Customer Service Concierge

4 weeks ago


Dulles, VA, United States Signature Flight Support Corporation Full time

Job Description

Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide.  Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. 

The Customer Service Concierge will act as the first point of contact for all customers to the Signature Flight Support FBO locations. A successful candidate will consistently provide excellent customer service ensuring customers feel welcomed and valued. Other key responsibilities will include vehicle valet, luggage handling, fulfilling customer requests, etc. 



Job Responsibilities
  • Resolve customer requests, questions and concerns regarding the Company’s services or products
  • Transport customers by vehicle to and from airport terminal and local hotels as needed
  • Experience driving vehicles with both manual and automatic transmission
  • Assist customers with loading and unloading baggage as needed
  • Assist crew or passengers with directions or recommendations for food, lodging, etc.
  • Contact customers by verbal or written communications thanking them for using Signature Flight Support
  • Maintain and stock amenities in customer areas and ensure that lobby and restroom are clean and free of debris
  • Comply with Company policies and procedures related to customer service standards, ramp, safety, and security procedures
  • Identify crew members, passengers, visitors, and business partners in accordance with the Company’s security procedures
  • Assist Customer Service Representatives as needed
  • Perform other duties as assigned

Job Qualifications
  • High School diploma or GED
  • Prior hospitality and/or customer service experience preferred
  • Strong interpersonal, oral and written communication skills 
  • Must possess a valid state driver’s license

An Equal Opportunity Employer including Disability/Vet


About Us

From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.

     Our Benefits:

  • Medical/prescription drug, dental, and vision Insurance
  • Health Savings Account
  • Flexible Spending Accounts
  • Life Insurance
  • Disability Insurance
  • 401(k)
  • Critical Illness, Hospital Indemnity and Accident Insurance
  • Identity Theft and Legal Services
  • Paid time off
  • Paid Maternity Leave
  • Tuition reimbursement 
  • Training and Development
  • Employee Assistance Program (EAP) & Perks



  • Dulles, Virginia, 20166, Loudoun County, VA, United States Enterprise Mobility Full time

    OverviewEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...


  • Dulles, United States Signature Flight Support Corporation Full time

    Job DescriptionSignature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide.  Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. The...


  • Dulles, United States MARCO POLO HOTEL Full time

    Processing sales transactions and taking payments - Calculating the cost of products or services - Calculating and returning change for cash transactions - Maintaining adequate change denominations and requesting additional change - Answering customer questions about products or services and providing recommendations based on customer needs - Cross-selling...


  • Dulles, United States The US Water Culligan Group Full time

    Job description Work in office administration and customer service for a recognized brand and industry leader offering best in class products and service! Enjoy a competitive compensation and benefits package, as well as ongoing training and development opportunities. Culligan is one of the world's most recognized leaders in water quality solutions. We are...


  • Dulles, United States SIXT USA Full time

    **Company Description** - Exceptional interpersonal and relationship building skills - Strong verbal and written communication skills - Strong organizational skills and the ability to multi-task - Ability to manage stressful or unusual situations to maintain good customer service **What you will do**: - Welcome all customers as they arrive on the lot - Ask...


  • Dulles, United States Capital Mechanical Full time

    **Job Title**: Customer Service Administrative Assistant **Salary**: up to $46,000 a year (DOE) **Job description** **WHAT ARE WE LOOKING FOR?** **WHAT WILL YOUR DAY LOOK LIKE?** - Front line customer - focused position - Manage incoming calls and identify and assess customers' needs - Residential appointment scheduling. - Dispatching and communicating...


  • Dulles, United States StoneSprings Hospital Center Full time

    **Schedule: PRN (As Needed) | Every Other Weekend Friday and Saturday 10pm-6am**: Do you have the career opportunities as a Customer Service Registrar PRN you want with your current employer? We have an exciting opportunity for you to join StoneSprings Hospital Center which is part of the nation's leading provider of healthcare services, HCA...


  • Dulles, United States United Airlines Full time

    **Description**: There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of...


  • Dulles, United States Unifi Full time

    Summary Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, must speak bilingual (English/Spanish), provide first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily! Responsibilities Assists passengers with their baggage pick-up. Assists...


  • Dulles, United States Unifi Full time

    Summary Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, must speak bilingual (English/Spanish), provide first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily! Responsibilities Assists passengers with their baggage pick-up. Assists...


  • Dulles, United States SkyReps LLC Full time

    Job Overview: **Duties**: - Enter and Update Cargo Reservations using Airline's Cargo Reservation System - Verify capacity, routings and plan and prioritize the FBL and Priority List for each flight - Conduct data entry tasks accurately and efficiently - Respond to Track and Trace requests - Communicate effectively with customers to understand their...


  • Dulles, United States United Airlines Full time

    There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the...


  • Dulles, United States StoneSprings Hospital Center Full time

    **Schedule: Part-Time | Monday - Friday 1pm-5pm**: **Benefits**: StoneSprings Hospital Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: - Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include...


  • Dulles, United States ABM Industries Full time

    The Customer Service Ticketing Counter is responsible for assisting airline passengers by verifying government-issued identification, issuing passenger baggage tags, and moving such tagged baggage to the client conveyor belt system.**Specific Duties/Essential Job Functions**: (Other duties may be assigned) - Meet and greet airline customers in a positive and...


  • Dulles, United States Sodexo Full time

    Multiple part-time & full-time food server positions open with Sodexo at the Virgin Atlantic Clubhouse in Dulles Airport in Dulles, VA. Servers at the Virgin Atlantic Clubhouse greet every passenger with a smile, are friendly and attentive, customizing each dining experience to meet, exceed our business class passenger’s expectations. What You Can Expect...


  • Dulles, United States Sodexo Full time

    Multiple part-time & full-time food server positions open with Sodexo at the Virgin Atlantic Clubhouse in Dulles Airport in Dulles, VA. Servers at the Virgin Atlantic Clubhouse greet every passenger with a smile, are friendly and attentive, customizing each dining experience to meet, exceed our business class passenger’s expectations. What You Can Expect...


  • Dulles, United States Atlantic Aviation Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Aviation Front Desk Customer Service Representative Job Did you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Front Desk Customer Service...


  • Dulles, United States Heartfulness Education Trust Full time

    The Heartfulness Institute is a not-for-profit organization that aims to promote spiritual evolution through practical and innovative approaches. With a broad range of resources to meet different levels and needs, the Institute offers meditation, relaxation, leadership, well-being, and lifestyle programs to individuals around the world. **Work Location:...


  • Dulles, United States EMCOR Group Full time

    **Description** **Essential Duties and Responsibilities:** + Responsible for managing execution and profitability of Fire Alarm and Sprinkler Service Centers and Service Agreements. + Coordinate all fire alarm and sprinkler service work including Service Calls, T&M, testing, quotes. + Schedule Service Calls and Testing Dates with customers and field...


  • Dulles, United States EMCOR Group, Inc. Full time

    Essential Duties and Responsibilities: * Responsible for managing execution and profitability of Fire Alarm and Sprinkler Service Centers and Service Agreements. * Coordinate all fire alarm and sprinkler service work including Service Calls, T&M, testing, quotes. * Schedule Service Calls and Testing Dates with customers and field service technicians *...


  • Dulles, United States EMCOR Group Full time

    **Description** **Essential Duties and Responsibilities:** + Responsible for managing execution and profitability of Fire Alarm and Sprinkler Service Centers and Service Agreements. + Coordinate all fire alarm and sprinkler service work including Service Calls, T&M, testing, quotes. + Schedule Service Calls and Testing Dates with customers and field...