Senior Scrum Master

1 week ago

Tempe, United States Edward Jones Full time
Innovate here. And see your ideas come to life.

It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain the technologies that enable us to deepen and support those relationships. The best part? We develop and create our own industry-leading solutions internally. And you can be a part of it. Working with emerging new technologies. Creating platforms, programs and experiences that change how we work together - and support our client-first focus. Changing the future of our firm, the industry and the advisor-client relationship.

Job Overview

Position Schedule: Full-Time

In 2022, Edward Jones invested $ 1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test-and-learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible.

You may be surprised to know that Edward Jones employs hundreds of software developers - all focused on creating world-class experiences for our clients and branch offices. If you've considered Edward Jones in the past, it's time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals who want to be a part of that future.

The Digital, Data, and Operations Delivery Services area is seeking a highly skilled and highly motivated scrum master to support product teams. This role will be part of a department that provides agile support to the firm. The successful candidate will be a self-starter who partners well in support of product team(s) interacting with other teams and technical resources across the firm. Scrum teams are 12-15 people (or 2 teams of 12-15) responsible for delivering application enhancements and new features supporting Edward Jones products.Senior Scrum Masters at Edward Jones are servant leaders that support and enable teams to stay focused and foster an environment for relentless improvement and continuous learning. Senior Scrum Masters know how to coach their teams well and guide them to become high performing teams.
What You'll Do:
  • Facilitate and support all scrum events (ceremonies) following agile standards as well as Product & Agile workshops or training sessions and Lead Agile Assessments
  • Plan and facilitate team activities for Program Increment (PI) events
  • Identify, analyze, monitor, and resolve issues and risks; identify mitigation strategies and communicate with the product team
  • Think creatively and explore multiple alternatives and outcomes with team and facilitate decisions, aligning with firm values
  • Resolve impediments where less established scrum masters struggle to increase the overall effectiveness of the Portfolio Capabilities within the organization
  • Suggest creative solutions to anti-patterns and develop coaching plans promoting continuous improvement and learning
  • Establish and maintain effective communication and relationships across areas, divisions, outside vendors, and other teams, providing timely updates
  • Elevate your teams' performance by recognizing areas of strength and needed improvements and employ appropriate coaching and development techniques
  • Work with the scrum team, including Product Owner, as well as internal and external stakeholders, to influence and drive decision making and support organizational product teams
  • Plan, evolve, and communicate appropriate team metrics to promote and guide continuous improvement
  • Follow and assist team with all audit and change management processes
  • Contribute to the advancement and improvement of agile practices within the organization working with Agile coaches and other peers to grow within the role
  • Exhibit Lean-Agile Leadership - Help the team embrace a lean-agile mindset and agile core values and principles guiding and coaching them to deliver quality products and business value
  • Be a leader and an innovator within our Communities of Practice & mentor other scrum master


At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:

Hiring Minimum: $96471
Hiring Maximum: $164262

Skills/Requirements

What Experience You Need:
  • Bachelor's degree or relevant experience
  • Certified Scrum Master; SAFe certification preferred
  • 4+ years of experience as a Scrum Master required
  • 2+ years of experience in a SAFe release train practicing PI planning
  • Ability to act as a Scrum Master for large (12+) full-stack application development teams
  • Experience in the financial services industry preferred
  • Working knowledge of agile methodologies and techniques
  • Experience using Jira and White boarding software
  • Adept at refinement, story splitting, story pointing and estimating, fostering velocity, actionable retrospection, and other Scrum techniques
  • Excellent people and product management skills
  • Outstanding communication, facilitation, negotiation, and coaching skills
  • Strong analytical and problem-solving skills
  • Familiarity with Clarity PPM

**Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday. **

Awards & Accolades

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

About Us

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

1Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

#LI-HO

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