Compliance/Quality Manager

17 hours ago

East Granby, United States Mistras Full time

MISTRAS strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every MISTRAS employee plays a part in the organization's success and makes this a great place to work. Management is committed to a workplace where all employees are free to raise issues, concerns, and questions for the improvement of our operations and work environment. Compliance is an overriding priority; all duties critical to safety and quality shall be carried out in accordance with internal and external requirements. Prospective employees shall be able to perform the tasks detailed below.Position Summary:The Compliance Manager shall ensure that the following compliance activities are implemented by appropriate personnel. This position shall also ensure that workers follow compliance policies and procedures within their assigned region.Major Responsibilities/Activities:
Manage and administer compliance programs and provide operational oversight associated with compliance policies and procedures.
Enforce Compliance department policies and procedures and promote a positive quality and safety culture.
Review contracts for compliance related requirements.
Initiate, document, and implement the corrective action program, including root cause analysis and evaluation of the effectiveness of the preventive actions.
Assist in the internal auditing process.
Host external regulatory, customer and accreditation audits.
Report periodic assessments (scorecards) to divisional and regional management.
Provide, and document training for compliance and technical related activities.
Document and disposition non-conformances.
Manage compliance related information, data, and the associate records.
Submit customer contact information for customer surveys, investigate and document customer complaints.
Participate in investigations of ethical and technical deviations.

Minimum Requirements:
Strong skills in Microsoft Office suite, especially Word, Excel, and Power Point.
Have ability to write and speak English.
Pass a pre-employment drug screen and background check.
Collaborate as part of a cohesive team, as well as the ability to work independently with minimal supervision.
Flexibility regarding scheduling (open to working nights or days for auditing).
Excellent written and verbal communication skills.
Must adhere to all Mistras Compliance, Human Resources Employee Manual and Code of Conduct Requirements.

Essential Physical Functions:No specific physical requirements defined.
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.MISTRAS Group, Inc. is committed to equal employment opportunity. Employment decisions including initial hiring and all matters involving the terms and conditions of employment will be made without regard to any protected class under applicable law. If hired, the employment relationship is "At-Will," which means that employment can be terminated at any time, and for any reason, at the option of either the Company or the employee. Please direct questions about these policies to a MISTRAS Group, Inc. Human Resources representative. By submitting & signing , I hereby understand and agree to the terms and conditions of employment as outlined above. I certify that the responses and information provided in this application (including any other supporting documentation such as a cover letter, resume, or transcript) are true and accurate to the best of my knowledge. I understand that misrepresenting or omitting information requested is cause for dismissal at any time, without notice. I hereby give the Company permission to contact schools, previous employers (unless otherwise indicated), references, and others disclosed in my application. Note to Applicants:Smoking is prohibited in all indoor areas of the Company. Employees may use designated smoking areas (if established) in accordance with applicable state and local law.Rhode Island Applicants: The Company is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island, and is therefore covered by the state's workers' compensation law.Initial (if applicable): Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Initial (if applicable): Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAPH OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.Mistras Group, Inc. is an Equal Opportunity Employer/Veterans/Disabled:#LI-LS1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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