Utility Financial Services Representative

1 month ago

Arnold, United States Enterprise Bank and Trust Full time

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. 

With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we’re strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. 

Together, there’s no stopping you

Job Title:Utility Financial Services RepresentativeJob Description:

Summary:

Provides prompt, efficient, and friendly services to clients.  Performs a variety of duties in processing business and banking transactions, including at times heavy cash handling responsibilities. Supporting the staffing needs in all branches throughout the market by filling in when staff are absent for various reasons.

Essential Duties and Responsibilities:

  • Serves customers in opening new accounts for commercial and consumer clients.  Have knowledge of bank products in order to make recommendations on products and services based on customer needs. Contact new clients for onboarding activities. Assist in consumer loan applications and closings.
  • Performs all teller duties including all client transactions, maintaining and balancing a cash drawer.  Have knowledge of the ATM, Vault, Coin & Cash and GL Accounts to be balanced daily.  Have knowledge of all dual control procedures.
  • Serves as a team member to accomplish company objectives and lobby and personal goals.
  • Provides outstanding customer service for lobby and phone requests. Research and resolve client problems, acting as the customer liaison between other bank departments.  Follow up with client to assure resolution. Develop and maintain long-term relationships with clients.
  • Actively participate in training programs to maintain and acquire additional job knowledge and skills.
  • Assists in opening and closing the branch, following procedures set by corporate security.
  • Complies with all department and company policies, procedures, audit guidelines, and regulations.
  • Other duties as required.

Qualifications:

  • Strong math and problem solving skills
  • Excellent interpersonal and customer service skills with the ability to cross sale products and services
  • Must maintain confidentiality of client transactions and bank records
  • Team-oriented, possess a positive attitude and work well with others
  • Good phone voice with professional and well-groomed appearance
  • Ability to interview customers and understand requests
  • Ability to operate standard office equipment, such as, computer work stations, typewriters, calculators, and copier
  • Ability to prioritize; handle multiple tasks; and work independently
  • Strong organizational skills and detail-oriented with high degree of accuracy
  • Thorough knowledge of bank operations, products, and services offered at the bank
  • Knowledge of banking laws and regulations including the Bank Secrecy Act

Supervisory Responsibilities:

  • None

Education and/or Experience:

  • High School diploma or equivalent plus one year of banking experience preferred

Computer and Software Skills:

  • Basic knowledge of Microsoft Word & Excel
  • Bankway
  • Intercept
  • Image Centre
  • Q2 Assist
  • Positive Pay
  • Salesforce
     

Certificates, Licenses and Registrations:

  • Notary, if needed

Working Conditions:

  • Extensive periods of standing
  • Ability to lift 35 lbs.
  • Constant judgment and concentration
  • Frequent talking and listening
  • Awareness of location and operation of surveillance equipment and how it impacts the branch

Additional Information:

Ability to travel to branch locations.  Ability to accommodate schedule changes without advance notice.  Willing to perform teller or financial services representative duties as needed by the branch.

Equal Opportunity Statement:

Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at hr@enterprisebank.com.

Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live.  We are proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.  All employment offers are contingent upon the applicant successfully completing both drug and background check screenings.  If you would like more information about your EEO rights as an applicant under the law, please download the Equal Employment Opportunity is the Law poster HERE.

  • Financial Services Representative II

    2 weeks ago

    Arnold, Missouri, United States Enterprise Bank and Trust Full time

    Job Title: Financial Services Representative IIEnterprise Bank & Trust is seeking a highly skilled Financial Services Representative II to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving business growth.Key Responsibilities:Provide...

  • Insurance and Financial Services Representative

    1 month ago

    Arnold, Missouri, United States Scott Timmerwilke - State Farm Agent Full time

    Job Opportunity OverviewWe are seeking a highly motivated and customer-focused individual to join our team as an Insurance and Financial Services Representative. As a representative, you will have the opportunity to work with a dynamic and growing agency, providing exceptional service to our customers and helping them achieve their financial...

  • Financial Services Representative II

    2 weeks ago

    Arnold, Missouri, United States Enterprise Bank and Trust Full time

    Job Title: Financial Services Representative IIEnterprise Bank & Trust is seeking a highly skilled Financial Services Representative II to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide personalized banking services to clients,...

  • Financial Services Representative II

    3 weeks ago

    Arnold, United States Enterprise Bank and Trust Full time

    Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we’re...

  • Financial Services Representative II

    3 weeks ago

    ARNOLD, MO, United States Enterprise Bank and Trust Full time

    Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we’re...

  • Customer Service Representative

    2 weeks ago

    Arnold, Missouri, United States H&R Block Full time

    About the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team at H&R Block. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Answering phone calls and greeting clients in a...

  • Financial Services Professional

    4 weeks ago

    Arnold, Missouri, United States Southern Bank Full time

    Job SummaryThe Financial Advisor role at Southern Bank is a dynamic position that requires a unique blend of interpersonal skills, financial acumen, and business acumen. As a Financial Advisor, you will be responsible for building and maintaining relationships with clients, assessing their financial goals and objectives, and providing tailored investment...

  • Financial Services Professional

    2 weeks ago

    Arnold, Missouri, United States Southern Bank Full time

    Job Title: Financial AdvisorAt Southern Bank, we are seeking a highly motivated and results-driven Financial Advisor to join our team. As a Financial Advisor, you will play a critical role in helping our clients achieve their financial goals by providing personalized investment advice and wealth management services.Key Responsibilities:Develop and maintain a...

  • Customer Service Representative

    2 weeks ago

    Arnold, Missouri, United States Scott Timmerwilke - State Farm Agent Full time

    Job OverviewAs a Customer Relations Representative with Scott Timmerwilke - State Farm Agent, you will play a crucial role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role.Key...

  • Project Manager Electric Utilities

    2 months ago

    Arnold, Missouri, United States Leidos Full time

    Job SummaryLeidos Engineering is seeking a highly skilled Project Manager - Electric Utilities to join our team. As a key member of our Power Delivery Services division, you will be responsible for managing various sized distribution electric utility projects for public-owned and investor-owned electric utilities located throughout the Southeast.The ideal...

  • Project Manager

    2 months ago

    Arnold, Missouri, United States Leidos Full time

    Job SummaryWe are seeking a highly skilled Project Manager - Electric Utilities Specialist to join our team at Leidos. As a key member of our Power Delivery Services division, you will be responsible for managing various sized distribution electric utility projects for public-owned and investor-owned electric utilities located throughout the Southeast.Key...

  • Food Service Representative

    7 days ago

    Arnold, Missouri, United States Fox C-6 School District Full time

    Job Summary: We are seeking a skilled Food Service Representative to join our team at Fox C-6 School District. As a key member of our food service team, you will be responsible for preparing and serving daily menu items in a clean, safe, and sanitary manner. Responsibilities: Prepare and serve daily menu items, ensuring they meet the highest standards of...

  • Customer Service Representative

    7 days ago

    Arnold, California, United States Campora Propane Service Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team at Campora Propane Service. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Provide accurate and...

  • Project Manager Electric Utilities

    2 months ago

    Arnold, Missouri, United States Leidos Full time

    Job SummaryLeidos Engineering is seeking a highly skilled Project Manager - Electric Utilities to join our team. As a key member of our Power Delivery Services division, you will be responsible for managing various sized distribution electric utility projects for public-owned and investor-owned electric utilities located throughout the Southeast.The ideal...

  • Customer Service Representative

    2 weeks ago

    Arnold, United States CONSUMERS FIRST Insurance Agency Full time

    Company Description Consumers First Insurance Agency is a Veteran / Family-owned insurance agency located in Arnold, MO, and serving MO and IL since 1984. The agency has access to multiple 'A' rated insurance companies including Travelers, Safeco, and The Hartford. They also have Spanish-speaking agents available and are located within the Dierbergs...

  • Customer Service Representative

    2 weeks ago

    Arnold, United States CONSUMERS FIRST Insurance Agency Full time

    Company DescriptionConsumers First Insurance Agency is a Veteran / Family-owned insurance agency located in Arnold, MO, and serving MO and IL since 1984. The agency has access to multiple 'A' rated insurance companies including Travelers, Safeco, and The Hartford. They also have Spanish-speaking agents available and are located within the Dierbergs...

  • Customer Service Representative

    4 weeks ago

    Arnold, Missouri, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    1 month ago

    Arnold, United States Circle K Full time

    Circle K - 2001 Richardson Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...

  • Retail Customer Service Representative

    2 weeks ago

    Arnold, Missouri, United States On The Run Convenience Full time

    Customer Service Representative OpportunityAt On The Run Convenience, we're seeking a skilled Customer Service Representative to join our team. As a key member of our retail team, you'll be responsible for providing exceptional customer service, operating the register, and maintaining a clean and organized store environment.Key Responsibilities:Greet and...

  • Customer Service Representative

    7 days ago

    Arnold, Missouri, United States H&R Block Full time

    About the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients, ensuring a seamless and personalized experience.Key Responsibilities:Answering phone calls and greeting clients in a...