Director, Casino Slots Performance

1 week ago

miami, United States Norwegian Cruise Line Holdings Ltd. Full time

BASIC PURPOSE: Responsible for the day-to-day casino slot performance, and slots & arcade operations of all ships, all brands. Maximize revenue and maintain all slots and technical equipment. Liaise with ship and shore side departments to maintain best in class operations and be directly involved in all new build and dry dock projects involving casino slot operations and arcades.


POSITION RESPONSIBILITIES:

  • Oversee the entirety of the slot and amusement machine operations with constant review and analysis of the onboard offering for maximum appeal and revenue opportunity.
  • Direct changes/updates to themes and denominations as needed to maximize revenue, using internal and external analysis tools.
  • Maintain operability of all machines used by the onboard operations are adequately supplied with spare parts in a timely manner, with all necessary equipment, by coordinating with the ships and the Purchasing department.
  • Oversee the prize selection and manage inventory levels for the amusement products.
  • Ensure onboard staff adheres to department policies and procedures; routinely reviews policies and procedures and makes recommendations for improvement.
  • Meet with onboard management and staff to discuss and assess casino operational concerns.
  • Compile and produce operational reports on shipboard casino slot and amusement operations for Vice President of Gaming Operations.
  • Analyze slot and amusements results and makes recommendations for improvement.
  • Liaise with slot technical staff to ensure slot and video games follow established control procedures.
  • Meet with prospective suppliers regarding new products and seeks competitive quotations for selective equipment.
  • Recommend CAPEX projects that add value to the operations, using analytics to define success of the project where applicable.
  • Assist in the design and layouts of all new build and casino modification projects.
  • Perform other job-related functions as assigned.


KNOWLEDGE AND EXPERIENCE:


EDUCATION: Bachelor's degree in Electronics Engineering or related field.


EXPERIENCE:

  • 10 years' casino slot technical experience with minimum of 5 years in Casino Management.
  • 5 years' slot performance analysis.



KNOWLEDGE & SKILLS:

  • Strategic planner with sound judgment.
  • Analytical ability and operational focus.
  • Strong interpersonal, written, and verbal communication skills with the ability to interface and maintain effective relationships internally and externally.
  • Project and time management.


To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.

  • Director, Casino Slots Performance

    1 week ago

    miami, United States Norwegian Cruise Line Holdings Ltd. Full time

    BASIC PURPOSE: Responsible for the day-to-day casino slot performance, and slots & arcade operations of all ships, all brands. Maximize revenue and maintain all slots and technical equipment. Liaise with ship and shore side departments to maintain best in class operations and be directly involved in all new build and dry dock projects involving casino slot...

  • Director, Casino Slots Performance

    1 week ago

    Miami, United States Norwegian Cruise Line Holdings Ltd. Full time

    BASIC PURPOSE: Responsible for the day-to-day casino slot performance, and slots & arcade operations of all ships, all brands. Maximize revenue and maintain all slots and technical equipment. Liaise with ship and shore side departments to maintain best in class operations and be directly involved in all new build and dry dock projects involving casino slot...

  • Director, Casino Slots Performance

    6 days ago

    Miami, United States Norwegian Cruise Line Holdings Ltd. Full time

    JOB SUMMARY: Responsible for the day-to-day casino slot performance, and slots & arcade operations of all ships, all brands. Maximize revenue and maintain all slots and technical equipment. Liaise with ship and shore side departments to maintain best in class operations and be directly involved in all new build and dry dock projects involving casino slot...

  • Director, Casino Slots Performance

    5 days ago

    Miami, United States Norwegian Cruise Line Holdings Ltd. Full time

    BASIC PURPOSE: Responsible for the day-to-day casino slot performance, and slots & arcade operations of all ships, all brands. Maximize revenue and maintain all slots and technical equipment. Liaise with ship and shore side departments to maintain best in class operations and be directly involved in all new build and dry dock projects involving casino slot...

  • Slot Performance Supervisor

    2 months ago

    Miami Gardens, United States Calder Race Course Incorporated Full time

    Job DescriptionJob DescriptionCalder Casino is an energetic and growing organization devoted to creating Winning Experiences for our guests and Team Members. We have an exciting job opportunity for a Slot Performance Supervisor who will be responsible for supporting the successful operation of our gaming machines. The ideal candidate has a minimum of 2 years...

  • Senior Casino Performance Analyst

    2 weeks ago

    miami, United States Norwegian Cruise Line Holdings Ltd. Full time

    JOB SUMMARY: Responsible for conducting thorough analysis of Casino Gaming areas. Generate insightful and actionable reports that inform and guide business decisions within the overall Casino Operation. Develop strategies for slot, table game, and arcade operations by leveraging skills in data analysis and technology. Drive operational enhancements to...

  • Senior Casino Performance Analyst

    2 weeks ago

    Miami, United States Norwegian Cruise Line Holdings Ltd. Full time

    JOB SUMMARY: Responsible for conducting thorough analysis of Casino Gaming areas. Generate insightful and actionable reports that inform and guide business decisions within the overall Casino Operation. Develop strategies for slot, table game, and arcade operations by leveraging skills in data analysis and technology. Drive operational enhancements to...

  • Senior Casino Performance Analyst

    2 weeks ago

    Miami, United States Norwegian Cruise Line Holdings Ltd. Full time

    JOB SUMMARY: Responsible for conducting thorough analysis of Casino Gaming areas. Generate insightful and actionable reports that inform and guide business decisions within the overall Casino Operation. Develop strategies for slot, table game, and arcade operations by leveraging skills in data analysis and technology. Drive operational enhancements to...

  • Senior Casino Performance Analyst

    1 week ago

    miami, United States Norwegian Cruise Line Holdings Ltd. Full time

    JOB SUMMARY: Responsible for conducting thorough analysis of Casino Gaming areas. Generate insightful and actionable reports that inform and guide business decisions within the overall Casino Operation. Develop strategies for slot, table game, and arcade operations by leveraging skills in data analysis and technology. Drive operational enhancements to...

  • Slot Technician

    2 weeks ago

    Miami, United States Buffalo Run Casino & Resort Full time

    Position Purpose:To ensure that all gaming machines are in good working order for optimal play.Knowledge, Skills, and Abilities:Check the duty roster and read all communication from the Slot Performance Coordinator at the beginning of the shift. Communicate any departmental issues or concerns to the Slot Performance Coordinator.Become knowledgeable of all...

  • Slot Technician

    4 weeks ago

    Miami, United States Buffalo Run Casino & Resort Full time

    Job DescriptionJob DescriptionDescription:Position Purpose: Full-TimeTo ensure that all gaming machines are in good working order for optimal play.Knowledge, Skills, and Abilities:· Check duty roster and read all communication from the Slot Performance Coordinator at the beginning of the shift.· Communicate any departmental issues or concerns to the Slot...

  • Slot Shift Manager

    2 months ago

    Miami Gardens, United States Calder Race Course Incorporated Full time

    Job DescriptionJob DescriptionCalder Casino is a fun place to work! We are devoted to creating Winning Experiences for our teammates, guests, and partners. As a Slot Shift Manager you will work with the team to provide exceptional guest service. You will be responsible for monitoring the casino operations and ensuring that all policies and procedures are...

  • Slot Technician

    2 months ago

    Miami Gardens, United States Calder Race Course Incorporated Full time

    Job DescriptionJob DescriptionCalder Casino is a fun place to work! We are devoted to creating Winning Experiences for our teammates, guests, and partners.As a Slot Technician you are always on the move, monitoring, repairing, and replacing equipment. Keeping our machines in tip-top shape is your main goal, and a key component of providing our guests with...

  • Slot Technician I

    2 months ago

    Miami, United States Miccosukee Resort & Gaming Full time

    Job DescriptionJob DescriptionTitle: Slot Technician I Job Summary: We are looking for an experienced Slot Technician I to join our team at Miccosukee Casino & Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed and original experience for our guests, our team members, and community. We uphold this...

  • Analyst, Casino Compliance

    2 months ago

    Miami, Florida, United States Royal Caribbean International Full time

    Journey with us Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.This position is located out of our Miramar, FL office Position...

  • Gaming Equipment Specialist

    2 weeks ago

    Miami, Florida, United States Buffalo Run Casino & Resort Full time

    Job SummaryBuffalo Run Casino & Resort is seeking a skilled Slot Machine Technician to join our team. As a Slot Machine Technician, you will be responsible for ensuring that all gaming machines are in good working order, providing an optimal gaming experience for our guests.Key ResponsibilitiesMachine Maintenance: Troubleshoot and repair gaming machines,...

  • Gaming Machine Maintenance Specialist

    2 weeks ago

    Miami, Oklahoma, United States Buffalo Run Casino & Resort Full time

    Job OverviewPosition Summary: Full-Time RoleThe primary responsibility is to guarantee that all gaming devices are functioning optimally for the best player experience.Essential Knowledge, Skills, and Abilities:Review the duty schedule and stay updated with all communications from the Slot Performance Coordinator at the start of each shift.Report any...

  • Gaming Machine Maintenance Specialist

    2 weeks ago

    Miami, Oklahoma, United States Buffalo Run Casino & Resort Full time

    Job OverviewPosition Objective: Full-TimeThe primary goal is to guarantee that all gaming devices are functioning properly to ensure an enjoyable gaming experience.Essential Knowledge, Skills, and Abilities:· Review the duty schedule and assess all communications from the Slot Performance Coordinator at the start of the shift.· Relay any departmental...

  • Gaming Machine Maintenance Specialist

    1 week ago

    Miami, Oklahoma, United States Buffalo Run Casino & Resort Full time

    Job OverviewPosition Summary: Full-Time RoleThe primary objective is to guarantee that all gaming machines function optimally for an enhanced gaming experience.Essential Knowledge, Skills, and Abilities:· Review the duty schedule and examine all communications from the Slot Performance Coordinator at the start of each shift.· Relay any departmental...

  • Electronic Repair Technician

    2 weeks ago

    Miami Gardens, United States Calder Casino Full time

    As a Bench Technician you are always on the move, troubleshooting and repairing all aspects of all Electronic Gaming Devices down to the component level, including, but not limited to: all EGM circuit boards, power supplies, CRT and LCD monitors, progressive meters and progressive controllers, bill validators and bill validator transports, printers and...