Service Biller

2 weeks ago


Grand Rapids, Michigan, United States Yoh Full time
Job Title: Service Biller

Yoh is seeking a Service Biller to support our client, a leading commercial refrigeration company. As a Service Biller, you will be responsible for managing financial and operational tasks, including documentation, material requisition, job costing, status monitoring, invoicing, and administrative closeout of service activities.

Key Responsibilities:
  • Manage service financial and operational tasks, including documentation, material requisition, job costing, status monitoring, invoicing, and administrative closeout of service activities.
  • Closely interact with the Area Service Manager and assigned service staff to ensure timely and accurate completion of tasks.
  • Support business leaders through the creation and interpretation of financial and operations reports.
  • Collect, validate, input, and reconcile cost data into system applications.
  • Receive and reconcile purchase orders.
  • Ensure material and labor costs are posted to correct work order in a timely manner.
  • Coordinate payroll activities for Service in the district and ensure technicians post their time on a daily basis.
  • Review billing backlog and coordinate/communicate with Fulfillment Leaders, Field Technicians, other Service Leaders, customers, and process warranty claims as necessary to resolve obstacles.
  • Research and resolve invoice disputes.
  • Set-up service agreements in system application based on transition documents.
  • Perform the invoicing process for internal and customer applications.
  • Perform general administrative functions to support the Service processes and Service Department.
Requirements:
  • Ability to successfully manage multiple, competing priorities/task in a fast-paced work environment.
  • Strong communication skills, verbal and written, required.
  • Intermediate to advanced proficiency in Microsoft Office Suite.
  • Strong organizational, time management skills.
  • Flexibility to work outside normal working hours, as required.
  • Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred.
  • High level of professionalism and diplomacy.
  • Strong customer focus skills.
What's In It For You?
  • This is a unique opportunity to support our client; one of the world's largest commercial refrigeration companies. Medical benefits and 401K are available.

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