Current jobs related to Passport Support Associate II - Minneapolis - CGI Group, Inc.


  • Minneapolis, United States Technical and Project Full time

    Job DescriptionJob DescriptionTechnical and Project Engineering, LLC (TAPE) is a government contractor whose mission is to generate innovative solutions for our government customers. The ideal candidates should possess excellent communication skills, have experience in customer service, and be able to work as a team in a fast paced environment. This position...

  • Sales Associate II

    2 weeks ago


    Minneapolis, Minnesota, United States Tapestry Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate II to join our team at Tapestry. As a Sales Associate II, you will play a critical role in delivering exceptional customer service and driving sales results in our luxury retail environment.Key ResponsibilitiesCustomer Service: Provide personalized service to customers,...

  • Sales Associate II

    1 week ago


    Minneapolis, Minnesota, United States Tapestry Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate II to join our team at Coach. As a Sales Associate II, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge.Key ResponsibilitiesProvide personalized service to customers, ensuring a positive and...

  • Sales Associate II

    7 days ago


    Minneapolis, Minnesota, United States Tapestry Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate II to join our team at Coach. As a Sales Associate II, you will play a critical role in delivering exceptional customer service and driving sales results in our store.Key ResponsibilitiesProvide personalized service to customers, building strong relationships and ensuring a...


  • Minneapolis, Minnesota, United States MPG II, LLC Full time

    About MPG II, LLCMPG II, LLC is a leading end-to-end, strategy & services omnichannel commerce agency focused on creating the best PATH FORWARD — from market strategy to in-market reality — for today's fastest-growing consumer packaged goods (CPG) manufacturers. Our team of experts has significant experience driving topline revenue and bottom-line...


  • Minneapolis, Minnesota, United States MPG II, LLC Full time

    About MPGMPG II, LLC is a leading end-to-end, strategy & services omnichannel commerce agency focused on creating the best PATH FORWARD - from market strategy to in-market reality - for today's fastest-growing consumer packaged goods (CPG) manufacturers.We've built a strong reputation as a trusted partner and valuable resource to a broad range of companies,...


  • Minneapolis, Minnesota, United States OPPORTUNITY PARTNERS Full time

    Job OverviewPosition Summary:As a Production Support Specialist II, your role will be to assist individuals with disabilities in achieving success within a production setting. You will play a crucial part in fostering skill development and promoting independence among those you support.Compensation: $18.50 per hourWork Hours: Monday - Friday 7:30AM to...


  • Minneapolis, Minnesota, United States OPPORTUNITY PARTNERS Full time

    Job OverviewPosition Summary:As a Support Coordinator II, your role will be to assist individuals with disabilities in achieving success within a production setting. You will facilitate skill development and promote independence to the highest degree possible.Compensation: $18.50 per hourWork Hours: Monday - Friday, 7:30 AM to 3:30 PMHow You Will...


  • Minneapolis, United States SchoolInfoApp Full time

    **SchoolInfoApp Customer Support Representative II** (App Store Associate) SchoolInfoApp is looking for a tech-savvy and problem-solving customer support professional with a passion for serving both our clients and internal team. The ideal candidate will have excellent written and verbal communication skills, organization skills, a positive, upbeat attitude...


  • Minneapolis, Minnesota, United States OPPORTUNITY PARTNERS Full time

    Position OverviewRole Summary:As a Support Coordinator II, your primary responsibility will be to assist individuals with disabilities in achieving success within a production setting. You will play a crucial role in fostering skill development and promoting independence among these individuals.Compensation: $18.50 per hourWork Hours: Monday - Friday, 7:30...


  • Minneapolis, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time $18 - $20

    Job DescriptionJob DescriptionAre you passionate about creating opportunities for people to thrive?Catholic Charities is the place for you!Housing Support Representative II The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.As the need for our services grows and becomes increasingly complex, Catholic...


  • Minneapolis, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time

    Job DescriptionJob DescriptionAre you passionate about creating opportunities for people to thrive?Catholic Charities is the place for you!Housing Support Representative II Endeavors/Higher Ground St. PaulThe mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.As the need for our services grows and...


  • Minneapolis, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time $18 - $20

    Job DescriptionJob DescriptionAre you passionate about creating opportunities for people to thrive?Catholic Charities is the place for you!Housing Support Representative II (on-call/casual)EndeavorsThe mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.As the need for our services grows and becomes...


  • Minneapolis, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time

    Job DescriptionJob DescriptionAre you passionate about creating opportunities for people to thrive?Catholic Charities is the place for you!Housing Support Representative II EndeavorsThe mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.As the need for our services grows and becomes increasingly complex,...


  • Minneapolis, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time

    Job DescriptionJob DescriptionAre you passionate about creating opportunities for people to thrive?Catholic Charities is the place for you!Housing Support Representative II The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.As the need for our services grows and becomes increasingly complex, Catholic...


  • Minneapolis, Minnesota, United States City of Minneapolis Minnesota Full time

    Position Overview The Public Safety Support Specialist II role is designed to oversee the management of requests and assignments within the department. This position plays a crucial role in ensuring that the community receives necessary information promptly. Key Responsibilities Streamline processes to enhance efficiency in handling public inquiries. ...


  • Minneapolis, United States Cynet Systems Full time

    Job Description: Requirement: Support PLM by linking certificates with standards and SKU. Maintain tracking and prepare reports to illustrate progress. Coordinate internal audits to Approvals. Work with compliance engineers to audit procedures and for regulatory agencies. Lead cross functional team in conducting quarterly internal audits. ...


  • Minneapolis, Minnesota, United States Boston Scientific Gruppe Full time

    About Us:At Boston Scientific Gruppe, we are dedicated to enhancing lives through innovative medical solutions. Our advanced products and technologies play a crucial role in diagnosing and treating a variety of medical conditions. We are committed to continuous innovation in key sectors and expanding our reach into emerging markets.In the field of Rhythm...


  • Minneapolis, Minnesota, United States Boston Scientific Gruppe Full time

    About Boston Scientific Gruppe:At Boston Scientific, we are dedicated to enhancing lives through innovative medical solutions. Our advanced products and technologies play a crucial role in diagnosing and treating a variety of medical conditions. We are committed to continuous innovation in key areas and expanding our reach into new markets.In the Rhythm...


  • Minneapolis, United States Pathways to Community Full time

    If your desire to serve others is matched with enthusiasm and dedication to the community we serve, we want to talk with you! Pathways realizes our employee’s success leads to higher quality of care for our Individuals. Join our high energy and collaborative team and truly make a difference every day! Program Support Professional II Schedule /...

Passport Support Associate II

4 months ago


Minneapolis, United States CGI Group, Inc. Full time
Passport Support Associate II

Position Description
CGI Federal is looking for experienced Support Associates to support the Minneapolis Passport Agency. The ideal candidates should possess excellent communication skills, have experience in working with customers in a front facing capacity, and have the ability to work as a team in a fast-paced environment. No weekend shifts required

Your future duties and responsibilities
• Operate various equipment for high-speed scanning, mail out, and metering of mail.
• Prepare and mail envelopes with correct passport and corresponding supporting documents.
• Box and archive files for storage purposes.
• Interface with passport applicants at Agency/Center Information and Will-Call counters:
o At the Information Station, ensure appointment is scheduled;
o Review passport application, photograph, identification and supporting documentation for completeness prior to adjudication;
o Ensure the application and documents comply with Passport requirements, photograph meets Passport standards, and customer is provided fee information.
• Prior to distributing to applicants, print and review passport books for accuracy and quality.
• Process refund/reimbursement requests.
• Generate a credit card payment from the applicant and distribute completed batches to the Cashier's Office. Verify all completed transactions and run designated reports.
• Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training sessions, conduct office tours, etc.
• Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities.
• Contact applicants to request necessary documents.
• Resolve undeliverable mail items by contacting the customer and appropriately documenting all actions taken in a SharePoint application.
• Per the guidance of DOS Passport Specialists, generate correspondence to resolve application discrepancies, including: Return to Sender (RTS), Rewrites and Re-issues, and re-batch into the system.

Required qualifications to be successful in this role
• HS diploma or GED
• Three years of general office experience: follow a number of specific procedures in completing several clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; simple posting to individual accounts; opening mail; running mail through metering machines; and calculating and posting charges to departmental accounts
• Two years of experience utilizing a variety of office software, specifically Microsoft Office
• Capable of performing tasks while maintaining a high level of accuracy
• Ability to work in one place and traverse the office on a continuing basis
• Must maintain constant awareness of all aspects of internal and external security
• Ability to successfully complete the CGI Background Investigation to include: 50 State Criminal, Education and Employment checks; additionally, your ability to successfully complete a Credit and/or Driving Records check may be conducted if required by the contract for continued employment
• Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and an ability to obtain an MRPT clearance is required.
• Selected candidates must be able to frequently lift and carry up to 45 lbs. This position may require long hours of standing, so candidates will be expected to stand and walk around the worksite for the entirety of their shift.

Hourly Rate: 19.18/hour

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level; experience and training; and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case.

At CGI Federal we call our professionals "members" to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world-class company. CGI Federal's benefits include:

Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category.

401(k) Plan and Profit Participation for eligible members

Additional benefits determined by your Service Contract Act:
• Paid Time Off (PTO)
• Paid Federal Holidays
• Health & Welfare Benefits
* Secure Building and gated parking
* Near Public Transportation

#CGIFederalJob
#PassportUS
#IAF
#passportMN

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills Click here to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.