Residential & Commercial Account Manager

2 weeks ago

Noblesville, United States CenterPoint Energy Full time

CenterPoint Energy and its predecessor companies have been in business for more than 150 years.

Our Vision: Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.

Our Commitment: CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.

At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.

Job Summary

Center Point Energy is looking for a Residential & Commercial Account Managerto join our Team, located in Noblesville, Indiana.

You will have the ability to: Reporting to the Manager of Business Development, this position will be responsible for providing direct account manager support for CenterPoint Energy's Residential and Commerical customers. This position will serve as a single point of contact for customers and will be responsible for growing meter count and increasing both electric and natural gas residential and commercial utility margin.

Essential Functions
  • Serve as the single point of contact for residential and commercial customer accounts in assigned geographical region.
  • Coodinate all sales-related activities related to providing natural gas and electric service to CenterPoint Energy's Indiana customer base, including developing and cultivating relationships with key builders and developers.
  • Assist in the development of strategic business and sales plans identifying and communicating customer energy needs to attract and retain CenterPoint Energy's residential and commercial customer base and ensure exceptional customer service.
  • Strengthen relationships and gain actionable insights that drive value for residential and commercial customers, CenterPoint Energy, and improve customer commitment.
  • Communicate with key internal stakeholders and Business Development leadership regarding new business opportunities, to ensure growth targets are achived.
  • Conduct regular status meetings with key internal/external stakeholders to ensure project timelines are met and customer expectations are achieved.
  • Work directly with customer, contractors or other trade allys to ensure proper load requirements are obtained and provided to engineering for formal design.
  • Ensure work orders are created, assigned and appropriately managed throught the work order lifecycle.
  • Partner with CenterPoint Energy's Energy Efficiency team to promote and educate customers on available energy efficiency program offerings.
  • Develop and maintain key developer/builder profiles.
  • In partnership with Credit and Collections, ensure credit support/performance assurance is obtained, maintained and customer refunds are processed timely and accurately.
  • Ensure contracts are secured, executed, and properly maintained in accordance to CenterPoint Energy's tariff, authorization policy, and document retention policies.
Education Description

Bachelor's degree in Sales, Marketing, Engineering or Public Relations

Experience
  • 3+ Years Experience
  • Residential/commercial construction, building and/or development
  • Natural gas and/or electric utility
  • Assess individual performance against a set of measurable criteria.
  • Hold self and others accountable for verifying results and living the values.
  • Demonstrate willingness to examine successes and failures in order to apply what was learned to improve individual performance.
  • Perform the duties and responsibilities of his or her position efficiently and effectively.
  • Manages one's own time, energy and abilities and leverages the use of technology for maximum performance.

We want you to know

Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together.

Diversity, Equity and Inclusion

CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.

At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.

What we bring to you

  • Competitive pay
  • Paid training
  • Benefits eligibility begins on your first day
  • Transit subsidies
  • Flexible work schedule, paid holidays and paid time off
  • Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
  • Professional growth and development programs including tuition reimbursement
  • 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution

Job Type:Full Time

Posting Start Date: 08/22/2024

Posting End Date: 09/05/2024



This contractor and subcontractor shall abide by the requirements of 41 CFR * 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

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