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Patient Access Representative
2 months ago
Job Description
Education Qualifications:
Key Responsibilities:
Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision
Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary
Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue
Maintains all assigned work queues according to supervisor’s instructions and guidance
Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service
Answers incoming phone calls, schedules appointments, and refers to clinical team as needed
Sanitizes registration equipment between each use and restocks basic supplies
Other clerical duties as assigned
Preferred Qualifications:
Previous Patient Access Representative or Patient Scheduler experience
Completion of Healthcare Business Insight’s Patient Access 2nd Level Certification Program within six months of hire date
Job Location: Essentia Health Orthopedic Urgent Care
Shift Rotation: Day/Eve Rotation (United States of America)
Shift Start/End: Varies/Varies
Hours Per Pay Period: 0
Compensation Range: $15. 63 - $23.45 / hour
Union:
FTE: 0
Weekends:
Call Obligations:
Sign On Bonus: