See more Collapse

Store Protection Specialist

4 weeks ago

Dublin CA, United States Ross Stores Full time

Our values start with our people, join a team that values you

We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:

This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.

ESSENTIAL FUNCTIONS:

Maintaining Safe & Secure Environment:

  • Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.
  • Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.
  • Removes clutter and ensures safe, clear egress to emergency exits.

Developing Great Teams & Partnerships:

  • Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.
  • Treats all Customers and Associates with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.
  • Other duties as assigned to support Loss Prevention initiatives.

Personal and Store Brand

  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company dress code.

Mitigating Theft ; Fraud:

  • Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.
  • Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.
  • Adheres to Company policy for external theft response.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.

Minimizing Operational Shortage:

  • Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.
  • Observes and validates proper checkout procedures for Customers and Associates.

COMPETENCIES:

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

  • High School education or equivalent required, AA degree preferred.
  • One year retail supervisor experience or similar training preferred.
  • One year loss prevention/security training preferred.
  • Active Security Guard License preferred
  • Ability to work effectively in a fast-paced environment.
  • Strong communication skills.
  • Demonstrated ability to build and maintain relationships with the Store team.
  • Excellent Customer service skills.
  • Proven ability to effectively resolve conflict.
  • Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.

PHYSICAL REQUIREMENTS/ADA:

  • Consistent timeliness and regular attendance.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Must be able to raise or lower objects more than 25 lbs. from one level to another (includes upward pulling).
  • Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).
  • Certain assignments may require other qualifications and skills.

SUPERVISORY RESPONSIBILITIES:

None

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

The base pay range for this role is $16.50-$17.00. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

Required

Preferred

Job Industries

We have other current jobs related to this field that you can find below

  • Store Protection Specialist

    1 month ago

    Dublin, United States Ross Stores, Inc Full time

    Our values start with our people, join a team that values you! We are the nation's largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and...

  • Store Protection Specialist

    1 month ago

    Dublin, United States Ross Stores Full time

    Our values start with our people, join a team that values you!We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting...

  • Store Protection Specialist

    1 month ago

    Dublin, CA, United States Ross Stores Full time

    Our values start with our people, join a team that values you!We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting...

  • Community Partnerships Specialist

    4 weeks ago

    Dublin, CA, United States Ross Stores Full time

    Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. Our commitment to Diversity, Equity & Inclusion, and our community. We strive to be a positive force in our community. 7 billion, we are a Fortune 500 company who is committed to providing an inclusive work...

  • Materials and Stores Specialist

    2 weeks ago

    Sacramento County, CA, United States CA Department of Tax and Fee Administration Full time

    Are you interested in making life better for Californians? Are you looking for a career and not just a job? Do you want to create a meaningful impact in your community? If you answered yes to any of these questions, then the California Department of Tax and Fee Administration (CDTFA) has a career opportunity waiting for you! California not only needs you, it...

  • District Asset Protection Manager

    2 weeks ago

    Dublin, United States Burlington Stores Full time

    **LOCATION** 6900 Amador Plaza Rd Dublin CA US 94568 **Overview** If you are interested in advancing your asset protection career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a District Asset Protection Manager! Are you an experienced Asset Protection Manager with strong leadership...

  • Materials and Stores Specialist

    4 weeks ago

    San Bernardino County, CA, United States Department of State Hospitals Full time

    The MSS is a lead position over lower-level Warehouse staff. Responsibilities include but are not limited to the following: receipt, storage, issuance, and shipping of a large volume of various supplies and equipment for the entire hospital; accurately verifying goods received against bills of lading, purchase orders, and storeroom supply orders; preparing...

  • Materials and Stores Specialist

    4 weeks ago

    Sacramento County, CA, United States Department of Water Resources Full time

    Under the direction of the Staff Services Manager I (SSMI) in the Materials Management Unit (MMU) of Purchasing Services, the incumbent will perform a variety of warehouse functions. Those functions include, but are not limited to, receiving, storing, and issuing goods, inventory control of commodities and Information Technology goods. This position is based...

  • Materials and Stores Specialist

    4 weeks ago

    Sacramento County, CA, United States Franchise Tax Board Full time

    Under the direction of the Business Service Officer I Supervisor, the Materials & Stores Specialist independently performs a variety of the following lead duties: responsible for the pickup, staging and destruction of confidential materials throughout the Central Office. Receives incoming shipments ensuring for accuracy, checks incoming purchase orders,...

  • Warehouse Specialist

    3 weeks ago

    Dublin, United States American Freight Full time

    Job Type:  Full Time, Part Time Warehouse Specialist Requirements: High School Diploma or equivalent preferred Warehouse experience is a plus, but not required for consideration Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment Must be able to lift at least lbs General Description of Duties: ...

  • Materials and Stores Specialist

    4 weeks ago

    Solano County, CA, United States California Governor's Office of Emergency Services Full time

    Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in...

  • Assistant Store Manager

    4 weeks ago

    Dublin, United States Crocs Full time

    **Assistant Store Manager**: - Requisition ID: 3377- Job Location(s): Dublin, CA, US, 94551**Overview**: As an **Operations Assistant Manage**r, you will play a crucial role in providing outstanding service to our consumers on a daily basis. Your responsibilities will include overseeing opening and closing procedures, educating team members about products...

  • Assistant Store Manager

    1 month ago

    Dublin, United States Crocs Full time

    Overview As an Operations Assistant Manager, you will play a crucial role in providing outstanding service to our consumers on a daily basis. Your responsibilities will include overseeing opening and closing procedures, educating team members about products and promotions, and driving sales targets to achieve company goals. This position offers...

  • Retail Assistant Store Manager

    1 week ago

    Dublin, United States DXL Full time

    DXL Group, the largest specialty retailer of men's Big +Tall apparel, is looking for a Retail Assistant Store Manager who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers. #FitForYou **WHAT MAKES US DIFFERENT?** - We are committed to developing our people in order to promote...

  • Store Associate Part-Time

    1 month ago

    Dublin, United States DSW Full time

    You must apply through our internal portal: ** Store Associate Part-Time** DATE: Apr 20, 2021 CITY: Dublin BRAND: DSW REQ #: 115537 LOCATION NAME: Dublin Retail Center, Dublin DEPARTMENT: Stores **General Summary** Store Associates provide friendly service to customers shopping in-store and those engaging through omni-channel services. They assess the...

  • Store Associate

    1 month ago

    Dublin, United States CVS Corporation Full time

    / / Store Associate **Store Associate** **Job ID:** 2032186BR **Category:** Cashier **Address:** 7470 Sawmill Rd. **Location:** Dublin, OH **Job Description** Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, were shaping the future of health care for people, businesses, and communities. With your talents and...

  • Customer Relations Specialist

    1 month ago

    Dublin, United States Big Sandy Superstore Full time

    Customer Relations SpecialistBig Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends...

  • Customer Experience Specialist

    3 weeks ago

    Dublin, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Customer Experience Specialist

    2 weeks ago

    Dublin, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • 03778 Store Manager

    1 month ago

    Dublin, United States CosmoProf Full time

    Job DescriptionSALLY STORE MANAGER:By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!Are you a proven leader with a strong drive to succeed? Do you believe it is...