Senior Casino Performance Analyst

4 months ago


miami, United States Norwegian Cruise Line Holdings Ltd. Full time

JOB SUMMARY: Responsible for conducting thorough analysis of Casino Gaming areas. Generate insightful and actionable reports that inform and guide business decisions within the overall Casino Operation. Develop strategies for slot, table game, and arcade operations by leveraging skills in data analysis and technology. Drive operational enhancements to increase revenue and identify areas of improvement, subsequently improving the gaming experience for NCLH guests.


DUTIES & RESPONSIBILITIES:

  • Perform comprehensive analyses of slot, table game, and arcade operations. Identify trends and opportunities to boost revenue.
  • Maintain data accuracy across reporting platforms, ensuring operational efficiency and improved customer experiences. Identify trends and suggest data-backed strategies to enhance game performance and customer engagement.
  • Evaluate factors such as participation fees, game arrangement, product mix, and pricing strategies to enhance the profitability of equipment offerings.
  • Oversee the usage and integration of various gaming management and tracking systems.
  • Generate and present detailed performance reports across various timeframes for slot, table game and arcade operations.
  • Partner with Senior Casino Operations Management teams to ensure gaming analytics are in harmony with broader business objectives, as needed.
  • Develop targeted data visualizations in Tableau for various business areas within Casino Operations.
  • Perform other job-related duties as assigned.


QUALIFICATIONS


DEGREE TYPE: Bachelor's Degree


FIELD(S) OF STUDY: Business Administration or Computer Science; or equivalent combination of relevant education, experience, and skills.


EXPERIENCE:

  • Minimum 3 years' experience in a casino gaming analytics role, focusing on slots and table games analytics.
  • In leu of 3 years' casino gaming analytics experience, 5+ years in Financial Analysis.
  • Oracle and/or Snowflake SQL, R, Python experience.
  • Tableau experience required. Similar data visualization and/or business intelligence tools experience accepted.


COMPETENCIES/SKILLS:

  • Advanced knowledge/proficiency in Microsoft Office applications (Word, Excel, PowerPoint, etc.)
  • Excellent written and verbal communications skills needed to effectively communicate with all levels of the Company and external guests.
  • Strong analytical skills, with an emphasis on problem-solving and critical thinking.
  • Ability to transform complex data insights into actionable business strategies.
  • Strong project and time management skills needed to successfully navigate multifaceted responsibilities.


To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.



  • Miami, United States Norwegian Cruise Line Holdings Ltd. Full time

    JOB SUMMARY: Responsible for conducting thorough analysis of Casino Gaming areas. Generate insightful and actionable reports that inform and guide business decisions within the overall Casino Operation. Develop strategies for slot, table game, and arcade operations by leveraging skills in data analysis and technology. Drive operational enhancements to...


  • miami, United States Norwegian Cruise Line Holdings Ltd. Full time

    JOB SUMMARY: Responsible for conducting thorough analysis of Casino Gaming areas. Generate insightful and actionable reports that inform and guide business decisions within the overall Casino Operation. Develop strategies for slot, table game, and arcade operations by leveraging skills in data analysis and technology. Drive operational enhancements to...


  • Miami, United States Norwegian Cruise Line Holdings Ltd. Full time

    JOB SUMMARY: Responsible for conducting thorough analysis of Casino Gaming areas. Generate insightful and actionable reports that inform and guide business decisions within the overall Casino Operation. Develop strategies for slot, table game, and arcade operations by leveraging skills in data analysis and technology. Drive operational enhancements to...

  • Executive Casino Host

    1 month ago


    Miami, United States Buffalo Run Casino & Resort Full time

    Executive Casino HostFull-Time | Nights and Weekends Position Purpose:The primary role of an Executive Casino Host is to own all aspects of strategic relationships with a specific group of up to 600 VIP Players. The main goal in the role will be to develop a lasting, growth-oriented relationship with each Guest through a combination of in-person and...


  • miami, United States Norwegian Cruise Line Holdings Ltd. Full time

    About the Role:We are looking for an experienced Senior Casino Performance Analyst to lead our casino gaming analytics efforts. In this role, you will perform comprehensive analyses of slot, table game, and arcade operations, identify trends, and suggest data-backed strategies to enhance game performance and customer engagement.The ideal candidate will have...


  • Miami, United States Royal Caribbean Group Full time

    Role OverviewCome aboard and embark on an exciting career journey as a Marketing Executive Casino at Royal Caribbean Group. We're seeking a highly motivated and experienced professional to facilitate and coordinate email and direct mail marketing campaigns for casino consumer segments.We're looking for someone with 1 to 3 years of experience in Email and...


  • Miami, Oklahoma, United States Buffalo Run Casino & Resort Full time

    Job Summary:We are seeking a reliable and detail-oriented Housekeeping Associate to join our team at Buffalo Run Casino & Resort. As a key member of our housekeeping staff, you will play a crucial role in maintaining a clean and comfortable environment for our guests.Key Responsibilities:Ensure the cleanliness and organization of all common areas, including...


  • Miami, United States Royal Caribbean Group Full time

    Company Overview:Royal Caribbean Group is a leading cruise and vacation company that offers a competitive compensation and benefits package, as well as excellent career development opportunities. Our team is passionate about the cruise/travel industry, eCommerce, and CRM.Job Summary:The Account Executive, Casino Marketing will facilitate and coordinate email...


  • Miami, United States Royal Caribbean Group Full time

    Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. This position will be working onsite from Miami. Position...


  • Miami, United States Norwegian Cruise Line Holdings Ltd. Full time

    JOB SUMMARY: Responsible for implementing Casino promotions to keep guests fully engaged and maximize potential revenue. Ensure the highest standards of efficiency, guest service, and security are met in accordance with the Company's policies and procedures.DUTIES & RESPONSIBILITIES:Formalize decisions affecting the ships' profitability while securing guest...


  • miami, United States Norwegian Cruise Line Holdings Ltd. Full time

    JOB SUMMARY: Responsible for implementing Casino promotions to keep guests fully engaged and maximize potential revenue. Ensure the highest standards of efficiency, guest service, and security are met in accordance with the Company's policies and procedures.DUTIES & RESPONSIBILITIES:Formalize decisions affecting the ships' profitability while securing guest...


  • Miami, United States Norwegian Cruise Line Holdings Ltd. Full time

    JOB SUMMARY: Responsible for implementing Casino promotions to keep guests fully engaged and maximize potential revenue. Ensure the highest standards of efficiency, guest service, and security are met in accordance with the Company's policies and procedures.DUTIES & RESPONSIBILITIES:Formalize decisions affecting the ships' profitability while securing guest...


  • Miami, Oklahoma, United States Buffalo Run Casino & Resort Full time

    About the RoleWe are seeking a highly skilled Senior Procurement Manager to join our team at Buffalo Run Casino & Resort. As a key member of our purchasing department, you will play a vital role in driving cost savings and improving total value for our organization.


  • Miami, United States Crew Life at Sea Full time

    **Job Title:** Casino Operations Manager**Estimated Salary:** $120,000 - $180,000 per yearCrew Life at Sea is seeking an experienced Casino Operations Manager to oversee all aspects of our casino operations onboard our cruise ships. As a key member of our team, you will be responsible for managing staffing, training, scheduling, and budgeting while ensuring...

  • Casino Supervisor

    1 month ago


    Miami, United States Virgin Voyages Full time

    The Gig:We are on an exciting journey to create one of the most irresistible travel brands in the world and are building an epic team to help make our ambition a reality. We are on the hunt for a super talented Casino Supervisor who is passionate about providing a stellar experience for the guests that visit our onboard Casino. This someone will deliver a...

  • Miccosukee Casino

    1 month ago


    miami, United States Miccosukee Casino & Resort Full time

    About the Company We are looking for an experienced La Brisa - F&B Manager to join our team at Miccosukee Casino & Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed and original experience for our guests, our team members, and community. We uphold this commitment by providing a safe and enjoyable...

  • Miccosukee Casino

    1 month ago


    miami, United States Miccosukee Casino & Resort Full time

    About the Company We are looking for an experienced Sous Chef to join our team at Miccosukee Casino & Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed and original experience for our guests, our team members, and community. We uphold this commitment by providing a safe and enjoyable workplace where...


  • Miami, Florida, United States High Quality Distribution Llc Full time

    Job Title: Senior Financial Analyst**Company Overview:**High Quality Distribution Llc is a premier distributor in the USA, managing popular brands like Dummy Vapes and Cookies. Located in Miami, we focus exclusively on the U.S. market and are looking for a skilled Senior Financial Analyst to join our team on a daily, in-office basis.**Key...


  • Miami Beach, United States Segrera Associates Full time

    We are working with a client in Miami Beach that is looking for a Sr Financial Analyst to join their growing team. This role is with a company that offers a competitive salary, bonus opportunities, full health insurance coverage and free lunches daily! ** This is 100% onsite in Miami Beach, FL** Senior Financial Analyst Responsibilities: Participate in...


  • Miami Beach, United States Segrera Associates Full time

    We are working with a client in Miami Beach that is looking for a Sr Financial Analyst to join their growing team. This role is with a company that offers a competitive salary, bonus opportunities, full health insurance coverage and free lunches daily! ** This is 100% onsite in Miami Beach, FL** Senior Financial Analyst Responsibilities: Participate in...