Customer Service Representative

4 weeks ago


Kahului, Hawaii, United States Hawaii Petroleum Inc Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Hawaii Petroleum Inc. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to provide top-notch service to our customers.

Key Responsibilities
  • Provide exceptional customer service to all customers, including HFN program and lubricant sales.
  • Creation and maintenance of customer accounts, including orientation of new account members and troubleshooting issues.
  • Act as the face of our wholesale operations, requiring strong communication, empathy, and problem-solving skills.
  • Ensure compliance with all Federal, State, Local, and Company safety, health, and environmental regulations.
  • Perform other duties and special projects as assigned.
Requirements
  • High school diploma or GED equivalent required.
  • Minimum 3 years of customer service experience preferred.
  • Professional level communication and interpersonal skills.
  • Proficiency in Microsoft Office applications, including Teams, Word, Excel, Outlook, and PowerPoint.
  • Detail-oriented and proactive with ability to multitask and prioritize projects.
  • Valid Type 3 Driver's License and reliable transportation required.


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