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Manager, National Sales
4 weeks ago
ESSENTIAL DUTIES AND RESPONSIBILITIESEvaluate the ongoing effectiveness of the Sales team and relevant systems. Develop and implement sales procedures as necessary. Coordinate activities with other departments and functions to meet customer needs, including with Customer Service.Monitor performance metrics to assess performance against key performance indicators and progress against annual operating plan targets.Coordinate required training.Determine schedules to ensure adequate coverage of all customer relationships in line with the segmented service strategy.Assist assigned staff in escalating inquiries to Division, Region, and Corporate functions as needed including operations, replenishment, pricing, and category management.Grow profit and penetration of all accounts managed (both those managed directly and those managed by direct reports).SUPERVISIONAccount Executives, Account ManagersRELATIONSHIPSInternal: Customer Service Manager and Representatives, Account Coordinators, Division VP of National Sales and National Sales management, Accounting, Purchasing, Operations, MerchandisingExternal: Customers, VendorsQUALIFICATIONSEducation/Training: High School diploma or equivalent required; Bachelor’s degree in Business/Marketing preferred.Related Experience: A minimum of five years of sales and distribution experience required (foodservice industry or related preferred). Experience in restaurant operations is desirable. Experience using quantitative & qualitative research data will be helpful. Overnight travel may be required to participate in trainings, meetings, or other company events.Knowledge/Skills/Abilities: Excellent oral and written communication skills, as well as customer service and presentation abilities. Should also have demonstrated problem solving ability and negotiation skills. Working knowledge of Microsoft Word, Outlook, Excel and PowerPoint required.Physical Requirements: NA
