Secure Network Operations

1 month ago


Pensacola, United States Department of Homeland Security Full time

The Department of Homeland Security (DHS) is recruiting professionals to support a range of leadership roles in Secure Network Operations, including Systems Administrators, Network Engineering Leads, Distributed Systems Engineering Leads, and Network Operations Managers.
DHS Cybersecurity Service (DHS-CS) uses a multi-phase assessment process to qualify applicants seeking employment through the DHS-CS. Given the ever-advancing nature of cybersecurity and the ongoing need for cybersecurity talent, DHS-CS uses "Talent Pools" to pull qualified applicants (i.e., individuals who have successfully completed the multi-phase assessment process for their capability and career track/level) for consideration for these jobs.

This announcement is being used to fill the Secure Network Operations Talent Pool. By applying to this job announcement, you are opting to be part of the DHS-CS Talent Pool for ongoing consideration for employment for relevant open jobs and will remain eligible for consideration for up to one year from the date of completion.

There are a variety of Secure Network Operations opportunities across the Department, including supporting several specialized programs at the DHS DHS Office of Strategy, Policy, and Plans (PLCY), the Cybersecurity and Infrastructure Security Agency (CISA), DHS Office of the Chief Information Officer (OCIO), and the Federal Emergency Management Agency (FEMA).

Depending on your career level and role, DHS Cybersecurity Service employees in the Leadership Career Track, with a technical capability in Secure Network Operations, will generally apply their expertise to perform a range of tasks, including:


Working with stakeholders to develop and implement best practices, security guidance and documentation to ensure compliance with DHS or Component information systems (IS) and network policies.
Overseeing and/or leading a team(s) scanning computer networks that DHS or Components rely on to access, share, and store information, diagnosing network connectivity issues or addressing network vulnerabilities.
Leading a team installing and maintaining network infrastructure device operating system software (e.g., Windows, Linux, iPhone Operating System [IOS], firmware).
Proposing, overseeing and/or organizing collaborative efforts to implement DHS Headquarter (HQ) or Component information security programs, policies, procedures, and tools to optimize asset security and advise on network operations efforts.
Proactively assessing effectiveness of security controls through testing and maintaining network infrastructures including software and hardware devices.
Leading or managing a team(s) monitoring computer network, desktop, mobile, and mainframe operating systems and their applications to include network capacity and performance.
Engaging with system and network administrators to manage the operation, administration, and maintenance of networks, telecommunication systems, linked systems, and peripherals.
Overseeing assessments of the configuration and optimization of network hubs, routers, and switches (e.g., higher-level protocols, tunneling) in accordance with Departmental or Component policies and best practices supporting the installation and replacement of network hardware.
Customizing communications on developing and testing new system design procedures and quality standards to integrate new systems into existing architecture.
Working with stakeholders across Department or Component providing feedback on network requirements, including network architecture and infrastructure when recommending security requirements for minimizing network user risk.
This position is in the Leadership Track across a range of career levels. Employees in this career track generally:


Have between 5-15 years of cybersecurity work experience.
Have between 0-5 years of cybersecurity leadership experience.


DHS Cybersecurity Service employees with a technical capability in Secure Network Operations will generally:


Understand the installation, configuration, testing, operation, maintenance, and management of networks and their firewalls, including hardware and software, which permit the sharing and transmission of all spectrum transmissions of information to support the security of information and information systems.

DHS Cybersecurity Service employees start at career levels and salaries matching their experience and expertise. In recruiting for this opportunity, DHS may hire employees at higher or lower career levels and associated salaries. To learn more about DHS Cybersecurity Service career tracks and levels, visit our application portal.

This position is focused on Secure Network Operations.

DHS Cybersecurity Service jobs are structured cybersecurity specializations - called technical capabilities. To learn more about technical capabilities, visit our application portal.



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