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Patient Experience Representative II
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Boston, United States Boston Children's Hospital Full timeThe Nutrition Center at Boston Children’s Hospital is dedicated to providing infants, children, adolescents, and young adults with comprehensive nutrition assessments, a vital part of a fully customized care plan for many conditions. We design balanced diets to help patients manage their condition, grow and develop, and, ultimately, improve their quality...
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Patient Experience Representative II
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Boston, United States Children's Hospital Boston Full time76947BRJob Posting Title:Patient Experience Representative II - North Dartmouth (onsite)Department:Ambulatory Services- Outpatient AdministrationAutoReqId:76947BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description:*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not...
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Patient Experience Representative II: Urology
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Boston, United States Boston Children's Hospital Full timeThe level 2 Patient Experience Representative is hybrid (1 day WFH) and will be responsible for monitoring clinic activity to ensure the best possible patient experience. Assists with resolving customer service and scheduling issues. Provides positive and effective customer service that supports departmental and hospital operations. PER Positions are...
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Patient Experience Representative
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Boston, United States Children's Hospital Boston Full time76221BRJob Posting Title:Patient Experience Representative - Weekend EveningsDepartment:Cardiovascular ProgramAutoReqId:76221BRStatus:Part-TimeStandard Hours per Week:8 Job Posting Category:AdministrationJob Posting Description: Boston Childrens Hospital is currently hiring in multiple departments for several part time Patient Experience Representatives....
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Senior Patient Experience Representative
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Boston, United States Boston Children's Hospital Full timeWe currently have an open position in our Boston office for a Senior Patient Experience Representative role. This role will support multiple sub-specialties within Ophthalmology. The shifts can vary, and some hours can start as early as 7:15-3:15 pm, 8-4:30 pm, 8:30-5 pm, 9-5:30 or 11 am-7:30 pm (rare) and requires Saturday clinic coverage as well (once...
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Patient Experience Representative
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Boston, United States Boston Children's Hospital Full timeJob Posting Description Boston Children's Hospital is currently hiring in multiple departments for several part time Patient Experience Representatives. Our biggest need right now is 3-11:30 pm coverage, but we also have overnight openings. This role would be working every other Sat & Sun (8 hours each day) + every other Holiday. Hiring in; Cardiology and...
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Patient Experience Representative
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Boston, United States Children's Hospital Boston Full time77417BRJob Posting Title:Patient Experience Representative - Dental ServicesDepartment:Dental ServicesAutoReqId:77417BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description: The Department of Dentistry at Boston Children's Hospital is one of the largest pediatric dentistry services providers in New England. We...
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Senior Patient Experience Representative
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Boston, United States Boston Children's Hospital Full timeWe currently have an open position in our Boston office for a Senior Patient Experience Representative role. This role will support multiple sub-specialties within Ophthalmology. The shifts can vary, and some hours can start as early as 7:15-3:15 pm, 8-4:30 pm, 8:30-5 pm, 9-5:30 or 11 am-7:30 pm (rare) and requires Saturday clinic coverage as well (once...
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Senior Patient Experience Representative
3 weeks ago
Boston, United States Boston Children's Hospital Full timeWe currently have an open position in our Boston office for a Senior Patient Experience Representative role. This role will support multiple sub-specialties within Ophthalmology. The shifts can vary, and some hours can start as early as 7:15-3:15 pm, 8-4:30 pm, 8:30-5 pm, 9-5:30 or 11 am-7:30 pm (rare) and requires Saturday clinic coverage as well (once...
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Senior Patient Experience Representative
3 weeks ago
Boston, United States Boston Children's Hospital Full timeWe currently have an open position in our Boston office for a Senior Patient Experience Representative role. This role will support multiple sub-specialties within Ophthalmology. The shifts can vary, and some hours can start as early as 7:15-3:15 pm, 8-4:30 pm, 8:30-5 pm, 9-5:30 or 11 am-7:30 pm (rare) and requires Saturday clinic coverage as well (once...
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Senior Patient Experience Representative
3 weeks ago
Boston, United States Boston Children's Hospital Full timeWe currently have an open position in our Boston office for a Senior Patient Experience Representative role. This role will support multiple sub-specialties within Ophthalmology. The shifts can vary, and some hours can start as early as 7:15-3:15 pm, 8-4:30 pm, 8:30-5 pm, 9-5:30 or 11 am-7:30 pm (rare) and requires Saturday clinic coverage as well (once...
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Patient Services Coordinator II
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Sr. Patient Experience Representative
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Boston, United States Children's Hospital Boston Full time75874BRJob Posting Title:Sr. Patient Experience Representative (Waltham, On-site)Department:RadiologyAutoReqId:75874BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:RadiologyJob Posting Description:The Senior Patient Experience Representative will be responsible for monitoring clinic activity to ensure the best possible patient experience....
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Phlebotomist Patient Services Representative
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South Boston, United States Global Technical Talent Full timePhlebotomist Patient Services Representative Contract Duration 6+ months OnsiteJob Description: The Phlebotomist Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine and for insights into life-defining health decisions. The Phlebotomist Patient Services Representative...
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Patient Experience Representative
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Boston, United States Children's Hospital Boston Full time77443BRJob Posting Title:Patient Experience Representative - Neurology (Waltham, onsite)Department:NeurologyAutoReqId:77443BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description: *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This...
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Boston, United States Children's Hospital Boston Full time76820BRJob Posting Title:Per diem Patient Experience Representative- PsychiatryDepartment:Psychiatry and Behavioral Sciences AutoReqId:76820BRStatus:Part-TimeStandard Hours per Week:1 Job Posting Category:AdministrationJob Posting Description: Schedule: We would like coverage for the following shifts: M-F 7:30AM-4PM or 10:30-7PM. Or ½ time of either. This...
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Boston, United States Children's Hospital Boston Full time77103BRJob Posting Title:ICU: Patient Experience Representative- overnight weekendsDepartment:Information Services Administrative Services AutoReqId:77103BRStatus:Part-TimeStandard Hours per Week:8 Job Posting Category:AdministrationJob Posting Description: Schedule: 8 hours/week every other Sat & Sun + every other Holiday 11pm-7:30am This Patient...
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Patient Services Coordinator II
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Boston, United States Massachusetts General Hospital Full timeUnder the general direction of the Administrative Manager, the Patient Services Coordinator (PSC) II provides administrative support to healthcare providers in a high-volume ambulatory setting, functioning as the primary interface between the patient and the providers. The PSC II is expected to effectively organize priorities, complete tasks on time and...
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Patient Experience Representative I
3 weeks ago
Boston, United States Children's Hospital Boston Full time77517BRJob Posting Title:Patient Experience Representative I - Waltham (onsite)Department:OphthalmologyAutoReqId:77517BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description:*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) Schedule:...
Patient Experience Representative II
2 months ago
*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions* The Patient Experience Representative will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounterAnswer and screen call center phone line.Check In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial CounselingAdministrative:Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededSchedule will be: Sunday: 8am to 2:30pmMonday: 8am to 5:30pmThursday: 8am to 5:30pmFriday: 8am to 5:30pmSaturday: 8am to 3:30pmTo qualify, you must have:A high school level of education required. Bachelor's Degree preferredMinimum of 6 months relevant healthcare experience required.Bilingual in Spanish preferred.The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsThe ability to work with diverse internal and external constituenciesBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.#LI-onsite
