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Print Shop Manager

4 months ago

San Diego, United States ABC Imaging Full time

ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution.

POSITION SUMMARY:

We are currently seeking a proactive and experienced on-site Print Shop Manager who has experience within a printing industry, who can become an integral member of the team.

*Printing Experience and Large Format Printing is Required*

ESSENTIAL DUTIES & RESPONSIBILITIES:

+ Partners with shop and remote leadership to provide administrative and managerial support for the designated shop

+ Assists Shop Manager in organizing the shop workforce during regular hours or in an extra hours situation

+ Monitors jobs in production and communicates with production and graphics specialists any special instructions, proofs, and shipping info

+ Contacts clients with questions on specifications and/or questions regarding print job submitted

+ Ensures all project deadlines are met and associated cost budgets are adhered to

+ Trains shop staff on proper production procedures and techniques

+ Ensures that equipment is being properly maintained and upgraded. Recommends new acquisitions that will increases productivity

+ Manages inventory and organization of supplies

+ Resolves all customer escalations in a professional manner

+ Fills in for various departments as needed.

+ Other duties as assigned

EDUCATION, EXPERIENCE & SKILLS REQUIRED:

+ High school diploma or equivalent

+ At least 3 5 years experience in a related field

+ Experience with Grand Large Format Printing

+ Strong leadership ability to motivate employees

+ Superior customer service ability and experience in working with customers both over the phone and in person

+ Ability to communicate effectively with employees when delegating work and explaining procedures and processes

+ Expert knowledge of equipment and materials

+ Ability to speak knowledgeably about department capability and company to potential and existing clients

+ Highly developed organizational ability

+ Ability to handle multiple tasks without losing focus