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Customer Service Representative Entry Level

2 months ago

Kahului HI, United States Raising Cane's Full time $17 - $18

$17 per hour - $18 per hour

As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don’t have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.

Within your first year of working in the Restaurant, you can earn up to an extra dollar fifty per hour in pay increases through additional training, certifications, and performance evaluations If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team

Qualities of awesome Canes Customer Service Associate: 
Team player 
Excellent communicator 
Happy, Courteous and Enthusiastic
Hard working and attentive 
Responsible and dependable
Authentic and genuine
Takes pride in doing a good job

Benefits available for hourly Crew:
~ Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Pet Insurance, Auto and Renter’s Insurance, and ID Theft Protection
~401(k) With Safe Harbor Employer Match (age 21 & older)
~ Crewmember Assistance Program
~ Education assistance
~ Pet Insurance


Perks & Rewards for hourly Crew:
Paid Time Off*
Closed for all major holidays**
Early closure for company events
Casual Work Attire
Flexible Scheduling
Perkspot Employee Discount Program
*Must satisfy hours requirement per year
**Locations may vary


ESSENTIAL FUNCTIONS OF THE POSITION : 
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Lift and carry, push or pull heavy objects up to 50 pounds 
Kneel, bend, twist or stoop
Ascend or descend stairs
Reach and grasp objects (including above head and below waistline)
Excellent verbal and written communication
Ability to show up to scheduled shifts on time
Cleaning tables, floors and other areas of the Restaurant
Taking orders from Customers and processing payments efficiently
Follow proper safety procedures when handling and/or preparing food
Ability to multitask 

ADDITIONAL REQUIREMENTS :
Must be 16 years of age or older
Provide all Customers with quick and friendly service
Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
Work under pressure and at a fast pace
Align with Raising Cane’s culture by balancing Working Hard and Having Fun
Take initiative
Comply with Company policies
Raising Cane’s appreciates & values individuality. EOE