Service Biller

2 weeks ago

Grand Rapids, United States Rose International Full time

The Service Biller is responsible for Service financial and operational tasks including documentation, material requisition, job costing, status monitoring, invoicing, and administrative closeout of service activities. This position is required to closely interact with the Area Service Manager and assigned service staff to ensure the timely and accurate completion of tasks.

Principal responsibilities:

Supports business leaders through the creation and interpretation of financial and operations reports.Collects, validates, inputs, and reconciles cost data into system applications.Responsible for receiving and reconciling purchase orders.Ensures material and labor costs are posted to correct work order in a timely manner.Coordinates payroll activities for Service in the district and ensure technicians post their time on a daily basis.Reviews billing backlog and coordinates/communicates with Fulfillment Leaders, Field Technicians, other Service Leaders, customers, and process warranty claims as necessary to resolve obstacles.Research and resolve invoice disputes.Sets-up service agreements in system application based on transition documents.Perform the invoicing process for internal and customer applications.Performs general administrative functions to support the Service processes and Service Department.Additional responsibilities as assigned.

Additional information:

Ability to successfully manage multiple, competing priorities/task in a fast-paced work environment.Strong communication skills, verbal and written, required.Intermediate to advanced proficiency in Microsoft Office Suite.Strong organizational, time management skills.Flexibility to work outside normal working hours, as required.Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred.High level of professionalism and diplomacy.Strong customer focus skills.Strong project management skills and high attention to detail.Demonstrated ability to making decisions, learn quickly, thinking rationally and exercising good judgment. Work effectively in diverse team environment.Working knowledge of refrigeration systems, service agreements.Ability to work both individually and as a team with minimum supervision.
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**

Benefits:

For information and details on employment benefits offered with this position, please visit

here . Should you have any questions/concerns, please contact our HR Department via our secure website .

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website

here .

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise,

please contact our HR Department .

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

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