Claims Coordinator

3 weeks ago

GRAND RAPIDS, United States Alera Group Full time

 

Lighthouse Insurance group, an Alera Group Company is seeking a Claims Coordinator to join our Property & Casualty team in Grand Rapids, MI.  

 

Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact?

Join a team where each employee is empowered to listen generously, speak straight, collaborate, and build each other up through mutual accountability and shared success?  

 

If that is what you’re looking for, this is your chance to be part of an amazing organization

 

About Lighthouse, An Alera Group Company

Established in 1995, Lighthouse is a full-service insurance firm serving communities throughout Michigan. We are proud, trusted insurance experts empowering our clients to live confidently knowing the Lighthouse Team is behind them. As an Alera Group company, our teams have access to a national pool of industry-leading resources while maintaining our unique local capabilities, relationships, and commitment to the communities we serve. We provide the best of both worlds: national scope and local service.

 

Why Work Here?

We maintain a unique model of collaboration at a local and national level enabling employees to learn, grow, and make a positive impact. We focus on listening generously, speaking straight, and building each other up through mutual accountability and shared success.

 

Objective: 

The Claims Coordinator will be responsible for managing and coordinating all aspects of the claims process for our property and casualty clients. This role involves communication with clients, insurance carriers, and internal teams to ensure a smooth and efficient claims experience. The ideal candidate will have excellent organizational skills, attention to detail, and a strong customer service orientation. This position reports to the Director of Strategic Partnerships.

 


  • Receive notices of incidents and potential losses - determine next steps and if coverage applies
  • Receive, review, and process claims documentation from clients and insurance carriers. Ensure all necessary information is collected and accurately entered into the system
  • Maintain accurate and organized records of all claims activities. Prepare and submit required reports and documentation to insurance carriers and clients
  • Work closely with insurance carriers to facilitate the claims process, including follow up, negotiations, and resolution of any issues
  • Ensure all claims activities adhere to industry regulations and company policies. Stay informed about changes in regulations and procedures
  • Identify and resolve any issues or discrepancies in claims processing. Escalate complex cases to senior staff or management as needed
  • Deliver exceptional service to clients, ensuring their needs are met and providing support throughout the claims process. Exercise independent judgment and decision-making
  • Support claims process through research and expertise
  • Identify problematic claims and take action to mitigate potential adverse effects
  • Serve as a technical resource to sales and service teams to answer coverage and procedural questions
  • Assist Claims Consultant with loss reports and present them to large middle-market clients
  • Maintain proper documentation and use of Agency management systems
  • Create and maintain a positive work environment – build trust, open communication, creative thinking & cohesive teamwork
  • Support Alera Group culture by leading by example
  • Performs other duties and projects as required

  • 1-2 years of experience in a claims handling or insurance-related role within Property and Casualty
  • Possess or willing to obtain a Property & Casualty license
  • Ability to read, analyze, and interpret insurance coverages
  • Understands proper management of workers’ compensation claims
  • Good customer service and interpersonal and analytical skills
  • Self-starter, imaginative and creative with good communication skills (verbal and written)


Compensation Structure

  • Competitive base salary


Location

  • Grand Rapids, MI (hybrid)

We offer comprehensive benefits to employees, including medical, dental, STD, LTD and life insurance, 401k, paid time off and much more.

 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

 

If you're a California resident, please read the California Consumer Privacy Act prior to applying.

 

#LI-KB

#LI-Hybrid

PandoLogic. Category:Insurance, Keywords:Claims Coordinator, Location:GRAND RAPIDS, MI-49503

  • Claims Coordinator

    3 days ago

    GRAND RAPIDS, United States Alera Group Full time

     Alera Group Midwest, formerly Lighthouse Insurance group is seeking a Claims Coordinator to join our Property & Casualty team in Grand Rapids, MI.   Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact?Join a team where each employee is empowered to listen generously, speak straight,...

  • Claims Coordinator

    3 weeks ago

    Grand Rapids, United States Alera Group, Inc. Full time

    Lighthouse Insurance group, an Alera Group Company is seeking a Claims Coordinator to join our Property & Casualty team in Grand Rapids, MI.   Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact? Join a team where each employee is empowered to listen generously, speak straight,...

  • Claims Coordinator

    3 weeks ago

    Grand Rapids, United States Alera Group Full time

    Job Description Lighthouse Insurance group, an Alera Group Company is seeking a Claims Coordinator to join our Property & Casualty team in Grand Rapids, MI.   Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact?Join a team where each employee is empowered to listen generously, speak...

  • Claims Coordinator

    7 days ago

    Grand Rapids, United States Alera Group, Inc. Full time

    Overview: Alera Group Midwest, formerly Lighthouse Insurance group is seeking a Claims Coordinator to join our Property & Casualty team in Grand Rapids, MI. Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact? Join a team where each employee is empowered to listen generously, speak...

  • Claims Coordinator

    3 weeks ago

    GRAND RAPIDS, United States Alera Group Full time

     Lighthouse Insurance group, an Alera Group Company is seeking a Claims Coordinator to join our Property & Casualty team in Grand Rapids, MI.   Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact?Join a team where each employee is empowered to listen generously, speak straight,...

  • Claims Coordinator

    2 weeks ago

    Grand Rapids, United States Alera Group, Inc. Full time

    Overview: Lighthouse Insurance group, an Alera Group Company is seeking a Claims Coordinator to join our Property & Casualty team in Grand Rapids, MI. Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact? Join a team where each employee is empowered to listen generously, speak straight,...

  • LHG - Claims Coordinator

    3 weeks ago

    Grand Rapids, United States Lighthouse, An Alera Group Company Full time

    Overview: Lighthouse Insurance group, an Alera Group Company is seeking a Claims Coordinator to join our Property & Casualty team in Grand Rapids, MI. Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact? Join a team where each employee is empowered to listen generously, speak straight,...

  • Claims Coordinator

    3 weeks ago

    Grand Rapids, MI, United States Alera Group Full time

     Lighthouse Insurance group, an Alera Group Company is seeking a Claims Coordinator to join our Property & Casualty team in Grand Rapids, MI.   Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact?Join a team where each employee is empowered to listen generously, speak straight,...

  • Claims Operations Specialist

    5 days ago

    Grand Rapids, Michigan, United States Alera Group, Inc. Full time

    Job SummaryAlera Group, Inc. is seeking a highly skilled Claims Coordinator to join our Property & Casualty team in a hybrid work environment. As a Claims Coordinator, you will be responsible for managing and coordinating all aspects of the claims process for our clients.Key ResponsibilitiesReceive and review notices of incidents and potential losses,...

  • Claims Resolution Specialist

    4 days ago

    Grand Rapids, Michigan, United States Fifth Third Full time

    Job SummaryFifth Third Bank is seeking a highly skilled Claims Resolution Specialist to join our team. As a Claims Resolution Specialist, you will be responsible for collecting and documenting accounts involved in total or repairable loss claims, coordinating with insurance carriers, and ensuring claim proceeds are received and accurate.Key...

  • Claims Resolution Specialist

    4 days ago

    Grand Rapids, Michigan, United States Fifth Third Full time

    Job SummaryFifth Third Bank is seeking a highly skilled Claims Resolution Specialist to join our team. As a Claims Resolution Specialist, you will be responsible for collecting and documenting accounts involved in total or repairable loss claims, coordinating with insurance carriers, and ensuring claim proceeds are received and accurate.Key...

  • Claims Management Specialist

    3 days ago

    Grand Rapids, Michigan, United States Alera Group Full time

    Company Overview:Lighthouse Insurance Group, part of Alera Group, is a comprehensive insurance firm dedicated to serving communities across Michigan. We pride ourselves on being trusted insurance professionals, empowering our clients to navigate their insurance needs with confidence.Position Summary:The Claims Management Specialist will oversee and...

  • Loss Claims Specialist M-F 8am-5pm

    7 days ago

    Grand Rapids, United States Fifth Third Full time

    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Under moderate supervision, collects and documents accounts involved in total or repairable loss claims involving a primary insurance carrier and/or GAP company in...

  • Loss Claims Specialist M-F 8am-5pm

    3 months ago

    Grand Rapids, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Under moderate supervision, collects and documents accounts involved in total or repairable loss claims involving a primary insurance carrier and/or GAP company in...

  • Billing Coordinator

    5 days ago

    Grand Rapids, Minnesota, United States North Homes Inc. Full time

    Job OverviewThe Billing Coordinator plays a crucial role in managing all aspects of third-party insurance and Medical Assistance (MA) billing for eligible programs at North Homes, Inc. This position requires effective collaboration and problem-solving skills to ensure smooth operations.Key ResponsibilitiesInsurance and MA Billing ManagementAcquire a...

  • Insurance Claims Specialist

    1 week ago

    Cedar Rapids, Iowa, United States Holmes Murphy & Associates Full time

    About Our Company: At Holmes Murphy & Associates, we are dedicated to enhancing our clients' claims processes and outcomes. We are seeking a Claims Consultant to contribute to our Property & Casualty division. This position involves delivering exceptional management, advocacy, and analysis of property casualty claims for our clients and internal teams,...

  • Intake & Scheduling Coordinator

    3 weeks ago

    Grand Rapids, United States Axios Professional Recruitment Full time

    Axios Professional Recruitment is partnered with a local law firm, who is actively looking to hire a qualified Intake & Scheduling Coordinator. The ideal candidate will be highly professional and self-motivated, will hold legal experience, be well-organized, tech savvy, friendly, and more. Intake & Scheduling Coordinator responsibilities: Scheduling...

  • Intake & Scheduling Coordinator

    3 weeks ago

    Grand Rapids, United States Axios Professional Recruitment Full time

    Axios Professional Recruitment is partnered with a local law firm, who is actively looking to hire a qualified Intake & Scheduling Coordinator. The ideal candidate will be highly professional and self-motivated, will hold legal experience, be well-organized, tech savvy, friendly, and more. Intake & Scheduling Coordinator responsibilities: Scheduling...

  • Territory Manager

    2 weeks ago

    Grand Prairie, United States Hancock Claims Consultants Full time

    Job DescriptionJob DescriptionHancock Claims Consultants is the nation’s leader in claims resolution service. Hancock is in a high growth mode and looking for experienced new employees to join our winning team.  Hancock is a company of hard-working team players committed to being #1 in our industry. We provide many opportunities for professional growth...

  • Medical Billing Coordinator

    1 week ago

    Grand Rapids, Michigan, United States Arbor Circle Corporation Full time

    Job OverviewPosition SummaryThe Medical Billing Coordinator will leverage their advanced technical skills and comprehensive understanding of billing procedures and insurance authorizations to deliver high-quality and efficient billing services for the organization. The ideal candidate will excel in a collaborative environment while also being capable of...