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Service Biller
2 months ago
Service Biller / Financial specialist (Multiple position)
Grand Rapids, MI - Onsite role
6+ month contract with high potential for extension and can convert to permanent.
Pay range: $18 - $19/hr
Our Fortune 500 client (One of the world's Electronic Manufacturing companies) in Grand Rapids, MI is looking for hardworking, motivated talent to join their innovative team.
Are you an Service Biller / Financial specialist with a passion for collaborating with multiple teams and an interest in working onsite? Don't wait... apply today
POSITION SUMMARY:
The Service Biller is responsible for Service financial and operational tasks including documentation, material requisition, job costing, status monitoring, invoicing, and administrative closeout of service activities. This position is required to closely interact with the Area Service Manager and assigned service staff to ensure the timely and accurate completion of tasks.
PRINCIPAL RESPONSIBILITIES:
1. Supports business leaders through the creation and interpretation of financial and operations reports.
2. Collects, validates, inputs, and reconciles cost data into system applications.
3. Responsible for receiving and reconciling purchase orders.
4. Ensures material and labor costs are posted to correct work order in a timely manner.
5. Coordinates payroll activities for Service in the district and ensure technicians post their time on a daily basis.
6. Reviews billing backlog and coordinates/communicates with Fulfillment Leaders, Field Technicians, other Service Leaders, customers, and process warranty claims as necessary to resolve obstacles.
7. Research and resolve invoice disputes.
8. Sets-up service agreements in system application based on transition documents.
9. Perform the invoicing process for internal and customer applications.
10. Performs general administrative functions to support the Service processes and Service Department.
11. Additional responsibilities as assigned.
ADDITIONAL INFORMATION:
• Ability to successfully manage multiple, competing priorities/task in a fast-paced work environment.
• Strong communication skills, verbal and written, required.
• Intermediate to advanced proficiency in Microsoft Office Suite.
• Strong organizational, time management skills.
• Flexibility to work outside normal working hours, as required.
• Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred.
• High level of professionalism and diplomacy.
• Strong customer focus skills.
• Strong project management skills and high attention to detail.
• Demonstrated ability to making decisions, learn quickly, thinking rationally and exercising good judgment. Work effectively in diverse team environment.
• Working knowledge of refrigeration systems, service agreements.
• Ability to work both individually and as a team with minimum supervision.
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