Patient Experience Representative
1 month ago
Schedule: 7am-3:30pm every other Sat & Sun + every other Holiday This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounterCheck In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial CounselingAdministrative:Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededAdmin Support for Admissions, Discharges, and TransfersReconciliation of Patient Charts during admissions and dischargesUpdating and reconciling the Patient Monitoring System upon admission, discharges, and transfers.To qualify, you must have:A high school level of education, Bachelor's Degree preferredPrior customer service or administrative experience preferredThe ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsThe ability to work with diverse internal and external constituenciesBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
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Patient Experience Representative
2 weeks ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryBoston Children's Hospital is seeking a skilled Patient Experience Representative to join our team. As a key member of our Emergency Department, you will play a vital role in providing exceptional customer service and supporting administrative operations.Key ResponsibilitiesProvide positive and effective customer service to patients, families, and...
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Patient Experience Representative
2 days ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Experience Representative to join our team at Boston Children's Hospital. As a key member of our clinical support team, you will play a vital role in ensuring that our patients and families receive exceptional care and service.Key ResponsibilitiesProvide positive and effective customer...
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Patient Experience Representative
6 days ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Experience Representative to join our team at Boston Children's Hospital. As a key member of our Emergency Department, you will play a critical role in providing exceptional customer service and supporting the administrative operations of our department.Key ResponsibilitiesProvide...
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Patient Experience Representative II
2 days ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a highly skilled Patient Experience Representative II to join our team at Boston Children's Hospital. This is a unique opportunity to make a meaningful impact on the lives of our patients and families.Key ResponsibilitiesProvide exceptional customer service to patients and families, responding to routine inquiries and resolving...
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Patient Experience Representative- Urology
3 weeks ago
Boston, United States Children's Hospital Boston Full time76801BRJob Posting Title:Patient Experience Representative- UrologyDepartment:UrologyAutoReqId:76801BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description: Schedule: 8:30-5 M-F *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This...
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Patient Experience Representative- Urology
4 days ago
Boston, United States Boston Children's Hospital Full timeSchedule: 8:30-5 M-F *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This Patient Experience Representative is hybrid (1-2 days remote after training) and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit...
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Patient Experience Representative II
1 month ago
Boston, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions* The Patient Experience Representative will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile...
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Patient Experience Representative II
4 days ago
Boston, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions* The Patient Experience Representative will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile...
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Neurology Patient Experience Representative
2 days ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Experience Representative to join our Neurology team at Boston Children's Hospital. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our patients and families.Key ResponsibilitiesProvide positive and effective customer...
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Per Diem Patient Experience Representative
4 days ago
Boston, Massachusetts, United States Children's Hospital Boston Full time{"Job Posting Title": "Per Diem Patient Experience Representative", "Department": "Radiology", "Job Posting Category": "Administration", "Job Posting Description": "We are seeking a Per Diem Patient Experience Representative to provide exceptional customer service to patients and families in our Radiology department. Responsibilities include: * Providing...
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Patient Experience Representative- Urology
3 weeks ago
Boston, United States Boston Children's Hospital Full timeJob Posting Description Schedule: 8:30-5 M-F *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This Patient Experience Representative is hybrid (1-2 days remote after training) and will be responsible for: Patient Encounter Management: Providing positive and effective customer...
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Temporary Patient Experience Representative
2 weeks ago
Boston, United States Children's Hospital Boston Full time76815BRJob Posting Title:Temporary Patient Experience Representative - RadiologyDepartment:RadiologyAutoReqId:76815BRStatus:Part-TimeStandard Hours per Week:1 Job Posting Category:RadiologyJob Posting Description: The Department of Pediatric Radiology provides a full range of imaging services for newborns, infants, children, teenagers, young adults, and...
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Patient Experience Representative
2 months ago
Boston, United States Boston Children's Hospital Full timeBoston Childrens Hospital is currently hiring in multiple departments for several part time Patient Experience Representatives. Our biggest need right now is 3-11:30 pm coverage, but we also have overnight openings. This role would be working every other Sat & Sun (8 hours each day) + every other Holiday. Hiring in; Cardiology and ICU This Patient Experience...
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Patient Experience Representative
4 days ago
Boston, United States Boston Children's Hospital Full timeBoston Children’s Hospital is currently hiring in multiple departments for several part time Patient Experience Representatives. Our biggest need right now is 3-11:30 pm coverage, but we also have overnight openings. This role would be working every other Sat & Sun (8 hours each day) + every other Holiday. Hiring in; Cardiology and ICU This Patient...
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Patient Experience Representative
2 months ago
Boston, United States Boston Children's Hospital Full timeJob Posting Description Boston Children's Hospital is currently hiring in multiple departments for several part time Patient Experience Representatives. Our biggest need right now is 3-11:30 pm coverage, but we also have overnight openings. This role would be working every other Sat & Sun (8 hours each day) + every other Holiday. Hiring in; Cardiology and...
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Patient Experience Representative
1 month ago
Boston, United States Boston Children's Hospital Full timeSchedule: Should be able to pick up week day shifts and weekend day shiftsThis per diem Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required...
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Temporary Patient Experience Representative
1 month ago
Boston, United States Children's Hospital Boston Full time76815BRJob Posting Title:Temporary Patient Experience Representative - RadiologyDepartment:RadiologyAutoReqId:76815BRStatus:Part-TimeStandard Hours per Week:1 Job Posting Category:RadiologyJob Posting Description: The Department of Pediatric Radiology provides a full range of imaging services for newborns, infants, children, teenagers, young adults, and...
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Lead Patient Experience Representative
2 days ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryBoston Children's Hospital is seeking a highly skilled and compassionate Lead Patient Experience Representative to join our Ophthalmology department. As a key member of our team, you will be responsible for delivering exceptional patient care and ensuring a positive experience for our patients and families.Key ResponsibilitiesProvide exceptional...
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Boston, United States Children's Hospital Boston Full time76672BRJob Posting Title:Patient Experience Representative- overnight weekends: NICUDepartment:Patient Services-NursingAutoReqId:76672BRStatus:Part-TimeStandard Hours per Week:8 Job Posting Category:Hospital OperationsJob Posting Description: Schedule: 8 hours/week, overnight (11pm-7:30am), every other Sat & Sun + every other Holiday This Patient Experience...
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Boston, United States Children's Hospital Boston Full time76820BRJob Posting Title:Per diem Patient Experience Representative- PsychiatryDepartment:Psychiatry and Behavioral Sciences AutoReqId:76820BRStatus:Part-TimeStandard Hours per Week:1 Job Posting Category:AdministrationJob Posting Description: Schedule: We would like coverage for the following shifts: M-F 7:30AM-4PM or 10:30-7PM. Or ½ time of either. This...