Patient Coordinator

4 months ago


Salisbury, United States Porter Dental & Braces - a Benevis company Full time
Overview:
Work for a company that is truly making the world a happier place, one smile at a time At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With over 3000 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care in a fun, compassionate environment. Are you ready to join us in creating our next million smiles? We have JUST the opportunity for you.

We are actively seeking a Patient Coordinator to join our team. Support our mission to providing excellent dental care in the community and help us create more smiles and memorable experiences. Join a team that believes in teamwork and truly cares about their patients.

Find your opportunity to make an impact:
  • Get out into your community -- participate in local events including school screenings, presentations and any opportunity to promote a positive image of us
  • Participate in morning huddles (hey, even ask to run one), let your peers know how much you appreciate them, highlight great examples of customer focus, collaboration etc.
  • Love working with kids (they make up 70% or more of our patient base)
Responsibilities:
  • The Patient Coordinator is responsible for providing quality customer service to patients and parents at check-in and check-out as well as responsible for verifying patient insurance eligibility and service limits.
  • Deliver quality and compassionate care to every patient
  • Greet parents and patients when they enter or leave the office
  • Ensure parents who are waiting are kept informed of the progress of their appointment or child
  • Maintain a clean and tidy waiting area and front desk area
  • Verify patient insurance eligibility prior to appointment and ensure information is correct in the patient's Boomerang file
  • Ensure service limits are recorded and communicated with the clinical team prior to treating the patient
  • Ensure all patient files are ready (pull file, update patient record, verify insurance and service limits) before the patient's appointment
  • Coordinate with Clinical Team Leader and Doctors to provide the opportunity for same day care to patients
  • Assist with meeting office financial targets by ensuring the hygiene and operative schedules are full
  • Schedule follow-up operatory and six month recall appointments for patients
  • Answer incoming calls and direct the caller to the proper person, taking messages when necessary
  • Ensure our patients are receiving the dental care they need by making outbound calls to confirm patients, to reschedule patients that do not make their appointment, and to call patients that have treatment that needs to be completed
  • Ensure all patient records are re-filed at the end of the day
  • Perform to the highest integrity by adhering to all government regulations, company standards, and company compliance programs
  • Verify, inform, and collect any out of pocket balances from patients, prior to patients being treated by the clinical team
  • Other duties as assigned
Qualifications:
Requirements:

  • Bilingual (Spanish)
  • Graduation from a senior high school or GED equivalent
  • Office experience in a dentist's or physician's office, preferred
  • Experience with children's dentistry, preferred


We Offer:

  • Competitive compensation
  • Quarterly bonuses based on Office performance
  • Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more


We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.

  • Salisbury, United States Novant Health Full time

    Overview: Novant Health is seeking a Patient Service Coordinator III to be responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions. Come join a remarkable...


  • Salisbury, North Carolina, United States Novant Health Full time

    Overview:The Financial Advocate is responsible for resolving billing and insurance concerns for all acute care centers, ambulatory surgical centers, and clinics. This role involves reviewing patient financial information and communicating with patients and/or responsible parties regarding third-party reimbursement coverage and patient portions due for...


  • Salisbury, North Carolina, United States Novant Health Full time

    Overview:Novant Health is seeking a skilled Patient Access Specialist to play a vital role in pre-registration, registration, verification activities, and gathering and processing of patient demographic and financial information. This individual will be responsible for identifying source of payment, collecting payment, and interfacing with insurers, members...


  • Salisbury, United States Novant Health Full time

    Overview: Come join a remarkable team where quality care meets quality service, in every dimension, every time. #JoinTeamAubergine #NovantHealth. Let Novant Health be the destination for your professional growth. At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong...


  • Salisbury, North Carolina, United States Novant Health Full time

    At Novant Health, we're dedicated to delivering exceptional patient care and creating a remarkable work environment for our team members. As a Patient Care Specialist, you'll play a vital role in providing comprehensive assessments, developing treatment plans, and coordinating care for our patients.The ideal candidate will possess a graduate degree in a...


  • Salisbury, Maryland, United States RMC - Rowan Medical Center Full time

    Job Title: Registered NurseJob Summary:At RMC - Rowan Medical Center, we are seeking a skilled Registered Nurse to join our healthcare team. As a leader in patient care, you will establish a personalized relationship with patients and their support systems, collaborating with physicians and other team members to assess, plan, implement, and evaluate...

  • Patient Navigator

    3 months ago


    Salisbury, United States CoreLIFE Full time

    PATIENT NAVIGATOR Are you passionate about healthcare and helping others? CoreLife is seeking a dedicated and detail-oriented Patient Navigator to join our Salisbury, MD office team. As our patients' first point of contact, you will play a crucial role in providing essential information about our programs and services, assisting with insurance verification,...


  • Salisbury, United States Novant Health Full time

    Job SummaryResponsible for pre-registration, registration, verification activities and gathering and processing of patient demographic and financial information. Responsible for identifying source of payment and collecting payment and interfacing with insurers, members of the hospital and medical staff. Maintains current knowledge of Federal and State...

  • Activity Coordinator

    4 weeks ago


    Salisbury, Maryland, United States Lakeside at Mallard Landing Full time

    About the RoleWe are seeking a highly motivated and creative Activities and Events Coordinator to join our team at Lakeside at Mallard Landing, a thriving Discovery Senior Living community.As an Activities and Events Coordinator, you will be responsible for developing and overseeing resident activities, planning and scheduling programs that provide physical,...

  • Surgical Coordinator

    4 weeks ago


    Salisbury, Maryland, United States TidalHealth Full time

    About the Surgical Scheduler RoleTidalHealth is seeking a skilled Surgical Scheduler to join our team. As a Surgical Scheduler, you will play a critical role in coordinating and scheduling surgical procedures, ensuring that patients receive the best possible care.Key ResponsibilitiesSecure clinical patient information to accurately coordinate and schedule...


  • Salisbury, United States TidalHealth Full time

    Why work at TidalHealth? Looking for a rewarding place to work? Choose TidalHealth. Our hospitals have been named among the Top 5 percent of all U.S. hospitals by Healthgrades and a five-star hospital by the Centers for Medicare & Medicaid Services. Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty...


  • Salisbury, United States TidalHealth - Peninsula Regional Health System Full time

    The primary function is to provide secretarial support for the facility (coordinate communications, register and greet patients and maintain financial information) under the direct supervision of the office supervisor. Patient Service Rep Position Re Patient, Representative, Ambulatory, Service, Office, Office Supervisor, Retail, Healthcare


  • Salisbury, United States TidalHealth Full time

    Why work at TidalHealth?Looking for a rewarding place to work? Choose TidalHealth. Our hospitals have been named among the Top 5 percent of all U.S. hospitals by Healthgrades and a five-star hospital by the Centers for Medicare & Medicaid Services. Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty...


  • Salisbury, Maryland, United States Novant Health Full time

    Job SummaryThe Nurse Care Coordinator at Novant Health serves as a key member of the healthcare team, providing exceptional patient care and support. This role requires a strong commitment to delivering remarkable patient experiences and fostering a safe and inclusive environment.ResponsibilitiesCollaborate with physicians and other team members to assess,...


  • Salisbury, Maryland, United States Novant Health - Agency - Reddot Full time

    Job SummaryThe Nurse Care Coordinator at Novant Health serves as a key member of the healthcare team, working closely with physicians and other team members to provide high-quality patient care. This role requires strong communication and leadership skills, with a focus on establishing authentic relationships with patients and their support...


  • Salisbury, Maryland, United States Allergy Partners Full time

    Job SummaryWe are seeking a skilled Licensed Practical Nurse to join our team at Allergy Partners. As a key member of our clinical staff, you will provide high-quality patient care and support our healthcare professionals in delivering exceptional patient outcomes.Key ResponsibilitiesProvide nursing care to patients, including vital sign collection,...


  • Salisbury, United States TidalHealth Full time

    Why work at TidalHealth? Looking for a rewarding place to work? Choose TidalHealth. Our hospitals have been named among the Top 5 percent of all U.S. hospitals by Healthgrades and a five-star hospital by the Centers for Medicare & Medicaid Services. Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty...


  • Salisbury, North Carolina, United States ICON plc Full time

    Clinical Research Nurse Coordinator Job DescriptionICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.Our diverse teams enable us to become a better...


  • Salisbury, North Carolina, United States ICON plc Full time

    CRC Nurse - US, Salisbury, NC Office-basedICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.At ICON, it's our people that set us apart. Our diverse...


  • Salisbury, Maryland, United States DELMARVA DENTAL SERVICES PA Full time

    Office Manager PositionDelmarva Dental Services is seeking a highly professional and experienced Office Manager to join our management team and ensure a smooth and efficient workflow. Key responsibilities include maintaining office budgets, managing supplies, and coordinating with vendors. The ideal candidate will have a Bachelor's degree in Business...