Current jobs related to Patient Experience Representative- Medical Specialties: Hybrid - Boston - Boston Children's Hospital
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Medical Specialties
4 weeks ago
Boston, United States Boston Children's Hospital Full timeSchedule: 7:30-4 M-F *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This Patient Experience Representative is hybrid in our Medical Specialties unit and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit...
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Medical Specialties
4 weeks ago
Boston, United States Boston Children's Hospital Full timeSchedule: 7:30-4 M-F *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This Patient Experience Representative is hybrid in our Medical Specialties unit and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit...
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Boston, MA, US Boston Children's Hospital Full timePlease note: This role is mainly in a call center/behind the scenes setting Schedule: 8-4:30, 8:30-5, OR 7:30-4pm Hybrid schedule: During training, you will be onsite for at least three months. After training- hybrid schedule will change depending on Dept needs *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not...
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Medical Specialties
4 weeks ago
Boston, MA, US Boston Children's Hospital Full timeSchedule: 7:30-4 M-F *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This Patient Experience Representative is hybrid in our Medical Specialties unit and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit...
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Boston, United States Children's Hospital Boston Full time76559BRJob Posting Title:Patient Experience Representative- Hybrid: Learning DisabilitiesDepartment:NeurologyAutoReqId:76559BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description: Schedule: + 8:00-4:30pm + Thursdays: 7:30-4:00pm Hybrid after training *PER Positions are currently eligible for a Sign-on Bonus...
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Senior Patient Experience Representative
4 weeks ago
Boston, United States Boston Children's Hospital Full timeWe currently have an open position in our Boston office for a Senior Patient Experience Representative role. This role will support multiple sub-specialties within Ophthalmology. The shifts can vary, and some hours can start as early as 7:15-3:15 pm, 8-4:30 pm, 8:30-5 pm, 9-5:30 or 11 am-7:30 pm (rare) and requires Saturday clinic coverage as well (once...
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Patient Experience Representative- Urology
1 month ago
Boston, United States Boston Children's Hospital Full timeSchedule: 8:30-5 M-F *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This Patient Experience Representative is hybrid (1-2 days remote after training) and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit...
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Patient Experience Representative- Urology
3 weeks ago
Boston, United States Boston Children's Hospital Full timeSchedule: 8:30-5 M-F *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks)This Patient Experience Representative is hybrid (1-2 days remote after training) and will be responsible for: Patient Encounter Management: Providing positive and effective customer service that supports unit...
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Patient Experience Representative- Urology
2 months ago
Boston, United States Boston Children's Hospital Full timeJob Posting Description Schedule: 8:30-5 M-F *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This Patient Experience Representative is hybrid (1-2 days remote after training) and will be responsible for: Patient Encounter Management: Providing positive and effective customer...
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Patient Experience Representative- Urology
3 weeks ago
Boston, United States Boston Children's Hospital Full timeSchedule: 8:30-5 M-F *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks)This Patient Experience Representative is hybrid (1-2 days remote after training) and will be responsible for: Patient Encounter Management: Providing positive and effective customer service that supports unit...
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Senior Patient Experience Representative
6 days ago
Boston, United States Boston Children's Hospital Full timeWe currently have an open position in our Boston office for a Senior Patient Experience Representative role. This role will support multiple sub-specialties within Ophthalmology. The shifts can vary, and some hours can start as early as 7:15-3:15 pm, 8-4:30 pm, 8:30-5 pm, 9-5:30 or 11 am-7:30 pm (rare) and requires Saturday clinic coverage as well (once...
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Senior Patient Experience Representative
6 days ago
Boston, United States Boston Children's Hospital Full timeWe currently have an open position in our Boston office for a Senior Patient Experience Representative role. This role will support multiple sub-specialties within Ophthalmology. The shifts can vary, and some hours can start as early as 7:15-3:15 pm, 8-4:30 pm, 8:30-5 pm, 9-5:30 or 11 am-7:30 pm (rare) and requires Saturday clinic coverage as well (once...
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Senior Patient Experience Representative
6 days ago
Boston, United States Boston Children's Hospital Full timeWe currently have an open position in our Boston office for a Senior Patient Experience Representative role. This role will support multiple sub-specialties within Ophthalmology. The shifts can vary, and some hours can start as early as 7:15-3:15 pm, 8-4:30 pm, 8:30-5 pm, 9-5:30 or 11 am-7:30 pm (rare) and requires Saturday clinic coverage as well (once...
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Senior Patient Experience Representative
6 days ago
Boston, United States Boston Children's Hospital Full timeWe currently have an open position in our Boston office for a Senior Patient Experience Representative role. This role will support multiple sub-specialties within Ophthalmology. The shifts can vary, and some hours can start as early as 7:15-3:15 pm, 8-4:30 pm, 8:30-5 pm, 9-5:30 or 11 am-7:30 pm (rare) and requires Saturday clinic coverage as well (once...
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Boston, United States Children's Hospital Boston Full time76820BRJob Posting Title:Per diem Patient Experience Representative- PsychiatryDepartment:Psychiatry and Behavioral Sciences AutoReqId:76820BRStatus:Part-TimeStandard Hours per Week:1 Job Posting Category:AdministrationJob Posting Description: Schedule: We would like coverage for the following shifts: M-F 7:30AM-4PM or 10:30-7PM. Or ½ time of either. This...
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Patient Experience Representative
2 weeks ago
Boston, United States Children's Hospital Boston Full time77417BRJob Posting Title:Patient Experience Representative - Dental ServicesDepartment:Dental ServicesAutoReqId:77417BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description: The Department of Dentistry at Boston Children's Hospital is one of the largest pediatric dentistry services providers in New England. We...
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Administrative Patient Experience Rep
1 day ago
Boston, United States Boston Children's Hospital Full time73414BRAmbulatory ServicesJob Posting DescriptionMonday - Friday day shift HYBRID (2 days WFH/3 days in-person). Shifts can be either 7:30am-8:30am- 4pm/5:00 pm. Location can be either Waltham or Boston.$2,000 sign-on bonus (terms/taxes apply).At the current moment, we are focusing our hiring efforts for our Oral Surgery Department. Dental administrative...
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Boston, United States Children's Hospital Boston Full time76820BRJob Posting Title:Per diem Patient Experience Representative- PsychiatryDepartment:Psychiatry and Behavioral Sciences AutoReqId:76820BRStatus:Part-TimeStandard Hours per Week:1 Job Posting Category:AdministrationJob Posting Description: Schedule: We would like coverage for the following shifts: M-F 7:30AM-4PM or 10:30-7PM. Or time of either. This...
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Sr. Patient Experience Representative
5 months ago
Boston, United States Children's Hospital Boston Full time75874BRJob Posting Title:Sr. Patient Experience Representative (Waltham, On-site)Department:RadiologyAutoReqId:75874BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:RadiologyJob Posting Description:The Senior Patient Experience Representative will be responsible for monitoring clinic activity to ensure the best possible patient experience....
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Patient Experience Representative
4 weeks ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryBoston Children's Hospital is seeking a highly skilled and compassionate Patient Experience Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional customer service, coordinating patient encounters, and ensuring a smooth and efficient patient flow.Key ResponsibilitiesProvide...
Patient Experience Representative- Medical Specialties: Hybrid
2 months ago
*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This Patient Experience Representative is hybrid in Boston and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounterCheck In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial CounselingAdministrative:Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededTo qualify, you must have:A high school level of education, Bachelor's Degree preferredPrior customer service or administrative experience preferredThe ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsThe ability to work with diverse internal and external constituenciesSchedule: 8:30-5pm M-FBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.#LI-Hybrid
