adjustment of eyewear and contact...
-
Assistant Manager
3 months ago
West Palm Beach, United States America's Best Full timeJob DescriptionWhat would you do? – The SpecificsMonitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).Optimize and oversee the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines.Convey a commitment to providing outstanding customer service and ensure all associates do the...
-
Licensed Optician Full Time
2 months ago
Palm Coast, United States BJ's Wholesale Club Full timeJoin our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service...
-
Optical Store Assistant Manager
5 days ago
Deerfield Beach, Florida, United States EssilorLuxottica Full timeRequisition ID: 853169 Store #: Target Optical Position: Full-Time Total Rewards: Benefits/Incentive Information At Target Optical, we strive to be the trusted partner that delights all families shopping at Target by providing a seamless and inspiring optical experience, regardless of when, where, or how they shop, while enjoying the process. We offer...
-
General Manager
4 weeks ago
West Bend, United States Shopko Optical Full timeJob DescriptionJob Description$1,000 SIGN ON BONUS Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking an Optical Manager to lead our team in Westbend, WI. It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care,...
-
Licensed Optical Specialist
2 hours ago
West Hollywood, United States Amtec Inc. Full timePRIMARY RESPONSIBILITIES:Guides clients in selecting suitable frames and lenses tailored to their individual needs.Informs clients about diverse options for clear lenses, sunglasses, and other eyewear necessities.Ensures accurate fitting and measurements for various lens types, including single vision, bifocal, and progressive lenses.Informs clients about...
-
Fiber Optic Splicer Manager
1 week ago
Daytona Beach, United States Wire3 Full timeJob DescriptionJob Description The Fiber Optic Splicing Manager is responsible for overseeing and managing the fiber optic splicing operations within a telecommunications or network infrastructure company. This role involves coordinating and leading a team of splicing technicians, ensuring the timely and accurate installation, maintenance, and repair of...
-
Optics Inspector
2 weeks ago
West Henrietta, United States Rochester Precision Optics Full timeTitle PGM Optics Inspector Department PGM Reports to PGM Supervisor SEE YOUR CAREER THROUGH A NEW LENS WITH RPO! RPO is a global leader in precision optics, optical components, and optical assemblies. We specialize in a full spectrum of products & services including – Design and Engineering, Systems Integration, Lens Assembly, Visible and Infrared...
-
Optical Dispenser
4 weeks ago
West Hartford, United States Vision Source Full timeJob DescriptionJob DescriptionAre you passionate about fashion, love working with fun people, and enjoy helping clients look their best? If you have experience in retail sales and are eager to dive into the world of optical sales, this could be your perfect career opportunity! Join the Sight team as an Optical Dispenser at our West Hartford, CT location!In...
-
Optical Engineer
1 month ago
West Henrietta, United States Rochester Precision Optics LLC Full timeJob DescriptionJob DescriptionTitleOptical EngineerDepartmentEngineeringReports toVP of EngineeringSEE YOUR CAREER THROUGH A NEW LENS WITH RPO!RPO is a global leader in precision optics, optical components, and optical assemblies. We specialize in a full spectrum of products & services including – Design and Engineering, Systems Integration, Lens Assembly,...
-
Optical Dispenser
3 days ago
Virginia Beach, United States Vision Source Full timeJob DescriptionJob DescriptionStep into a Career You'll Love!Do you have a flair for fashion, a love for helping others look their best, and enjoy working with fun, vibrant people? If you have retail sales experience and are eager to expand your skills into optical sales, this could be the perfect career opportunity for you! Join the Modern Eyes...